I ordered an Armani watch, delivery communication the entire transaction was superb. 💯 Happy with my purchase as gift to someone special. Definitely recommend to buy from this company. Grea... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Had wrong delivery address on order phoned watch studio they sorted straight away which was very reasurring .then had to change watch as son liked another one ,emailed company all done in minutes ord... Vis mer
I ordered my watch on Monday morning and it arrived on Tuesday, brilliant service! My Armani watch is beautiful, perfect. Don't be tempted by 'sites' selling Armani watches at half the price. The revi... Vis mer
Super efficient and quick. I ordered before cut off time. They dispatched same day and arrived the next day. I had both my watches within 12 hours of making order. Was packaged very nicely and pro... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
The Watch Studio (London) is the number one source for designer watches, We are stock Emporio Armani watches, Dolce and Gabbana watches, Marc Jacobs Watches, Hugo Boss Watches, Michael Kors Watches, Hugo Boss Watches, DKNY Watches, Police Watches and Seiko Watches. The online shop was opened in March 2009 and has done over 55,000 successful transactions with a 96% customer satisfaction rate.
Kontaktopplysninger
4,6
Enestående
2k anmeldelser
Har svart på 38 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent Service
I ordered an Armani watch, delivery communication the entire transaction was superb.
💯 Happy with my purchase as gift to someone special.
Definitely recommend to buy from this company.
Great service really pleased with them.
Many thanks
16. april 2026
Anmeldelse skrevet uten oppfordring
Dismissive and Unhelpful Customer Service
Six months after purchase, my watch developed heavy internal condensation. It has not been used in water.
When I contacted customer services, Maria stated that, based on an image, the watch had “unequivocally been used in some water related activity.” I confirmed this was not the case.
The store manager, Jay, then responded that it was “not plausible” to take my explanation seriously, that their position was “firm and resolute,” and that they “will not entertain” a repair. I was also told I was “happily” welcome to seek legal recourse if I disagreed.
No technical report or detailed explanation was provided to support the conclusion reached.
Before posting this review, I looked at other Trustpilot feedback and noted multiple customers mentioning similar condensation issues. In that context, the immediate dismissal of my concern was particularly disappointing.
This review reflects my experience with the company’s after-sales service. Based on how this was handled, I would not purchase from them again.
2. mars 2026
Anmeldelse skrevet uten oppfordring
Wery nice watch diesel im so excited…
Wery nice watch diesel im so excited to by honesty
26. januar 2026
I’m very pleased with the speed of my…
I’m very pleased with the speed of my order arrived and it looks well made and classy
13. januar 2026
Easy and swift...thankyoi!
13. januar 2026
Customer service and product first…
Customer service and product first class would definitely recommend
12. januar 2026
Very fast service excellent 🤩
19. januar 2026
The best
Watch was great and great value delivered the next day. The watch studio was a the best buy indefinite buy again and will recommend this company to anybody’s condition from you thank you so much
16. januar 2026
Terrible customer service
Be aware the take your money and don’t send your watch. Customer service terrible. Avoid at all costs.
12. januar 2026
Good choice of watches and delivery is…
Good choice of watches and delivery is second to none. Very quick. Next day. Lovely watch. Was a present and the recipient was very happy. 2nd time I have bought from the watch studio and would highly recommend.
7. januar 2026
Had wrong delivery address on order… w
Had wrong delivery address on order phoned watch studio they sorted straight away which was very reasurring .then had to change watch as son liked another one ,emailed company all done in minutes ordered new watch turnt up next day same as previous refund in 7 working days
Overall a very satisfying company to deal with 10/10 .
13. januar 2026
Dette er Trustpilot
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