TexTale Anmeldelser 

96
•
TrustScore 3.5 av 5

3,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Very disappointed with the quality of these shirts. They shrink significantly after washing, even when following the recommended washing instructions, and after just one wash they became noticeabl... Vis mer

Vurdert til 5 av 5 stjerner

Really impressed with the quality of the products! I ordered a laptop sleeve and a few tops, and everything exceeded my expectations. The quality is excellent, the products are well made, and you ca... Vis mer

Vurdert til 4 av 5 stjerner

Great T-shirts that are worth every penny. While they are on the pricier side, the quality and durability mean they actually last. I really love the fit and color options, but there are two main... Vis mer

Vurdert til 5 av 5 stjerner

I can confidently say that there's no better t-shirt on the market. I recently purchased three of Textale's white regular fit t-shirts, and I was thoroughly impressed. Textale's quality sets them apar... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Klesbutikk

Skrevet av virksomheten

We see ourselves as problem solvers, who disagree with brands that boast about their common products. Here is how we do it. We started our own brand. Applied innovative tech fabrics with sophisticated craftsmanship to improve and enhance traditional clothing. Without any marketing gimmicks or unrealistic markups. They may look normal, but they bring you an exclusive wearing experience every single day.


Kontaktopplysninger

3,5

Middels

TrustScore 3.5 av 5

96 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har svart på 81 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,5

Alle anmeldelser

(96)

31 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

NOT HAPPY CUSTOMER

Ok lve written a review when l first got these shirts
An now after accidentally spilling coffee on myself it has stained straight away
Not impressed at all
Played top dollar for poor quality shirts 🤬😡🤬😡

8. februar 2026
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Svar fra TexTale

Hi Mark,

Thank you for your recent feedback. We’re sorry to see that you had an unsatisfactory experience.

However, after reviewing our records, we’re unable to locate any previous communication from you regarding this issue. We truly wish we had the opportunity to assist you before it led to frustration.

If you’re open to it, we would genuinely appreciate the chance to understand what happened. Please feel free to reach out to us directly and, if possible, include any relevant details or images. Our customer service team will review everything carefully and provide appropriate solutions.

We hope to have the opportunity to assist you.

Best
Textale

Vurdert til 1 av 5 stjerner

This Company Is A Joke. Avoid!

Avoid this company at all costs! I placed an order in November for Christmas. It arrived and was incorrect. When i contacted customer service there were numerous pointless emails, as my first detailed what was incorrect and what had to be sent. Then the barrage of useless emails from Daryll started (pray you never have to deal with him). Initially i responded politely although i sensed something was wrong. I got apologies, lost of words, but the delay supposedly resulted in stock running out of what they had to send me. After 2 months and 14 EMAILS, nothing other than words, certainly not the missing items, and no communication since the 29th of December. You are buying at your own risk if you deal withis company. I followed process, did all the right things, and would gladly show anyone the evidence of what i am saying. Needless to say my bank will need it as i am now diusputing the charge. They can have their shirts back if they want. I now just want my money. Avoid these guys because if something goes wrong, and a friend of mine had the same issue, you are done. Forget ever getting it resolved.

27. november 2025
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Svar fra TexTale

Hello Peter, thank you for taking the time to share your feedback with us. We initially offered a refund, as shipping tends to be slower during the holiday season. You requested a reshipment instead, and we proceeded accordingly. As per our record, the package has now been delivered.

We’ve done our best to respond and assist throughout the process; however, we understand that the support provided might not have met your expectations, and we sincerely apologize for the inconvenience. Please let us know how we can further assist with a refund or dispute, if you haven’t already received the refund. Thank you for your understanding.

Vurdert til 1 av 5 stjerner

Very poor shopping experience

I placed two orders on the same day (December 13, 2025) #49341 and #49343. I quickly realized that their shipping was going to be slow and gave up any hope of receiving either order in time for Christmas. The second one #49343 was delivered as a gift to a friend in Maryland on December 31, which is fine. However, I have no update on #49341. This order is supposed to be delivered to me in Georgia. While customer support has been responsive, they keep giving me the status of the second order #49343 for the first one #49341. It’s like they have no record of the first order. I am still waiting for an update this morning. Very frustrating experience.

3. januar 2026
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Svar fra TexTale

Hi Malathi,

We apologize for the delay during the holiday season. A refund was issued shortly after you reported the issue to us.

We have recently received the investigation results from USPS confirming that order #49341 was lost in transit. As for order #49343, it shows as delivered. However, we are aware that in some cases packages may not arrive even though the USPS status indicates “delivered.”

If you have not received the package or need any further assistance, please don’t hesitate to reach out to us and we’re here to help.

Thank you for your patience and understanding.

Best,
TexTale Customer Support Team

Vurdert til 1 av 5 stjerner

I should have read the reviews before…

I should have read the reviews before buying from this website. I have the same problem that the people from the last 3 reviews, placed an order December 17th, received an email on the 20th saying it was taking longer and that's it. I wasn't counting on this to be a Christmas present but I'm now worrying that I just lost my money and I am never getting this shirts, and they weren't cheap! I guess the review isn't even about the product, its so far about the company.

28. desember 2025
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Svar fra TexTale

Hi Emma,

We apologize for the delay during the holiday season. We’ve received confirmation, including delivery images, showing that your package has been delivered.

Could you please let us know if you have received it? If not, we’ll be happy to assist you further.

Thank you for your patience and understanding.

Best,
TexTale Customer Support Team

Vurdert til 3 av 5 stjerner

Where’s my order?

UPDATE: I finally received my package. There was no communication until the day before my order was delivered. Until then, there was no information on the label created.
Subject: Immediate Action Required
I contacted Textale regarding an order I placed in early December. I received an email the same day stating that my order was on its way, yet the tracking page still shows no shipping information and no indication that the order has even been processed for shipment.
This level of delay, without any communication or tracking information, is highly problematic, especially given that I spent over $200 and the items purchased were specifically as Christmas gifts. I still don’t have an update on the status of this order. Now, it may be too late to secure replacement gifts in time. I’m pretty frustrated with the lack of communication.

7. desember 2025
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Svar fra TexTale

Hi Michelle,

Thank you for your patience, and we apologize for the delay.

We’ve located your order and have applied a 15% discount as a gesture of goodwill. Our support team will continue to follow up your case and assist if any further help is needed.

Please feel free to reach out to us if you have any questions.

Best,
TexTale Support Team

Vurdert til 1 av 5 stjerner

False advertising, stay away

The “stain resistant” tshirt stained right away and got very wet when we put water on it. It’s also gigantic and not form fitting at all. As other comments have mentioned there’s no tracking number and it takes forever to arrive. When I tried to return it, I can only get $13 back from the $60 I spent, so now I’m stuck with a shirt that doesn’t fit and is already ruined. Save your money, this is a scam.
Order #45966

30. november 2025
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Svar fra TexTale

Hi Emily,

Thank you for your message, and we apologize for any inconvenience.

Our return portal is intended for standard returns. If there is a product quality issue, our customer service team typically requests photos so we can review the situation and offer an appropriate solution based on the specific issue.

After reviewing your inquiry history, we were unable to find sufficient details regarding your order to proceed further at this time.

Please feel free to contact us if you need further assistance. We’re happy to help.

Best,
TexTale Support Team

Vurdert til 4 av 5 stjerner

Edited

I placed an order in the middle of November. 2 weeks later my order still had not shipped so I reached out. It took a while for them to get back to me but at least they were polite. They had mentioned one of the items I ordered (6 pack of 3 black shirts and 3 white) had items that were not currently available; there were no white shirts. They offered me a solution of swapping to another colour to replace the white tees they did not have. Ok, decent solution but why are you selling items you currently don't have? Also why would you not reach out to let your customers know this instead of the customer growing increasingly annoyed that their order had not shipped and the CUSTOMER needing to reach out? Anyway, I decided to replace the colours from White to Ivory as this was a Christmas gift and they couldn't tell me when the white tees would be back in stock. I finally receive my order and surprise , I'm missing 3 tees. The ones that would have been white, but are currently out of stock, were never even replaced. They just shipped my order without them. So I'm down 3 shirts, Christmas is around the corner and only god knows how long its going to take for their customer service to get back to me after I emailed them regarding my missing shirts. Will this get resolved? I dunno. I'll update this review based on whay happens next.

Edit : I received the missing shirts. They for some reason shipped separately than the rest of the order. I did have a very good experience with customer service. During a busy period they were still able to get back to me usually within 48 hours of sending them an email. Ive updated my review from 1 star to 4 stars only due to the fact I still feel like they shouldnt have had items listed for purchase when they were out in their warehouse. But also if its out in the warehouse I think it would be in the company's best interest to reach iut to the customer to let them know and to give them options. Everything else was a great experience with them however the process to get there felt like there could have been better practices in place. I will be ordering from them again as my bf loved the shirts and I'm hoping it'll be an easier smoother purchasing process the 2nd time around

14. desember 2025
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Svar fra TexTale

Hi Hershey,

We sincerely apologize for any inconvenience caused.

Most of our items are normally shipped from our Ontario warehouse. Due to the Canada Post strike, we temporarily suspended shipping from this location and fulfilled orders from an alternative warehouse instead. During the peak season, inventory moved very quickly, which led to temporary stock inconsistencies.

Canada Post resumed operations at the end of November, and we have since restarted shipping from our Ontario warehouse. The inventory issue has now been resolved.

We truly appreciate your patience and support, and we hope you are enjoying our products.

We look forward to serving you again on your next purchase.

Vurdert til 1 av 5 stjerner

I ordered three shirts 11 days ago

I ordered three shirts 11 days ago, and my tracking number is invalid, so I have no way of knowing where my package is. Your website states that shipping takes 3–9 business days, but at this point I don’t even know if my order has been shipped. I have emailed your company twice and sent a DM, then followed up from a different email and commented on your Instagram, but I have not received any response. My order number is #47869. I would appreciate an update as soon as possible.

27. november 2025
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Svar fra TexTale

Hi Anna,

We sincerely apologize for any inconvenience caused.

A batch of packages was returned to us due to a carrier issue, and your order has now been reshipped via USPS. We have updated your order with the latest tracking information, and the estimated delivery date is December 20.

We will continue to monitor your shipment closely and keep you informed of any updates.

Thank you for your patience and understanding.

Kind regards,
TexTale

Vurdert til 1 av 5 stjerner

Worst service

Worst service. It's now 9 days and they still have NOT shipped my order. Even worst, they are blaming the US Postal Service. What !!!! Poorly ran company. I submitted for a cancellation of my order and guess what, magically, they supplied tracking # and CLAIMED to of shipped it the morning of receiving my order cancellation request, but of course, item hasn't arrived, eventhough we are in the same geographical area which would of meant 1-3 days of receiving. look at all other reviews, they claim they solved the problem in August, but still continue to blame shipping as the issue. Bad Bad company. Update - Textale filed a complaint and take down request with trust pilot claiming I made defamatory claims against them, eventhough what I said was completely true. this is the type of company they are. Thank you trust pilot for not allowing bad actor comoanies.

8. november 2025
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Svar fra TexTale

Hi Juan,

We’re here to help and have kindly requested your order number to look into this, but haven’t heard back. Please feel free to reach out anytime and we’d be happy to assist you further.

Vurdert til 1 av 5 stjerner

TexTale

TexTale, please immediately release all pending affiliate payments from Impact — including ours. It’s been years, and you still haven’t cleared the dues.

28. august 2025
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Vurdert til 4 av 5 stjerner

Honestly

Honestly, I was about to leave a 1-star review because the shipping was soooo slow. I was pretty frustrated… but just before I left the review, the package showed up. They had also offered me a free polo as a compensation. I’ve got to say, it really surprised me. The quality is better than I expected, super comfortable and breathable. Perfect for golf. I’d like to order more, but I really hope the shipping is better next time.

11. september 2025
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Svar fra TexTale

Hi Frank,

We truly appreciate your patience and understanding. The issue with our shipping system has been resolved, and all orders are now being processed as normal.

We look forward to your next purchase and the chance to serve you again!

Vurdert til 5 av 5 stjerner

Highly recommended...

Perfect blend of comfort and style. Great for lounging or running errands. One of the best joggers I've owned.

22. september 2025
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Svar fra TexTale

Hi Alan, Appreciate you taking the time and enjoy your new gear!

Vurdert til 1 av 5 stjerner

It's been over 50 days and the T-shirts…

It's been over 50 days and the T-shirts still haven't arrived. When they write to you after you complain, they are polite but don't resolve anything. I've had no choice but to ask for a refund. I hope they don't take long with that too. Very frustrating.Order #39360

26. august 2025
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Svar fra TexTale

Hi Eddy,

We sincerely apologize for the delay and inconvenience caused.

We identified a warehouse system glitch which was resolved on August 31st. The glitch occurred after a customs code update related to the recent U.S. tariff policy changes. This issue had affected our operations for several weeks, and during that time we have been manually reviewing and correcting all impacted orders, including yours.

Your orders have now been refunded. We have also carefully reviewed the full history of your case, and we deeply regret the delays and frustration this has caused. The root cause has been identified, and we are reorganizing our customer service processes to ensure this does not happen again.

For further assistance, please reach out to our customer service team directly — they’ll be happy to assist and ensure your requests are met.

Best regards,
TexTale Customer Support Team

Vurdert til 1 av 5 stjerner

Order 42356 been in delayed shipping…

Order 42356 been in delayed shipping status awaiting courier to pickup for several days. Tried to cancel order since it hasnt left their facility, and customer service said it’s too late to cancel. This company drop ships their products from China. Swipe left and buy products made in the USA. Already disputed transaction with my credit card company after seeing multiple negative reviews on here about their lack of customer service.

25. august 2025
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Svar fra TexTale

Hi Derick,

Due to recent tariff changes, we updated our customs codes and documentations. Unfortunately, the update has caused a misalignment in our order management and warehouse system, which leads to shipping delays on certain items.

We are aware of this error and are actively working to resolve it. In the meantime, we are manually checking all affected orders, including yours.

We have reviewed the full history of your case and we apologize for the delays and frustration this has caused. We have identified the issue behind it and are reorganizing our customer service processes to ensure this does not happen again.

For further assistance, please reach out to our customer service team directly — they’ll be happy to assist and ensure your requests are met.

Best,
TexTale Customer Support Team

Vurdert til 1 av 5 stjerner

Missing Items

Two weeks ago, I ordered six polo shirts and only received one. I've sent them several emails, but they don't respond. These people are playing with other people's time and money. My order number is #41288.

15. august 2025
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Svar fra TexTale

Hi David,

Due to recent tariff changes, we updated our customs codes and documentations. Unfortunately, the update has caused a misalignment in our order management and warehouse system, which leads to shipping delays on certain items.

We are aware of this error and are actively working to resolve it. In the meantime, we are manually checking all affected orders, including yours.

We have reviewed the full history of your case and we apologize for the delays and frustration this has caused. We have identified the issue behind it and are reorganizing our customer service processes to ensure this does not happen again.

For further assistance, please reach out to our customer service team directly — they’ll be happy to assist and ensure your requests are met.

Best,
TexTale Customer Support Team

Vurdert til 1 av 5 stjerner

MISSING ITEMS AGAIN - NO CUSTOMER SERVICE

Order 40927. This is my 2nd order with Textale, and the 2nd time there have been items missing from my order. After numerous emails they finally responded to admit that not all of the items they list on their website are in stock, so they just send out what they have and wait for you to complain. Despite promising to send out the missing item, it is now 22/8 and they still haven't sent the missing items or refunded. Their 'customer service' is a complete joke. posting on here in the hope they read the review and rectify their mess.

1. august 2025
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Svar fra TexTale

Hi Steve,

Due to recent tariff changes, we updated our customs codes and documentations. Unfortunately, the update has caused a misalignment in our order management and warehouse system, which leads to shipping delays on certain items.

We are aware of this error and are actively working to resolve it. In the meantime, we are manually checking all affected orders, including yours.

We have reviewed the full history of your case and we apologize for the delays and frustration this has caused. We have identified the issue behind it and are reorganizing our customer service processes to ensure this does not happen again.

For further assistance, please reach out to our customer service team directly — they’ll be happy to assist and ensure your requests are met.

Best,
TexTale Customer Support Team

Vurdert til 5 av 5 stjerner

Quick shipping; worth giving a shot

I was advertised these on Facebook recently; and I was pretty excited about the shirts. I then hopped over to trust pilot and saw some of the more concerning reviews. I held off on ordering.

I decided to give it a shot because the shirt was relatively inexpensive for some of the shirts I buy, and I figured the worst case scenario would be that I would order one and if it did not show up, I would just have my credit card company refund me

I was pleasantly surprised the green shirt I ordered that was listed in stock showed up very quickly; maybe five days? I got quick shipping notifications and it’s an awesome shirt. I’m gonna buy a few more.

I’m hoping they worked out whatever kinks they had with customer service and stocking issues!

28. juli 2025
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Svar fra TexTale

Hi Mr. B, Thank you so much for your support and look forward to your next purchase!

Vurdert til 1 av 5 stjerner

Do not live up to the hype

These trunks do not live up to the marketing hype. They are shapeless and do not provided proper support for exercise. They quickly become clammy and uncomfortable. I won't be using these.

28. juli 2025
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Svar fra TexTale

Hi Steve,

Thank you for taking the time to share your feedback. We’re sorry to hear the trunks didn’t meet your expectations. This is the first time we’ve received this kind of feedback, and we take it seriously. We’ve relayed your comments to our product team, and they will carefully consider them as we continue to improve our designs in the future.

Thank you again for helping us do better.

Vurdert til 1 av 5 stjerner

Bait and switch, deceitful

I left 3 items in my cart for a 3-pack discount but I didn't check out. Then I was sent an email saying I'd get a free shirt if I pay within the hour. Going to the cart, I can see that there is one free shirt, but the 3-pack discount is gone. That's a bait and switch.
So, just being curious, I check out the 4 shirts but the total now shows 4 shirts each with a 3-pack discount, but without the free shirt now, of course totaling more than it would have been if it was 3 discounted shirts and a free shirt.

Edit: their support contacted me to follow up but didn’t get back to me after I provided the information. Someone also flagged this review as defamatory. You can guess who.

18. mai 2025
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Svar fra TexTale

Hi Blake,

Thank you for your feedback. We confirm that the two offers you mentioned can be combined.

Since no order was placed, we’re unfortunately unable to conduct a thorough investigation. However, we’ve run some tests on our end to help prevent similar issues in the future. If you experience any technical difficulties, please don’t hesitate to reach out. We’d be happy to match the offer and plus a small gift as a thank-you for helping us improve our system.

We hope to see you make a purchase next time.

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