After a driver crashed his car into ours the AA were great in sorting the repair and dealing with the third party insurance. Also their repair contractor did a superb job on correcting all the damage... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I had hit a curb and ruined two tyres, the AA estimated await time 2hrs 40mins. The AA man Alex arrived after 45 minutes, He checked both tyres, phoned around to see which garages had the size, he too... Vis mer
Selskapet har svart
Darren Greenwood arrived within hslf an hour when our car wouldn’t start. It was very stressful for us but he diagnosed the problem swiftly and arranged for the car to be towed to our local garage in... Vis mer
Im insured with the AA and when my car was damaged and undriveable whilst legally parked I contacted them by phone and they were quick to answer and sent a recovery vehicle quite quickly and took it t... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
The AA provides a breakdown service, and additionally Accident Assist. Available 24/7, provides comprehensive support after an accident - big or small. Call us first and we'll take care of everything - the crash, claims and courtesy car, whoever your insurer. It's all included as part of AA Membership.
Kontaktopplysninger
Storbritannia
- theaa.com/breakdown-cover/accident-assist
4,6
Enestående
350 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fast efficient and hassle free
5. mai 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Svar fra The AA Accident Assist
Hi, we’re sorry to see you’ve been left frustrated with the service. We hope any concerns have been raised with the team directly so that these can be looked into further.
Excellent claims process but they doubled my premium and withdrew cover on my other vehicle!
When I had a collision the claim was handled efficiently. The car was repaired without any problem. Everything ran very smoothly from the claims point of view. However after the accident the AA decided to withdraw cover on my other vehicle and I had to desperately hunt for another policy which bizarrely turned out to be also with the AA.
The insurance premiums were doubled on both cars even though only one car had been involved in a collision.
28. april 2026
Svar fra The AA Accident Assist
Hi Timothy, thanks for your feedback. Many factors are considered when getting a quote, our teams are on hand to help if you need further assistance. We’re pleased everything went smoothly with the repairs and hope everything is OK now.
A lorry went into my stationary car in…
A lorry went into my stationary car in a carpark!
The AA coordinated the whole thing and even though it took my time I felt supported and understood
28. april 2026
I have already done this review
28. april 2026
Svar fra The AA Accident Assist
Thanks for your feedback, Philip.
Insurance claim through AA.
I was claiming on my insurance through the AA. I was well supported by the AA staff I spoke to, making the claim process less stressful. Very glad I had the best insurance cover, providing a like-for-like vehicle for over 3 weeks while mine was being repaired. (But Europcar, who provided it, were dreadful! The car was ok but dealing with them was hopeless. Not delivered on time, then not picked up for 6 days after I got my own car back! Could not get hold of Europcar at all. AA please note!)
If I had any problems or queries, there was always AA help at the end of the phone and they helped sort out the Europcar incompetence. Thanks AA.
28. april 2026
Use humans not robots
28. april 2026
Svar fra The AA Accident Assist
Hi Hugh, we have teams on hand ready to help if you reach out directly. We appreciate your feedback and hope everything managed to get sorted.
The service from the AA was superb
The service from the AA was superb! I was very shaken up by the accident, the customer service assistant re-assured me and talked me through the claim proceedure.
19. mars 2026
Start to finish couldn’t fault the guys…
Start to finish couldn’t fault the guys at AA. Speedy and satisfied outcome.
28. april 2026
Quick and Efficient
Claim was dealt with quickly and efficiently - personal contact whenever required was friendly informative and efficient. Some delay with repair due to availability of parts but this was mainly due to my requirement for genuine parts.
28. april 2026
Svar fra The AA Accident Assist
Hi Mr Russell, thanks for taking the time to share your experience. We're pleased to hear your claim was dealt with quickly and efficiently and hope everything is ok now 😊.
Amazing service
Everything was handled extremely well from start to finish, thank you very much AA Accident Assist
25. mars 2026
Highly recommend.
22. april 2026
Very satisfied with the AA help with my…
Very satisfied with the AA help with my claim, the one thing that I was a bit disappointed with was the time it took for the vehicle to get repaired ( three months) although that was not the AA fault it was the repairer
22. april 2026
Svar fra The AA Accident Assist
That's great to hear, Kevin. Thanks for the 5* review.
Stress free procees
AA handled claim very well at all stages. Helpful and stress free. The car repair was 1st class. Only let down by hire car suppliers (Europcar) car ok but service and collection very poor.
21. april 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.