TexTale Anmeldelser 

96
•
TrustScore 3.5 av 5

3,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Very disappointed with the quality of these shirts. They shrink significantly after washing, even when following the recommended washing instructions, and after just one wash they became noticeabl... Vis mer

Vurdert til 5 av 5 stjerner

Really impressed with the quality of the products! I ordered a laptop sleeve and a few tops, and everything exceeded my expectations. The quality is excellent, the products are well made, and you ca... Vis mer

Vurdert til 4 av 5 stjerner

Great T-shirts that are worth every penny. While they are on the pricier side, the quality and durability mean they actually last. I really love the fit and color options, but there are two main... Vis mer

Vurdert til 5 av 5 stjerner

I can confidently say that there's no better t-shirt on the market. I recently purchased three of Textale's white regular fit t-shirts, and I was thoroughly impressed. Textale's quality sets them apar... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Klesbutikk

Skrevet av virksomheten

We see ourselves as problem solvers, who disagree with brands that boast about their common products. Here is how we do it. We started our own brand. Applied innovative tech fabrics with sophisticated craftsmanship to improve and enhance traditional clothing. Without any marketing gimmicks or unrealistic markups. They may look normal, but they bring you an exclusive wearing experience every single day.


Kontaktopplysninger

3,5

Middels

TrustScore 3.5 av 5

96 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 81 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,5

Alle anmeldelser

(96)

31 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Very disappointed with the quality of…

Very disappointed with the quality of these shirts. They shrink significantly after washing, even when following the recommended washing instructions, and after just one wash they became noticeably smaller and no longer fit properly.

What makes the experience even worse is the customer service. I tried contacting the company from the beginning to explain the issue and find a solution, but I received no response. I have made several attempts to reach them and they have simply not responded.

Very poor product quality and extremely disappointing customer service. I would not recommend this company.

6. oktober 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Quality & Customer Service

Really impressed with the quality of the products! I ordered a laptop sleeve and a few tops, and everything exceeded my expectations. The quality is excellent, the products are well made, and you can really tell there’s attention to detail.

On top of that, the customer service team is absolutely amazing—so helpful, responsive, and friendly. I’m definitely a returning customer and would highly recommend them!

2. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Extremely disappointed with this…

Extremely disappointed with this company , placed and order for $179 10 days ago and the order is online as order received. I emailed last week for an update with no response . Their website says delivery within 3-6 days , this is NOT the case so I would urge anyone not to order from this company especially if you are in a hurry for your paid items .

18. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til TexTale

Svar fra TexTale

Hi,

Thank you for sharing your feedback. We’re sorry to hear about your experience and apologize for the delay with your order, as well as the lack of communication after your follow-up.

We understand how disappointing it is to place an order and not receive timely updates, especially when the expected delivery timeframe has passed. We’re reviewing our processes to improve order updates and customer communication so we can provide a better experience.

We appreciate your patience and the opportunity to improve. Thank you for bringing this to our attention.

Best regards,
TexTale Team

Vurdert til 4 av 5 stjerner

Worth Every Penny, Though Room for Improvement on Fabric Weight & Returns

Great T-shirts that are worth every penny. While they are on the pricier side, the quality and durability mean they actually last. I really love the fit and color options, but there are two main areas where they could improve:

Fabric Thickness: The material is quite thick, which isn't ideal for Hong Kong’s hot and humid weather. I make it work because I like the fit, but a lighter-weight fabric option would be a huge plus.

Return Policy: For a premium brand, requiring customers to pay for return shipping is disappointing. I’d love to try their relaxed-fit T-shirts, but I’m hesitant to order because if the sizing isn't quite right, I have to cover the return fees myself.

Overall, these are excellent quality shirts that last, but a lighter fabric option and hassle-free returns would make the shopping experience so much better

13. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

No updates since purchase

I placed an order on 6 July. According to the website, orders are processed within 2–3 business days, but as of 18 July my order still only shows “Order Received.”

I emailed customer support on 14 July to ask for an update and have received no response. I understand that delays can happen, but the lack of communication is disappointing.

At this stage, I’m simply looking for an update on my order or an explanation for the delay. I hope Textale responds and resolves this issue promptly, and I’ll happily update this review if they do.

6. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til TexTale

Svar fra TexTale

Hi,

Thank you for sharing your feedback. We sincerely apologize for the delay and for the lack of communication you experienced with your order. We understand that waiting for an update after placing an order can be frustrating, especially when you have already reached out for assistance.

We’re continuously working to improve our order updates and customer support process to provide a better experience for every customer.

We appreciate your patience and the opportunity to address this issue. We hope to have the chance to provide you with a better experience moving forward.

Best regards,
TexTale Team

Vurdert til 3 av 5 stjerner

Product vs Customer Service or Black vs White

I have purchased several times from TexTale and can honestly say that the majority of the products are as expected, excellent quality, and delivered promptly.
However, if you have a problem with your order, the customer service is basically non-existent. You must constantly chase and follow up in a vain attempt to find a resolution. Sadly, it simply feels like no one cares about the customer once an order has been made. Not the way to run a business if you want to be successful

11. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til TexTale

Svar fra TexTale

We truly appreciate your continued support and are sorry we let you down this time. We apologize for the slow response. A replacement has already been sent at no charge and we hope you're happy with the new one. We know that's not good enough on its own, so please don't hesitate to reach out at support@textale.tech and we'll make it right.

Vurdert til 2 av 5 stjerner

Save Your Money and Go to M&S

I decided to try this brand based on their advertising and ordered a few items. Unfortunately, my experience was disappointing.

The T-shirts are very basic and comparable to what you can buy at M&S for £15–20. The fabric is quite heavy, not breathable, and not suitable for warmer weather. There is nothing particularly special about the quality, and in my experience, the durability is also questionable.

Customer service was another issue. Communication was poor, responses were slow or non-existent, and it took a significant amount of time to obtain a refund for items that were sent in the wrong size.

Overall, I don’t see any real value here. In my view, this is a heavily advertised product that does not justify its price. You can find similar or better quality items at a fraction of the cost from established retailers like M&S.

6. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Very good product

Very good product. Love the light ness of the product. Previous order still doing well which signafies a quality product. Great job 👍

19. april 2026
Anmeldelse skrevet uten oppfordring

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