The Directory Guys Ltd UK Anmeldelser 

1 760
TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I had a great experience with Directory Guys. Gino was incredibly helpful and understanding about my website situation. He took the time to listen, explained everything clearly, and gave honest advi... Vis mer

Vurdert til 5 av 5 stjerner

I’ve had a great onboarding experience with Beth. She has been friendly, professional, and very helpful throughout the process, making everything clear and straightforward. I’m looking forward to... Vis mer

Vurdert til 5 av 5 stjerner

Directory Guys have been fantastic in helping us with our Google Business Profile. We had an issue with some erroneous reviews that were affecting our profile, and their team was able to resolve i... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Great experience from my perspective. Really effective at boosting rank in designated area. Good support with monthly check in call. Bianca is excellent - thanks!

Informasjon om virksomheten


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 46 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(1 760)

316 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Spoken with Gino very professional good…

Spoken with Gino very professional good explanation keep the good work up 👍

20. januar 2026
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Svar fra The Directory Guys Ltd UK

Thank you for your feedback! We’re glad to hear that Gino provided a clear and professional explanation. If you need anything, we are just a call away!

Vurdert til 5 av 5 stjerner

Tiarna has a lovely manner

Tiarna has a lovely manner, really helpful and nothing is a problem for her. Not being a techy myself she made things really easy and understandable.

19. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Directory Guys Ltd UK

Thank you for sharing your experience! We’re thrilled to hear that Tiarna made things easy and understandable for you. Feel free to give your account manager a call to take advantage of our referral scheme!

Vurdert til 5 av 5 stjerner

Tiarna was very helpful on the phone…

Tiarna was very helpful on the phone today would highly recommend the dictionary guys to anyone they've helped my business grow massively!

19. januar 2026
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Svar fra The Directory Guys Ltd UK

Thank you for your feedback. We’re glad to hear that Tiarna was helpful and that our support has contributed to your business growth. We really appreciate the recommendation!

Vurdert til 5 av 5 stjerner

Account manager Jess is absolutely Amazing

I’ve had an excellent experience with The Directory Guys, and a huge part of that is thanks to my account manager, Jess. She is honestly amazing at what she does and hands down one of the best people I’ve ever worked with.

From day one, Jess has been professional, knowledgeable, friendly, and genuinely invested in the success of my business. She explains everything clearly, keeps me consistently updated, and always goes the extra mile to make sure my SEO is being managed properly. She makes the entire process stress-free and easy to understand, which I really appreciate.

It’s rare to find someone who combines real expertise with such outstanding customer care. The Directory Guys are a great company, but Jess truly makes the experience exceptional. I highly recommend them — and if you get Jess as your account manager, you’re in the best hands possible.

19. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Directory Guys Ltd UK

Thank you for your feedback. We’re glad to hear that your account manager is making things clear and straightforward, and that you feel confident in the service you’re receiving. We look forward to continuing to work with you and appreciate the time taken for the review

Vurdert til 1 av 5 stjerner

SCAM!!! SCAM!!! SCAM!!! SCAM!!!

SCAM!!!! PLEASE PLEASE stay away from this company! Absolute theifs!

This is what google says about the directory guys.

The Directory Guys is a marketing company that cold-calls businesses offering Google listing optimization, but many feel they are scams due to high-pressure tactics, misleading claims (like seeming to be Google), and a history of aggressive sales, though they have positive reviews on sites like Trustpilot that some question, and their terms state no ranking guarantees. They aim to get small businesses listed and ranked on Google for a fee, but users report feeling tricked into contracts and experiencing poor service, despite official T&Cs acknowledging they can't guarantee top spots.

I spent £800 with these. And they said if I’m not happy with the service after 3 months I can cancel and get my money back. 2 managers stated this Jess & Tom
And then convinced me to stay on for another 2 months and still nothing. No calls no enquires no nothing!

They kept sending me monthly reports saying how great my rankings were which I think were fake! And made up. They then basically said it was on me to get reviews in which no one ever said to me you NEED these reviews to help you.

They have gone back on everything they have said to me. Which is no surprise as they are scamming s***bags.

Do some digging into this company, the CEO owns his own IT company, so that explains the fake rankings. He also owns multiple investment companies (and that’s where your money is going)

THANKS DIRECTORY GUYS I HAVE LOST ALL FAITH IN YOU TYPE OF COMPAINES. THANKS FOR TAKING MY MONEY AND GIVING ME NOTHING IN RETURN!

19. januar 2026
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Svar fra The Directory Guys Ltd UK

We’re very sorry to hear about your experience and the frustration caused. We have attempted to contact you to discuss and resolve this issue. We would genuinely like the opportunity to resolve your concerns. Please contact us directly on our customer service line at your convenience so we can assist you further.

Vurdert til 5 av 5 stjerner

So far a great experience with my account manager.

So far a great experience with directory guys. I've been assigned a manager and she's awesome. She understands where I'm coming from so there's no techy lingo, just to the point, explains things in a way that makes sense and doesn't bore me with things I don't understand. It feels like I can trust her to get the things done that I'm paying for.

15. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Directory Guys Ltd UK

Thank you for sharing your experience. We’re thrilled to hear your account manager has made things clear and straightforward, and that you feel confident in the service you’re receiving! We are always here to help

Vurdert til 5 av 5 stjerner

I am new to this SEO service

I am new to this SEO service and my account manager Aanum has been my journey so far less stressful and her help invaluable.

15. januar 2026
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Svar fra The Directory Guys Ltd UK

Thank you for sharing your experience. We’re glad to hear that Annam has made your SEO journey smoother and that her support has been so helpful. Give your account manager a call to take advantage of our referral scheme

Vurdert til 5 av 5 stjerner

Always helpful really polite always…

Always helpful really polite always sort things out what ever the issue is she’s really helpful so patient and kind thanks very much Kizzy kind regards mark from mecontractors

14. januar 2026
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Svar fra The Directory Guys Ltd UK

Thank you, Mark, for your feedback. We’re glad to hear that Kizzy has been so helpful, patient, and responsive. She’ll appreciate your feedback, and we’re happy to support you whenever you need us.

Vurdert til 5 av 5 stjerner

I’ve used the directory guys for nearly…

I’ve used the directory guys for nearly a year now and just changed account manage to KIZZY, I feel like the service has gone up a level. Very informative & helpful look forward to working with her for the future

15. januar 2026
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Svar fra The Directory Guys Ltd UK

Thank you for sharing your experience. We’re glad to hear that Kizzy has already made a positive impact and that you’re finding the service more helpful and informative. We look forward to continuing to work with you!

Vurdert til 2 av 5 stjerner

Post Not up to standards

I’ve changed this review as my experience has changed with the directory guys to be honest. Kizzy was okay however there’s some major online problems. Firstly being in my post which I’m paying for having to go on an updating myself and add pictures. This is just not good enough. I just don’t think it’s worth the money to be honest with you.

14. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Directory Guys Ltd UK

Thank you for your feedback. We’re thrilled to hear that Kizzy made such a strong impression and that you’re happy with our five-star service! Give your account manager a call to take advantage of our referral scheme

Vurdert til 5 av 5 stjerner

Good response good customer service…

Good response good customer service good service very nice guys thank you

14. januar 2026
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Svar fra The Directory Guys Ltd UK

Thank you for the feedback. We’re glad you’re satisfied with our service and customer support. We’re always here whenever you need us.

Vurdert til 5 av 5 stjerner

In 30 days these guys got me in top 3.

14. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Directory Guys Ltd UK

Thank you for sharing your experience. We’re glad to hear the progress achieved within the first 30 days met your expectations. We appreciate your trust and look forward to continuing working with you

Vurdert til 1 av 5 stjerner

Gave me the impression they were from Google...

They cold called my business and gave me the impression they were from google - it took real pressing to find out this was actually a sales call.

The person who called also told me several - inaccuracies - when the facts didn't meet her narrative.

In short, any company who employs these pressure sales tactics is not a company that I want to work with, and shame on you for being so vague adn misleading in your sales call.

13. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Directory Guys Ltd UK

Thank you for your feedback. We sincerely apologise for any confusion or frustration caused during the call. Our intent is never to mislead, and we take concerns about clarity and accuracy very seriously. We’ll review this internally to ensure our communications are clear and transparent.

Vurdert til 5 av 5 stjerner

Great customer service

The service is great, the results are exceptional and my account manager Annam is very helpful and provides great customer service!

12. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Directory Guys Ltd UK

Thank you for your feedback. We’re glad to hear you’re satisfied with the service and results. We'll be sure to pass on this feedback to Annam! Please give your account manager a call to take advantage of our referral scheme

Vurdert til 5 av 5 stjerner

Shanell does a great job dealing with…

Shanell does a great job dealing with my quires and any issues i have.

12. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Directory Guys Ltd UK

Thank you for feedback! We’re glad Shanell has been able to assist with your queries and issues. Please give your account manager a call to take advantage of our referral scheme

Vurdert til 1 av 5 stjerner

A very poor experience and a complete…

A very poor experience and a complete waste of money. They promised they could improve my business visibility, get me into the top 5, and make meaningful changes to my Google page — none of which ever happened. I’ve been working with them for over a year, and still saw no results.

They took my payment and did absolutely nothing. My account manager was changed without any notice, and I rarely received updates, reports, or communication unless I chased them myself. They never updated my business profile, kept my information current, or helped my business grow in any way.

When I tried to cancel, they called to apologize and asked what I expected from my account manager. I requested a proper progress update with a report, support with keyword research, and overall clarity on what they were doing. The account manager had no idea what keywords were or how to help my business — and of course, I couldn’t reach her afterward to follow up. Why am I paying a company if I have to do all the work myself?

My account has been left untouched for months — no updates, no improvements, and still no visibility on the first few Google pages as they promised. What exactly am I paying for?

Completely unprofessional and extremely disappointing. Don’t waste your money. Find someone who is actually qualified and genuinely cares about managing your business properly!

9. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Directory Guys Ltd UK

We’re sorry to hear you feel this way and appreciate you sharing your feedback. We regret that your experience did not meet expectations, particularly around communication and clarity.

We have made several attempts to contact you to discuss your concerns and review your account in detail, but haven’t been able to speak yet. We remain open to resolving this and encourage you to reach out to us so we can address this properly. Thank you

Vurdert til 5 av 5 stjerner

Alysha is my manager she manages my…

Alysha is my manager she manages my page perfectly. All-time updated. Wonderful response

8. januar 2026
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Svar fra The Directory Guys Ltd UK

Thank you for your feedback! We’re glad to hear your page is being managed effectively and that you’re receiving timely updates and support.

Vurdert til 5 av 5 stjerner

Google ranking

Directory Guys helped boost my Google ranking and promote my business. Easy to work with and very supportive.

8. januar 2026
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Svar fra The Directory Guys Ltd UK

Thank you for sharing your experience! We’re glad to hear our team was able to help boost your Google ranking and support your business. It’s great to know the process was easy and positive for you

Vurdert til 5 av 5 stjerner

Kizzy really goes above and beyond for…

Kizzy really goes above and beyond for us. Always super helpful and responsive, She has helped with our online presence so much we highly recommend. Thanks so much for all your help Kizzy, we wouldn't want to be without you now.

6. januar 2026
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Svar fra The Directory Guys Ltd UK

Thank you for your feedback and recommendation. We’re glad to hear you’ve found our team helpful and responsive, and that our support has made a positive impact on your online presence. Give your account manager a call to take advantage of our referral scheme

Vurdert til 5 av 5 stjerner

Great Experience with The Directory Guys

I had a great experience with The Directory Guys. Karla was extremely helpful, friendly, and professional throughout our conversation. She took the time to explain everything clearly and made the whole process easy and stress-free.

The support I received was excellent, and it’s clear she genuinely cares about providing good customer service. I wouldn’t hesitate to recommend The Directory Guys based on this experience. Thanks again, Karla!

6. januar 2026
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Svar fra The Directory Guys Ltd UK

Thank you for taking the time to share your experience with The Directory Guys. We’re so glad to hear that Karla was helpful, friendly, and professional, and that she made the process clear and stress-free for you. Your recommendation means a lot

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