Seems the delivery driver has delivered to the wrong address. Ive received a message stating delivery successful. Yet when I arrived home nothing. Ive checked my alternate place, nothing there? Wo... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Overall extremely happy! Brilliant website to choose from. Amazing service WOW arrived the next day! Delighted with my purchase. And very happy that they are registered with Trust Pilot! Thank you.🙏... Vis mer
Selskapet har svart
I would hate to think how many Teva Sandals I have worn over the years.They are as brilliant as ever.Buying online is brilliant too.Delivery was sooner than expected so brilliant job done once more.Th... Vis mer
Selskapet har svart
All great with ordering, update information, prompt delivery with again update info throughout. Good quality product as always with Teva. Not my first purchase & I’ve recently recommended to my cousin... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Teva
Skrevet av virksomheten
Welcome to the official Trustpilot profile for Teva.
Thank you for sharing your reviews with us.Our story:
Pioneered in 1984, the original icon was created to give people the freedom to roam. We inspire those who crave experiences and connections, in whatever form they take, and our products are crafted to be accessible, versatile and a celebration of the independent spirit. Creator of the original sport sandal over three decades ago, the self-defining idea of freedom still holds true today with Teva products now sold in over 40 countries worldwide.Our community. Our environment:
We believe in good business. The kind that positively shapes our community, protects the environment and inspires future generations. Our Corporate Responsibility Program encourages us to look at the broader impact of our activities on our employees, customers, communities, and the environment as a whole.100% of our iconic straps are now made from traceable, verifiable recycled plastic. We want those who come after us to have the freedom to explore the outdoors tomorrow, so we're reducing our footprint today. Read more here
Free returns & exchanges
Free returns and exchanges are made easy in our online portal. Returns can take up to 15 working days once the parcel arrives back with us. Start a return or exchange.Our Customer Service promise:
At TEVA, your feedback is important to us and we carefully read your reviews for Europe. Our Customer Service team is always here to help you.Contact our Customer Services
Skrevet av virksomheten
Kontaktopplysninger
Deckers Europe Limited, , 130 Shaftesbury Avenue,, London, W1D 5EU, Storbritannia
- customerservices@teva-eu.com
- teva-eu.com
4,1
Bra
2k anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Teva
Hi Tiny
Bedankt voor uw beoordeling op Trustpilot, wij waarderen uw steun enorm!
Met vriendelijke groet,
Jason
Dreadful delivery
Dreadful. No stars and in fact minus. The delivery man threw the parcel down to our basement, good job it was not ceramic, but shoes. Had it rained the parcel would have been soaked. In fact we did not find it and my cleaner has just told me the parcel was outside in the basement area! Had she not been here to tell us it
might have been there all weekend. Totally unimpressed.
13. mars 2026
Svar fra Teva
Hi Meg,
We appreciate you taking the time to share this with us. We're very sorry the delivery was poor and the parcel was left in an unsuitable location. We'll address this issue with our courier to ensure our delivery standards are met.
Kind regards,
Mia
Impossiblemauc’´´
Impossible d’enfiler ces sandales, je veux vous les retourner et etre remboursée au plus vite. Veuillez, je vous prie, m’e donner l’adresse où poster cette marchandise .
13. mars 2026
Svar fra Teva
Bonjour Dominique,
Je comprends que vous souhaitez retourner votre commande et je viens de prendre contact avec vous par le biais de notre service client pour vous donner votre bon de retour gratuit ainsi que les instructions de retour.
Bonne journée,
Olivier
Super réactif attentif à la livraison…
Super réactif attentif à la livraison service client au top
12. mars 2026
Svar fra Teva
Hi Doriane,
Bedankt voor uw beoordeling op Trustpilot, wij waarderen uw steun enorm!
Met vriendelijke groet,
Jason
Tevreden.
De bestelling was heel gemakkelijk gedaan, het was super snel bezorgd en de sandalen zijn heel goed.
11. mars 2026
Svar fra Teva
Best klant
Bedankt voor uw beoordeling op Trustpilot, wij waarderen uw steun enorm!
Met vriendelijke groet,
Jason
Lovely looking sandals...I have lots of…
Lovely looking sandals...I have lots of hiking Teva sandals, these are ideal for a prettier look...hoping your going to stock more colours..Love a Teva....
10. mars 2026
Svar fra Teva
Hi Karen,
I am happy to hear that you find these sandals lovely! We appreciate your feedback, thanks for being a Teva fan!
Best regards,
Mia
Great way to shopEasy to order efficient processing and…
Easy to order efficient processing and kept informed all through the process to delivery.
7. mars 2026
Svar fra Teva
Hi there,
I am pleased to hear that you found our ordering process easy and efficient. It's great to know you were well-informed throughout the delivery!
Best regards,
Mia
service de livraison par la poste lamentable
j'ai reçu le colis dans un état lamentable, emballage entièrement déchiré et rescotché sommairement par la Poste, heureusement les chaussures ne sont pas importées
6. mars 2026
Svar fra Teva
Bonjour Marie,
Je suis navré d'apprendre que vous avez reçu votre colis dans un mauvais état, emballage entièrement déchiré et rescotché. Je comprends votre déception. J'ai porté cet incident au service compétent et j’espère que service de livraison s'améliorera pour offrir une meilleure expérience au client.
Je viens de prendre contact avec vous par le biais de notre service client pour voir ce qu'il s'est passé pour vous trouver une solution.
Bonne journée,
Olivier
Poor quality
Had many pairs of tevas however my most recent pair I have received are awful quality.
Customer service not easy to get hold of just automated chat no email address or telephone number.
5. mars 2026
Svar fra Teva
Hi Katie,
We appreciate your feedback and apologise that the recent quality and customer service were not satisfactory. I have passed this on to our Customer Service team to investigate for you, someone will be in touch shortly.
Kind regards,
Mia
I have now tried 5 times over 3 days…
I have now tried 5 times over 3 days using 2 different payment methods and postal options (to address or to collection point) .
Every time I eventually recieve an email with no details saying the order has been canceled due to an issue with my details.
Frustrating to say the least.
6. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Teva
Hi Mael,
We appreciate you bringing this frustrating order cancellation issue to our attention. We're sorry you've experienced this repeatedly. I have passed this on to our Customer Service team and someone will be in touch to assist further.
Kind regards,
Mia
Blij met mijn nieuwe TEVA sandalen
TEVA sandalen besteld, nieuwe kleur en uitvoering en gelukkig nog in mijn maat te krijgen. Reële prijs en snel geleverd. En ze zitten en lopen weer net als hun voorgangers meteen als pantoffels. Blij mee
5. mars 2026
Svar fra Teva
Hi Thea
Bedankt voor uw beoordeling op Trustpilot, wij waarderen uw steun enorm!
Met vriendelijke groet,
Jason
Beperkt tevreden
Het bedrijf is goed in de omschrijving van de schoenen.
Slecht vind ik dat er staat dat ik een SMS zou ontvangen maar dat is niet gebeurd.
Ook de aflevering verliep niet volgens afspraak maar dat lag aan DHL.
Schoenen werden onder een bankje gelegd terwijl eraan gegeven was dat ze naar een kluis moesten
4. mars 2026
Svar fra Teva
Hi Nicole,
Dank u wel voor u geweldige feedback
Wij streven voortdurend naar verbetering, en uw reactie met betrekking tot onze service is daarom erg waardevol voor ons. We zullen uw feedback doorsturen naar de verantwoordelijke afdeling voor verdere evaluatie. Bij eventuele wijzigingen in onze producten of diensten worden verschillende factoren in overweging genomen, maar we begrijpen hoe belangrijk het is om rekening te houden met de mening van onze klanten om de best mogelijke service te bieden. Hartelijk dank voor uw feedback; we zullen uw suggestie zeker in overweging nemen.
Met vriendelijke groet,
Jason
Delivered very quickly
Delivered very quickly! They are exactly as described , great fit ,good quality and immediately comfortable. They’re keepers!
4. mars 2026
Svar fra Teva
Hi there,
I am very happy to hear that your order was delivered quickly and that the items fit well and are comfortable. We appreciate your positive feedback and are glad you're pleased with the quality!
Best regards,
Mia
Szybka przesyłka
Szybka przesyłka. Solidnie zabezpieczona. Rozmiar dobrany za pomocą skanowania jest właściwy. Reszta okaże się na pierwszej wycieczce 🙂
4. mars 2026
Svar fra Teva
Hi Danuta,
Bedankt voor uw beoordeling op Trustpilot, wij waarderen uw steun enorm!
Met vriendelijke groet,
Jason
Great website
Great website, easy ordering and speedy delivery!
I love these original sandals and just bought my second pair..
Thank you very much!!
3. mars 2026
Svar fra Teva
Hi Camilla,
It's lovely to hear that you had a great experience with our website, ordering process, and fast delivery! Thank you for purchasing another pair of our sandals!
Best regards,
Mia
Die Qualität war mal besser
Nachdem mein altes Paar Teva Sandalen nach fast 20 Jahren auseinander fielen, kaufte ich mir ein neues Paar.
Von der Passform und vom Laufkomfort bin ich nach wie vor zufrieden. Nur ist die Sohle nach spätestens 2 Jahren durchgelaufen. Das war bei den alten Modellen mit Vibram Sohle noch anders...
3. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Teva
Sehr geehrter Herr Brachmann,
ich bedauere, dass Sie Probleme mit der Qualität Ihrer Sandalen festgestellt haben.
Um Ihnen in Ihrem Anliegen weiterzuhelfen, empfehlen wir, den Kundendienst per E-Mail zu kontaktieren.
Dies wird es uns ermöglichen, Ihre Bestelldaten zunächst einzusehen und Sie weiter zu beraten, sofern Ihre Bestellung auf der offiziellen TEVA Webseite (https://www.teva-eu.com) aufgegeben wurde und der Ihrerseits festgestellte Mangel durch unsere Produktgarantie abgedeckt wird.
Sie erreichen den Kundendienst per E-Mail unter customerservices@teva-eu.com.
Mit freundlichen Grüßen,
Anne
Svar fra Teva
Merci pour votre avis sur Trustpilot ! Nous apprécions énormément votre soutien !
Cordialement, Jason
Svar fra Teva
Hi there,
I am pleased to hear you were happy with our service! We hope you shop again with us soon.
Best regards,
Mia
Love my Tevas
Excellent service and very quick delivery. I asked for an exchange which you don’t get much nowadays with businesses and the new shoes arrived really quickly. Very good quality and price. Forget the Birkenstocks and buy the Tevas!
28. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Teva
Hi there,
I am so happy to hear that you received excellent service and quick delivery. We appreciate your positive feedback regarding the easy exchange process, quality, and price. Thank you for the Teva recommendation!
Best regards,
Mia
The customer service with this company…
The customer service with this company is excellent! 5*
26. februar 2026
Svar fra Teva
Hi Yocksan,
I am delighted to hear that you had an excellent customer service experience! Thank you for your positive feedback and recognition.
Kind regards,
Mia
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.