They made the whole process so easy from start to finish. I placed an online order and everything arrived quickly without any issues. The communication was clear and friendly, and I truly appreciated... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Merchlist helped us find exactly what we needed for our corporate gifting. Their customer service is exceptional, guiding us through every step of the process and ensuring the products met our brand s... Vis mer
We placed an order for some AirTags. The communication with the supplier was very good and fast. The delivery (even if a small delay) was also uncomplicated and the supplier shows flexibility. The... Vis mer
Thank you for the fast service, and also good service. They contacted you for each step and take provide you the final design if you approve it so it can be delivered. Thank you for care about custom... Vis mer
Informasjon om virksomheten
- Leverandør av reklameprodukter
- Firmagaveleverandør
- Butikk for spesialdesignede t-skjorter
- Reklameproduktbutikk
- Uniformbutikk
Skrevet av virksomheten
Merchlist is the leading provider of custom-branded merchandise, uniforms, promotional products and corporate gifts in the UAE, Saudi Arabia and Rest of the Middle East. Our online platform offers a convenient way to create personalized products such as t-shirts, uniforms, caps, bags, promotional products and more!
Kontaktopplysninger
in5 Design, Dubai Design District, 4912, Dubai, De Forente Arabiske Emirater
- +971582242212
- team@themerchlist.com
- themerchlist.com
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Top quality product
Very impressed with their professionalism and fast delivery. The product quality is top notch, and the customer service was exceptional. Special shoutout to Edike for his excellent communication and helpfulness!
Quick delivery
The product arrived quickly and the team made sure everything went smoothly. It’s rare to find a company that’s so attentive to detail. Will definitely be a repeat customer!
Quick delivery
I had a fantastic experience with Merchlist! The delivery was quick and hassle free. The product quality exceeded my expectations, and I’ll definitely be ordering again. Big thanks to the team for making this such a great.
Custom cup for a gift
Ordered a custom cup for a gift, and it turned out perfectly! The design was exactly what I hoped for, and the delivery was speedy. I am super impressed with their service and will be recommending them to others!
From the moment I placed my order with…
From the moment I placed my order with them I felt taken care of. The team kept me updated and answered my questions quickly, and the final product looked exactly how I imagined. Delivery was smooth and on time which I really appreciated. Not gonna lie, it is rare to find this level of care online these days.
Very kind
Big thanks to Edike, he was very kind and helpful throughout the whole process.
Great quality
Great quality, quick delivery, will order again
Honestly
Honestly, so happy with the service, everything was smooth and easy.
Happy purchase
They made the whole process so easy from start to finish. I placed an online order and everything arrived quickly without any issues. The communication was clear and friendly, and I truly appreciated how attentive the team was throughout. Really happy with my purchase and would gladly order again.
I’ve had a pleasant experience ordering items
I’ve had a pleasant experience ordering from this store, the delivery was very smooth and the staff who contacted me were very accommodating, I would like to recommend this store to anyone who prefers to order their items online, a special appreciation to Mr. Edike for being very sweet and helpful, thank you so much!
Its a wonderful experience with…
Its a wonderful experience with merchlist
I hope u guys are doing well
I order 1 cup for my Freind it’s good design
A special thanks to MR.EDIKE
Hi edike thanks so much your service is…
Hi edike thanks so much your service is very fast and good thanks for your good service
Awesome service
I have been repeatedly ordering from The Merchlist and they never failed my requests.
Poor Service Experience
Took them 5 days to deliver a simple small order.
Tshirt fit and material are poor - feels like wearing stretchy plastic.
Their support team gave misleading information several time (e.g. "the order will be delivered by x date" and on the x date they didn't even start working on the order until I messaged them to escalate it; or "the order is already delivered" and it wasn't.
I do not recommend using this service.
Value is less than the price
Value is less than the price. Customer support does not respond properly.
Order Missed a Critical Deadline
I ordered well in advance for an important event, trusting the three-day delivery timeline.
Since placing the order, I received several different explanations: first a one-day delay, then a production issue, and finally a clear promise that delivery would happen today.
Today, no delivery took place. After reaching out myself, I was told the order is still in production, now four days late and not dispatched.
Because I relied on each update provided, I was left without the ability to arrange a replacement in time.
The stress and consequences of this situation have been overwhelming and deeply disappointing.
repeated issues and unclear & slow communication
This was my third order with Merchlist, and unfortunately each order has had issues.
For my most recent order (#249796), I clearly stated at checkout that:
All items were required by Thursday, 18 December due to overseas travel
Design mockups had to be approved via WhatsApp before production
I followed up repeatedly on Monday, Tuesday, and again multiple times on Wednesday via WhatsApp and phone. On Wednesday alone, I called five times with no response. When I called immediately after from a different number, the call was answered straight away.
By Wednesday, I had received only 5 of 12 designs. Despite sending feedback immediately and following up several times the same day, I still had no confirmation on whether the order would be delivered the next day, or what items would be included. I am still awaiting an update on the 7 remaining items left for approval.
The main issue is poor communication and lack of clarity on a time-sensitive order, despite me mentioning when placing the order that i need the delivery by a certain date.
Based on this experience, I will be using a different supplier in the future who offers faster responses and clearer communication.
Order came with misprint colors, support not answering
Took them 2 weeks to send the order. After receiving the order most items were misprinted, they even printed color as pink. 2 days now trying to reach them they see my messages and dont respond. This is ridiculous approach. stay away
Perfect design
Perfect design
Good price
Fast delivery
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