Theholidaymasters Anmeldelser 69

TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

This company were disastorous, I booked a holiday with them. Checked price before started the process, when @ checkout it had gone up to £67 & first mention of £25 fee. Authorised payment & it was onl... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Booking our holiday was very easy. Vicky our agent was very helpful and friendly in giving all the information we needed to make the booking easy. He was informative, and very helpful. He gave us the... Vis mer

Vurdert til 5 av 5 stjerner

Hi I had the pleasure of working with Mathew on our girls trip to Bali and he was patient and understanding even when we had to downsize attendees from trip. They worked with me as we all had differen... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Despite the fact that I haven’t travelled with them yet, I felt it was important to leave this review because the customer service has been excellent so far. When I called, Prince (that is his na... Vis mer

Selskapet har svart

Informasjon om virksomheten


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

69 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

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Vurdert til 1 av 5 stjerner

Please avoid these ones like the…

Please avoid these ones like the plague!! Asked and asked for the final price but when I finally got it the price was double that I was expecting!! Have had to freeze my card and get my money back that I had already paid to them !!

21. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Theholidaymasters

Dear Darren,
We sincerely apologize for the inconvenience caused. Kindly share more details at bookings@theholidaymasters.com, so we can review your concern and work towards a resolution. Rest assured, we’ll be able to assist you further once we receive more information about your experience.

Regards,
TheHolidayMasters

Vurdert til 5 av 5 stjerner

Booking made easy.

Booking our holiday was very easy. Vicky our agent was very helpful and friendly in giving all the information we needed to make the booking easy. He was informative, and very helpful. He gave us the confidence that we have a booked a very exciting holiday.

22. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very professional, and thorough

Was a very thorough investigation, to get me the best accommodation for my needs , and circumstances.
NO rushing, and explained the process.
Thank you to Prince, the consultant

17. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I wanted a cheap 4* all inclusive…

I wanted a cheap 4* all inclusive holiday and it was great, good flights and lovely hotel in the area I wanted and a lot cheaper than I could find on the internet
Ricky paulson did a great job

8. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Theholidaymasters

Dear Derek Lovatt,

We were thrilled to read your 5-star review of our service. We are glad you felt such a positive experience with our representative. We’ll pass along the kind words.
We look forward to seeing you again soon and thank you so much for your feedback!

Regards,
Theholidaymasters.

Vurdert til 5 av 5 stjerner

Just booked my holiday

Just booked my holiday with Holiday Masters. Prince was quick and explained everything very clearly. Definitely recommend and would not hesitate to use them again

8. februar 2026
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Svar fra Theholidaymasters

Dear Tony Richards,

Thank you so much for taking out your precious time to write for us such a great review. Trust us, we really appreciate it. It's a real boost to our staff when they get such a good review and feel their efforts are appreciated.

Regards,
Theholidaymasters.

Vurdert til 1 av 5 stjerner

Avoid

This company were disastorous, I booked a holiday with them. Checked price before started the process, when @ checkout it had gone up to £67 & first mention of £25 fee. Authorised payment & it was only flight booked, then hotel not available, try sell me a different hotel in a different resort, which was £169 more expensive than original & when I refused, agent got so nasty. Tried charging me an additional £69 per person, booking fee. My saving grace was flight booked directly with airline. But even up until departure he was treatening to cancel my flights. We were heading to airport not sure if we were going to get on our flight or not.

19. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Theholidaymasters

Dear Kathleen,
We sincerely apologize for the inconvenience caused. Kindly share more details at bookings@theholidaymasters.com
so we can review the matter and assist you with an appropriate resolution. We assure you of our full support once we receive the necessary information regarding your experience.

Regards,
TheHolidayMasters

Vurdert til 5 av 5 stjerner

My holiday rep was very helpful and…

My holiday rep was very helpful and professional and eased me through the booking of my holiday..

4. februar 2026
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Svar fra Theholidaymasters

Dear Stephen Richmond,

We are happy we could help you out today.
Thanks for being our customer. 😊

Regards,
Theholidaymasters.

Vurdert til 5 av 5 stjerner

Vicky was amazing with helping and…

Vicky was amazing with helping and getting everything sorted with flights hotle , definitely be booking with the holiday masters again

2. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Theholidaymasters

Dear Chris Bamford,

Thank you for your amazing feedback.
Our agent Vicky is always super cooperative and clear.
We are so glad you like his work! We’ll pass along the kind words.

Regards,
Theholidaymasters.

Vurdert til 4 av 5 stjerner

Easy in the end to book my holiday with…

Easy in the end to book my holiday with vicky who was helpful even though I didn't get the one I wanted im still going away.

1. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Theholidaymasters

Dear Mrs Peploe,

Thank you so much for taking out your precious time to write for us such a great review. Trust us, we really appreciate it. It's a real boost to our staff when they get such a good review and feel their efforts are appreciated.

Regards,
theholidaymasters.

Vurdert til 5 av 5 stjerner

Vickey was very helpful

Vickey was very helpful

23. januar 2026
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Svar fra Theholidaymasters

Dear Dale Eagland.

Thank you so much for taking out your precious time to write for us such a great review. Trust us, we really appreciate it. It's a real boost to our staff when they get such a good review and feel their efforts are appreciated.

Regards,
Pcmtravels.

Vurdert til 5 av 5 stjerner

Excellent service from Richy

Excellent service from Richy - all aspects of my holiday were carefully considered and thought of even down to my flight time requests - I had numerous quotes and nothing was too much trouble thank you for your expertise and helping me with what I was looking for 🤩

22. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Theholidaymasters

Dear Mr.Willians,

We were thrilled to read your 5-star review of our service. We are glad you felt such a positive experience with our representative. We’ll pass along the kind words.
We look forward to seeing you again soon and thank you so much for your feedback!

Regards,
Pcmtravels.

Vurdert til 4 av 5 stjerner

I spoke on live chat first then he…

I spoke on live chat first then he emailed me , he found me a good price for my city break thanks prince Carter

20. januar 2026
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Svar fra Theholidaymasters

Dear Danniela corser,

Amazing feedback

We're elated to hear that you've had such a positive experience with Prince Carter.
We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.

Regards,
Pcmtravels.

Vurdert til 5 av 5 stjerner

Customer Service is perfect

Despite the fact that I haven’t travelled with them yet, I felt it was important to leave this review because the customer service has been excellent so far.

When I called, Prince (that is his name) answered and was extremely helpful, honest, and knowledgeable. He gave very good advice tailored to my situation and recommended several destinations that suited my needs.

He can also design a complete holiday package, which made the whole process very easy and stress-free.

18. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Theholidaymasters

Dear Dr.mustafa Alrubaye,

Thank you for your amazing feedback.
Our agent Prince is always super cooperative and clear.
We are so glad you like his work! We’ll pass along the kind words.

Regards,
Pcmtravels.

Vurdert til 5 av 5 stjerner

I dealt with Prince and he was really…

I dealt with Prince and he was really helpful with booking a holiday for my family as there was 14 of us. I highly recommend The holiday masters and go through prince as he is the guy that will sort you out nothing was to much trouble and he made the whole process nice and easy. Thank you Prince for all the help.

14. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Theholidaymasters

Dear Suraj singh,

Amazing feedback

We're elated to hear that you've had such a positive experience with Prince .
We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.

Regards,
Theholidaymasters.

Vurdert til 5 av 5 stjerner

Amazing service from Prince Carter

Amazing service from Prince Carter, helping me find the most efficient way to travel with all the perks! Would recommend

13. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Theholidaymasters

Dear Leon Johnson,

Thank you for your review!
We appreciate that you decided to write a review of our services and we are looking forward to serving your travel needs again in future.
Hope to see you again.

Regards,
Theholidaymasters.

Vurdert til 5 av 5 stjerner

BALI BABES

Hi I had the pleasure of working with Mathew on our girls trip to Bali and he was patient and understanding even when we had to downsize attendees from trip. They worked with me as we all had different pay periods and due date was not coincide with pay dates. We received all of our information for trip - transportation, flight confirmation, hotel’s information and excursions once trip was paid in full. Will do business again. Thank you Mathew

6. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Theholidaymasters

Dear Mrs. Jordan,

Thank you so much for taking out your precious time to write for us such a great review. Trust us, we really appreciate it. It's a real boost to our staff when they get such a good review and feel their efforts are appreciated.

Regards,
Theholidaymasters.

Vurdert til 4 av 5 stjerner

Kind

Jordan Vincent who assisted me with my booking was polite and helpful.

3. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Theholidaymasters

Dear Demetria

Thank you so much for taking out your precious time to write for us such a great review. Trust us, we really appreciate it. It's a real boost to our staff when they get such a good review and feel their efforts are appreciated.

Regards,
Theholidaymasters

Vurdert til 5 av 5 stjerner

Thank you so much Bill!!

Thank you so much Bill!!! You have been very helpful throughout this entire trip. You had made this hassle free and had really good time being my first solo trip. I would certainly recommend to my friends.
My pleasure working with you!!

25. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Theholidaymasters

Dear Sujatha

Thank you for your review!
We appreciate that you decided to write a review of our services and we are looking forward to serving your travel needs again in future.
Hope to see you again.

Regards,
Theholidaymasters

Vurdert til 5 av 5 stjerner

Great service Great price

I didn't know where to go or how long for... Nigel was very patient and always professional... Im not sure i would have managed to get to booking the trip if it wasn't for his help

16. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Theholidaymasters

Dear Angus Mackay.

Thank you for your review!

We appreciate that you decided to write a review of our services and we are looking forward to serving your travel needs again in future.

Hope to see you again.

Regards,
Theholidaymasters.

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