We had a really bad meal I left mine completely and my other guests left most of theirs. After a difficult journey due to closure of M42. Arriving at the Belfry trouble parking due to the amoun... Vis mer
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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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The Belfry is a tired looking resort deserving a score of 2.5. Some staff were friendly but overall the service was poor. The room was basic with no heating at temperatures of 8 degrees. We were to... Vis mer
Great Hotel! Home from home for me. Staff are courteous and professional. My room is cleaned beautifully and thoroughly each day. The attention to detail is very good with water bottles, tea and coffe... Vis mer
Stay at your peril - stayed here last Wednesday- got absolutely no sleep whatsoever due to zero air conditioning and having to keep windows open to be able to keep the room as cool as possible in th... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
Lichfield Road, B76 9PR, Sutton Coldfield, Storbritannia
- 01675238600
- enquiries@thebelfry.com
- thebelfry.com
2,7
Under middels
148 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 47 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great New Years Celebrations
We spent two nights at The Belfry over New Year and we had a very pleasant stay.
All staff especially bar and restaurant staff were fantastic with very high standards of customer service.
We had New Year's dinner in the Ryder grill and the food was outstanding along with the service. We then went on to one of the parties which was great. The fireworks display at midnight was spectacular and overall a great experience.
The only reason for dropping a star was the rooms appear a little tired and dated and the room facilities could be improved. But overall a pleasurable amd comfortable stay.
25. januar 2022
Anmeldelse skrevet uten oppfordring
Back from our trip to the Belfry this…
Back from our trip to the Belfry this weekend.
The staff were absolutely fantastic and couldn't help you enough. One member of staff in particular was Joshua Smith who went above and beyond to help us.
Give that man a raise!
9. november 2021
Anmeldelse skrevet uten oppfordring
Excellent treatment & afternoon tea…
Excellent treatment & afternoon tea today wonderful welcome from the manager Chris smith
11. oktober 2021
Anmeldelse skrevet uten oppfordring
Sally from the spa was BRILLIANT
It was my partners birthday and I last minute called to use the Fire & Ice facilities for the day. Spoke to a lovely lady called Sally who gave me a great deal, and amazing customer service! The Belfry is lucky to have wonderful team members like her! Thank you so much Sally!!
6. oktober 2021
Anmeldelse skrevet uten oppfordring
Dreadful hotel, good golf
Nice golf course, dreadful hotel and restaurants. Billed as a family resort… it’s not.
Hotel rooms akin to a prison block, ceiling coming down in the bathroom. Rooms not cleaned unless you ask!! Whoever heard of a hotel doing that. Very expensive bar. My wife asked for a Prosecco, it came flat. The waitress said it was supposed to be flat. I explained that flat Prosecco is called wine.
Outrageously expensive restaurant. Michelin prices. I wouldn’t have minded for good food, but not for steak and chips. This time my wife asked for champagne. It came flat again. At least they didn’t try to tell us it was a special variety with no bubbles.
I would say though that the young staff were sweet and charming, but they work for a corporation that knows most punters are just there for the golf.
7. september 2021
Anmeldelse skrevet uten oppfordring
Stunning hotel excellent staff…
Stunning hotel excellent staff especially the bar man Ali , he’s an amazing mixologist & created the best Espresso Martini I’ve ever had , he also remembered that I’d been there 2 years ago … just LOVE this hotel !!
6. august 2021
Anmeldelse skrevet uten oppfordring
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