Directory Guys have been fantastic in helping us with our Google Business Profile. We had an issue with some erroneous reviews that were affecting our profile, and their team was able to resolve i... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great experience from my perspective. Really effective at boosting rank in designated area. Good support with monthly check in call. Bianca is excellent - thanks!
Andre’s extremely professional and has done a great job at getting my page up to the top of google search . Really happy with the service these guys provide as they’ve done a great job at getting my... Vis mer
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Had Nivan help me set up my Revu account over the phone today. Brilliant instruction's, very professional. The full call took less than 15 minutes to set it all up & now i can get 1 review from eac... Vis mer
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Informasjon om virksomheten
Kontaktopplysninger
London, Storbritannia
- 0203 598 5105
- feedback@thedirectoryguys.co.uk
- thedirectoryguys.co.uk
4,6
Enestående
2k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 44 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Spoke to karla today she was so helpful…
Spoke to karla today she was so helpful sorted all my problems out very polite on the phone and even sorted me a good price karla went above and beyond to make sure everything ran smoothly well happy I recommend 😀
12. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Directory Guys Ltd UK
Thank you for your kind words! We’re really glad Karla was so helpful and able to sort everything out for you. We appreciate your recommendation!
Shaheen Was the best at her service.
Shaheen Was the best at her service.
2. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Directory Guys Ltd UK
Thank you for your lovely feedback! We’re so pleased to hear Shaheen provided such excellent service. We’ll be sure to pass on your kind words!
It was really great service
It was really great service
11. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Directory Guys Ltd UK
Thank you for your feedback! We’re so glad you received really great service and appreciate you taking the time to share your experience.
This very nice lady called me first…
This very nice lady called me first thing in the morning telling me she was going promote my buisness to the first 3 on Google and will charge me 100 pounds a month to do so. Plus a 60 pounds fee on top. When I asked the correct questions she got rude and frustrated as you will not be getting nothing for 90 days in terms of what you have been fooled to buy and you are now being told this will take upto 90 days to see results. She should rename her brand slim fast. Why would I pay you 100 pounds for a single month if your not putting me on the top like you said. Once you have done the work and I see im at the top then talk to me about fees.
7. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Directory Guys Ltd UK
Thank you for your feedback. We are sorry to hear that you felt frustrated following your conversation with our team, as this is never the experience we aim to provide.
We understand that there may have been some misunderstanding regarding how SEO and Google ranking services work. While we always strive to improve our clients’ online visibility and rankings, no legitimate company can guarantee immediate top positions on Google, as results naturally take time to build and are influenced by many external factors. This is why realistic timeframes are discussed as part of the process.
Following your complaint, we took your concerns very seriously and worked to resolve the matter directly with you. As a gesture of goodwill, we also provided three months of service free of charge. We additionally addressed the concerns raised regarding the manner of communication during the call, as we expect all conversations with customers to remain professional and respectful at all times.
We genuinely value all customer feedback, as it helps us improve both our service and communication moving forward. We wish you and your business all the best for the future.
Constant cold calls, misleading pitch
This company cold calls me every single day, trying to sell directory listings for my business. They basically call any business they can find that is advertising with Google Ads. Their pitch is intended to mislead people into thinking they’re associated with Google and some of their sales people get annoyed if you ask who they actually are (believe it or not, guys, not everyone has heard of ‘The Directory Guys’).
For the love of all that is holy, please stop calling me.
7. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Directory Guys Ltd UK
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. We never want our outreach to feel misleading or intrusive and we take concerns like this seriously. Please reach out and provide us with your business name and contact number so we can ensure this is dealt with. Thank you
Amazing team very helpful made our…
Amazing team very helpful made our business booming ! would definitely reccomend
30. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Directory Guys Ltd UK
Thank you for the great review! We’re thrilled to hear the team’s support has helped your business grow, that’s exactly what we aim for. Your recommendation means a lot, and we’re always here if you need anything going forward!
Gino was amazing gave brilliant advice…
Gino was amazing gave brilliant advice and set up my web site it looks great he helped through everything a top guy highly recommend him
28. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Directory Guys Ltd UK
Thanks so much for the fantastic feedback! We’re delighted to hear how happy you are with your new website and the support you received. We truly appreciate the recommendation and are here anytime you need further help!
Excellent 
Excellent service highly recommend ,you get full information full support.
21. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Directory Guys Ltd UK
We're really glad to hear you felt fully supported and well-informed, that’s exactly what we aim for. We truly appreciate your recommendation and look forward to helping you again in the future!
Customer service
Karla made things really easy & educated me quite a lot, very helpful and understanding women brilliant service.
23. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Directory Guys Ltd UK
Thank you for your lovely feedback! We're so pleased to hear that Karla made the process easy and took the time to keep you informed along the way. Thanks again for choosing us, we really appreciate it!
My guy Gino and Lulu !!
My guy Gino and Lulu !!! Words can not describe this lad, honesty beyond expectation, especially coming from a small company like mine. Had our best interest in mind and ensured he guided us through every step of the way !
23. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Directory Guys Ltd UK
Thank you so much for this amazing feedback! We’re thrilled to hear that Gino and Lulu made such a strong impression and that you felt supported and guided every step of the way. We truly appreciate your support and look forward to continue working with you
Gino is brilliant
Gino did a great job with guiding us. Felt understood and supported all through out process. Great team!
23. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Directory Guys Ltd UK
We're really glad to hear that you felt understood and supported throughout the process, that’s exactly what we aim for. We truly appreciate your feedback
Shanell has been my account manager…
Shanell has been my account manager from the start, and I wouldn't ask for a more engaging, caring and dynamic person to look after my business (and me). Very personable with a great energy about her, she has great communication skills and will do all she can to accommodate you. 5* experience easily given and well-deserved!
22. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Directory Guys Ltd UK
Thank you for your amazing feedback! We’re delighted to hear you’ve had such a positive experience with Shanell We’re glad she’s been able to support you and your business so well.
The directory guys
The directory guys are so helpful and have helped me grow my business. I get a lot more interactions with customers now. I have been dealing with anjali she’s great. Highly recommend this company if you are looking to expand.
18. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Directory Guys Ltd UK
Thank you for your wonderful feedback! We're so glad to hear we've helped grow your business and increase customer interactions. We'll be sure to pass your kind words on. We really appreciate your recommendation!
At first they are very kind until they…
At first they are very kind until they hang on to you, their only goal is to extort money from you
18. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Directory Guys Ltd UK
We’re sorry to hear you feel this way. We never aim to pressure or mislead anyone, and we take feedback like this seriously. If you’re willing, please contact us so we can deal with this. Thank you
I had a great experience with customer…
I had a great experience with customer service today. The representative I spoke with was extremely helpful, patient, and took the time to explain everything clearly regarding my Google page. They really listened to my concerns and made the whole process easy and stress-free. I truly appreciate the support and excellent service. Thank you for your help today!
17. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Directory Guys Ltd UK
Thank you so much for your kind words! We're really glad to hear you had such a positive experience with our customer service team. If you ever need further assistance, we’re always here to help!
Great service
Great service, Alysha has been very helpful !
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Directory Guys Ltd UK
Thank you for your lovely feedback! We’re really pleased to hear you received great service and that Alysha was so helpful throughout. We really appreciate you taking the time to leave a review!
Svar fra The Directory Guys Ltd UK
We’re so pleased you found our team helpful, clear, and friendly. We really appreciate your feedback and support! Just give customer service a call if you need any further assistance
Good customer service of Bethany
I had a amazing experience with the Directory guys the customer service of Bethany is outstanding she consistenly provides exceptional service by listening to customer concerns reponding with patience and resolving issues efficiently .I give her 5 out of 5 stars
7. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Directory Guys Ltd UK
Thank you so much for your kind feedback! We’re delighted you had such a great experience, and Bethany will be thrilled to hear your lovely comments. We really appreciate your 5-star rating
I had a great experience working with…
I had a great experience working with Carl from Directory Guys UK Ltd. He provides excellent customer service and is very easy to approach, making the whole process smooth and stress-free.Their dedication and professionalism really stand out. Highly recommended!
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Directory Guys Ltd UK
Thank you for your kind feedback! We’re delighted to hear you had a smooth and stress-free experience, and we really appreciate your recommendation.
Karla is fantastic
Karla is fantastic, really helpful, knowledgeable and funny! Thoroughly recommend and very excited to get started with the directory guys, I've heard great things from numerous people already utilising their services!
31. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Directory Guys Ltd UK
Thank you for your lovely feedback! We’re so pleased to hear you’ve had a great experience and are excited to get started, we look forward to supporting you on your journey
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