House Of Brands Furniture Anmeldelser 

234
•
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The friendly service was a refreshing change they were helpful without the pushy sell. Delivery and set up was smooth and they held my sofa for extra time as my room wasn’t quite ready. Our sofa is fa... Vis mer

Vurdert til 5 av 5 stjerner

Really happy with the service provided by House of Brands. They were very professional, efficient and delivery was very fast.

Vurdert til 5 av 5 stjerner

Bought a beautiful fireplace I’m over the moon with it looks quality in my home great company to purchase from

Vurdert til 5 av 5 stjerner

Excellent customer service! No pushy sales men just leave you to browse around. Very helpful bought a sofa on Saturday collected on Sunday as we needed quite quickly,Thank you House of Brands will... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Møbelbutikk
  2. også i
  3. Butikk med stuemøbler
  4. Møbeltilbehør
  5. Sengebutikk
  6. Sofabutikk
  7. Soveromsmøbler

Skrevet av virksomheten

✨ Looking to transform your home with luxurious furniture without breaking the bank? Our Manchester‑based furniture store is your go‑to destination for stylish, high‑quality pieces at affordable prices. Whether you’re furnishing a new home or upgrading your current décor, we specialize in elegant sofas, dining sets, bedroom furniture, and statement accessories designed to elevate every living space. 💳 To make your dream home more accessible, we offer flexible financing options, allowing you to invest in premium furniture with ease. Plus, enjoy free delivery on all orders—whether you shop online from the comfort of your home or visit our stunning showroom in Manchester to experience our collections in person. 🏡 Our mission is simple: to provide customers with exceptional value, combining luxury design with unbeatable affordability. With a wide range of modern, classic, and contemporary styles, you’ll find the perfect fit for your taste and lifestyle. 🌟 Don’t settle for less when it comes to your home décor. Choose our trusted furniture store for quality, service, and style. Visit us today or browse online to discover why we’re Manchester’s leading choice for affordable luxury furniture.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

234 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har svart på 75 % av de negative anmeldelsene sine

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Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(234)

69 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

It’s really nice and I’m very happy…

It’s really nice and I’m very happy with this thank you so much for this! 😃

15. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra House Of Brands Furniture

Thank you so much for your lovely feedback! We’re delighted to hear that you’re happy with your purchase. It means a lot to us, and we truly appreciate your support!

Vurdert til 5 av 5 stjerner

Excellent customer service from…

Excellent customer service from ordering on the telephone right up to delivery. They even went out of their way to get me an extra item from the supplier that wasn’t on their website. They stuck to their word on time of delivery and the delivery team were very friendly and professional. I also saved money from a different supplier. Well done HoB 👏🏼👏🏼

15. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra House Of Brands Furniture

Thank you so much for your wonderful feedback! We’re thrilled that our team could go the extra mile for you and make your experience seamless from start to finish. It’s fantastic to hear you’re happy with the service, delivery, and savings. Your kind words truly mean a lot to all of us at House of Brands!

Vurdert til 4 av 5 stjerner

Good quality garden set

Ordered a rattan corner firepit set - really wanted the Asha and after ordering I was informed that there would be a delay with this set and so had to chose a replacement. Whilst this was disappointing the communication was excellent and the delivery of the replacement garden set was super quick and we’re really pleased with it. Table not too bad to assemble. Looking forward to using it this summer ☺️

3. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra House Of Brands Furniture

Thank you for your detailed feedback! We’re glad our communication helped keep you informed, and that you’re happy with your replacement garden set.

Vurdert til 5 av 5 stjerner

Amazing customer service

I ordered dining table and chairs absolutely amazing quality I’m really happy. Also, the seller has been really good and helpful with my order absolutely great amazing customer service and amazing product. Highly recommended. I am actually planning to get more stuff for the house from the company. Absolutely amazing.

22. april 2025
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Svar fra House Of Brands Furniture

Thank you so much for your amazing feedback! We’re thrilled that you’re happy with your dining table and chairs and that our team could provide helpful service throughout. It’s wonderful to hear you’re planning to shop with us again — we can’t wait to help you find more beautiful pieces for your home!

Vurdert til 5 av 5 stjerner

Great quality product at the best…

Great quality product at the best price. My cream clover stool is fantastic quality and I love it. A little slow for delivery due to supply issues, but well worth the wait! Thank you

24. april 2025
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Svar fra House Of Brands Furniture

Thank you for your kind feedback! We’re delighted to hear that you love your cream Clover stool and that the quality met your expectations. We appreciate your patience with the delivery, and it means a lot that you think it was worth the wait!

Vurdert til 5 av 5 stjerner

Giinger jar

Great service love our ginger jar. It came well packed.

15. april 2025
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Svar fra House Of Brands Furniture

Thank you so much for your review! We truly appreciate it.

Vurdert til 5 av 5 stjerner

I have brought a nest of table from house…

I have brought a nest of table from house of brands furniture which I’m so happy with my purchase and price was very good to I would definitely recommend family members and friends thankyou.

24. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra House Of Brands Furniture

Thank you so much for your review! We truly appreciate it.

Vurdert til 5 av 5 stjerner

Amazing Service from Ameer

Amazing Service from Ameer

I recently bought a gorgeous dining set and sofa from House of Brands and had the pleasure of being served by Ameer, he is very friendly, knowledgeable, and helpful. Thank you Ameer for your service. Will definitely be shopping here again!

3. april 2025
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Thank you so much for your review! We truly appreciate it.

Vurdert til 5 av 5 stjerner

I had an amazing experience and…

I had an amazing experience and extremely happy with the products, furniture is extremely good quality!!! Ameer was very attentive and helped me throughout the whole experience!

11. april 2025
Anmeldelse skrevet uten oppfordring
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Thank you so much for your review! We truly appreciate it.

Vurdert til 5 av 5 stjerner

Absolutely delighted with our new sofa…

Absolutely delighted with our new sofa and dining set! The furniture is truly elegant and exceeded our expectations. But what really made the experience stand out was the exceptional service from the staff. They were helpful, knowledgeable, and brilliant. Special mention to Ameer, who went above and beyond to ensure we found the perfect pieces for our home. His dedication and expertise were impressive. Highly recommend House of Brands to anyone looking for quality furniture and outstanding customer service!

9. april 2025
Anmeldelse skrevet uten oppfordring
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Thank you so much for your review! We truly appreciate it.

Vurdert til 5 av 5 stjerner

I had some issues with the chairs I…

I had some issues with the chairs I bought from the house of brands company it was a manufacturer fault they handled very well understood our concerns and got it sorted for us very swiftly I would highly recommend this place there service is very good esp Russ who was dealing with it. He handled it very professionally!

5. april 2025
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Thank you so much for your review! We truly appreciate it.

Vurdert til 5 av 5 stjerner

Incredible customer care and service…

Incredible customer care and service from the shop floor all the way through to delivery, the staff in the shop aren’t on you like a dog with a bone and actually let you breathe while browsing yet ask for help and they’re extremely helpful, they take pride and care in their customers the delivery staff Breezy and co were funny polite and very quick taking care of everything with care I’ll definitely be back for more - I bought the large black gorilla the minx fiesta sofa and other ornaments

7. april 2025
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Thank you so much for your review! We truly appreciate it.

Vurdert til 5 av 5 stjerner

Amazing serrvice

Amazing serrvice, my furniture arrrived and it is perfect. Better than i expected. Excellent customer service, and prices are good👍

2. april 2025
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Thank you so much for your review! We truly appreciate it.

Vurdert til 1 av 5 stjerner

Item arrived damaged

Item arrived damaged. Company blaming courier, item damaged prior to being packaged. Customer Services appalling, not in a rush to resolve. Offered £5 discount to keep and insinuated I got a bargain over normal RRP! I thought I was buying a brand new item. Feedback from retailer is dishonest. Royal Mail are not at fault, the item was damaged before it was packaged. No attempt to rectify just emails asking for personal bank details. I have requested you provide a return label so I can send the damaged item back for a refund on several occasions which you are ignoring while you pursue Royal Mail who are not at fault. You have also emailed me several times requesting I remove my review. Which I have refused as you still haven’t arranged the return/refund.

25. mars 2025
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Svar fra House Of Brands Furniture

Hi Sarah,

Thank you for your feedback, and we're genuinely sorry to hear about your experience.

We’d like to clarify that the book you received was carefully inspected and was in brand new perfect condition in original packaging before dispatch. Unfortunately, it appears the item was damaged during transit by the third party courier ROYAL MAIL — something that is sadly outside of our immediate control, but that we still take responsibility for as part of ensuring customer satisfaction.

Our customer service team offered a goodwill gesture of some money back for the book to keep it we also communicated that we would be more than happy to send you a replacement book at no extra cost once it's back in stock. We even offered to cover the return shipping charges to make the process as smooth as possible for you.

We regret that this review was left on the day the item arrived to you and before allowing us the opportunity to fully resolve the issue. We're always here to help and are committed to making things right — even when the situation arises through no fault of our own.

If you’d still like to proceed with the exchange or need any further support, please don’t hesitate to get in touch. We're more than happy to help.

Warm regards,
The House of Brands Team

Vurdert til 5 av 5 stjerner

Excellent service from the shop to my living room

Customer care in the shop,i had a lot of questions but they answered them all.The guys who delivered and assembled my sofa were very kind.Fast delivery and no stories.Overall-excellent service.Thank you so much HOB.

17. mars 2025
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Thank you so much for your review! We truly appreciate it.

Vurdert til 1 av 5 stjerner

No communication at all made a inquiry…

No communication at all made a inquiry about out of stock iten no reply

13. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra House Of Brands Furniture

Thank you for taking the time to share your feedback. Upon reviewing your inquiry, we noted that no purchase was made and that your message was regarding an out-of-stock item.

Your inquiry was received outside of our regular business hours, and while we strive to respond to all messages promptly, our typical response time is within 1–3 working days. We sincerely apologise if this caused any inconvenience and appreciate your understanding.

Thank you,
House Of Brands

Vurdert til 5 av 5 stjerner

Very nice and posh dining set

Very nice and posh dining set. The marble table and the velvet chairs give it a beautiful look.

2. januar 2025
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Svar fra House Of Brands Furniture

Thank you so much for your review! We truly appreciate it.

Vurdert til 5 av 5 stjerner

Faux fur bench 🤍

I ordered this faux fur bench way back when but there was a national shortage from the retailer. HOB kept me updated on the order process and eventually gave me the option to cancel and get a refund which I did. As soon as it was back in stock they reached out just to make me aware it was back in stock which I think was really considerate? It almost took me by surprise because no companies do that, they just forget, the fact they remembered and reached out to let me know shows they are more than happy to go the extra mile for their customers. My bench is already here, assembled and sitting pretty in my bedroom. Thank you so muchhhhh! :)

27. november 2024
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Svar fra House Of Brands Furniture

Thank you so much for your review! We truly appreciate it.

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