Quickly after ordering I was informed unfortunately my item was not in stock. I was offered a similar item or a refund. This was swiftly done over the phone by a very apologetic member of the staff. I... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The company were very helpful in the shop which I visited while I was on holiday, I paid postage to have my purchase posted, I ordered some more items and paid postage again which the company refunded... Vis mer
Such a great shop to visit, with a good online shopping selection too. Very well packaged delivery and timely too. Extremely pleased with my products and a seamless service throughout. Even receiv... Vis mer
Selskapet har svart
Excellent service. Quick delivery. I use these for sitting my garden plant pots on.
Informasjon om virksomheten
Skrevet av virksomheten
The Crock Ltd is an independant store based in the North Cotswolds, selling everything you need for your kitchen and home, from pots and pans to paintbrushes and screws.
Kontaktopplysninger
Digbeth Street, GL54 1BN, Stow-on-the-Wold, Storbritannia
- 01451870340
- crockorders@aol.com
- thecrockltd.co.uk
4,9
Enestående
253 anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service!
Arrived well packed and promptly with a little bag of sweets. Nice gesture. Would use again.
1. februar 2024
Svar fra The Crock Ltd
Thank you Elizabeth, I hope you enjoy the sweeties :)
Items were posted very quickly and very…
Items were posted very quickly and very well packaged so they arrived in good condition
27. januar 2024
Svar fra The Crock Ltd
Thank you :)
Perfect service
Prompt dispatch and delivery , highly recommended. Shop has an amazing selection, has everything a cook needs and wants
23. januar 2024
Svar fra The Crock Ltd
Thank you Janice, We are always happy to help and if we do not already stock it we will do our best to source it for you. :)
Svar fra The Crock Ltd
Thank you we aim to give the best prices we can and orders out same day:)
Personal touch
Quick service. Well packed and a lovely personal note of thanks (and Haribo). What’s not to like?
8. januar 2024
Svar fra The Crock Ltd
Thank you, we hope you enjoyed the haribo ;)
Well packed and quick dispatch
I am really pleased with the mug which is out of stock in most stockists. It was dispatched quickly and was very well packaged so arrived in perfect condition. E mail communication from Crock was good and I really appreciated the thank you note and the sweeties!
2. januar 2024
Svar fra The Crock Ltd
Thank you Karen, i hope you enjoyed the sweeties :)
Svar fra The Crock Ltd
Thank you Victoria, we are a very small team so we really do pride ourselves on making sure our customer service is always up to standard :)
Great service
The ordered item arrived very quickly after I ordered it and was well-packaged to avoid breakage.
14. november 2023
Svar fra The Crock Ltd
Thank you Anne :)
Absolutely brilliant company to deal…
Absolutely brilliant company to deal with. I left something off my online order by mistake late on a Friday night, they called first thing Saturday to rectify it. The items arrived Monday, brilliantly packed with a hand written thank you. I’ll definitely be buying again as the items were lovely and the service 5 star.
11. november 2023
Svar fra The Crock Ltd
Thank you Amanda, We are always happy to help with any enquiries and to make sure you essentially get what you need :)
Svar fra The Crock Ltd
Thank you Lucy :)
Svar fra The Crock Ltd
Thank you Adrian :)
Svar fra The Crock Ltd
Thank you Mark :)
Excellent service
Excellent service, from the telephone call to check the colours I wanted to the quick delivery and well packaged items. Thank you.
29. august 2023
Svar fra The Crock Ltd
Thank you Carol :)
Great personal service
Great personal service. Prompt delivery. Salt cellar woks very well
27. august 2023
Svar fra The Crock Ltd
Thank you Anne! :)
Brilliant and quick service and a great…
Brilliant and quick service and a great product
30. juli 2023
Svar fra The Crock Ltd
Thank You Simon :)
Excellent service
Excellent service. Outstanding response by Crock, good one to one communication. Followed up on actions taken. A refreshing approach to customer service, the way it should be done!
19. juli 2023
Svar fra The Crock Ltd
Thank you Sheila, we are always happy to help :)
Items arrived in Good time
Items arrived in Good time, in perfect condition and exactly what I ordered. Thank you.
12. juli 2023
Svar fra The Crock Ltd
Thank you:)
Svar fra The Crock Ltd
Delighted you were happy with your order:)
Very personal attention for my…
Very personal attention for my individual request for Corination Mugs and Crowns
What a great service and would like to visit the main shop
7. mai 2023
Svar fra The Crock Ltd
Thank we would love you to visit us too:)
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