Teslahubs Anmeldelser 

Terrible company. Online description was false. Their multi USB didn't fit in the new 2024 model 3 Highland and the 2026 model Y Juniper. They were unresponsive and I had to get PayPal involved.
I ordered in total $300 worth of product and the other products I ordered seemed cheaply made.

I ordered 2 products.
The Noise Protection Pro Guard strips. - They make zero difference. I measured using an app before and after just to check and the noise remained at a restaurant level 76. I did not send any complaint or request a refund for this yet.
The eclipse shades. I installed all 4 door shades following the cleaning process according to their instructions. 2 of them do not stick properly and have come off. The 3rd broke at the holder.
I have sent pictures and details by email on July 8th. They responded back July 9th saying they will get back with a resolution.
After a few days I followed up and they responded on July 23rd saying "We are pleased to inform you that we will be proceeding with a resolution for the issues you've encountered. We will provide a more detailed update on the specific next steps and the proposed solution very shortly."

Since then they are not responding to any follow ups from my emails back on July 23 as well as Aug 12.

Bought a MagicBox CarPlay Kit for my Tesla from Teslahubs. Does not work.

Contacted the firm, they sent a link to update the firmware along with instructions. What a mess. The instructions say to put the update file on a microSD card, then insert said card into the MagicBox. THERE IS NO microSD card slot on the MagicBox. Now they don't respond at all to my request for refund. Will contact Visa to stop payment to these losers.

I didn’t seem to have any issues with this company. The customer service team responded to my issues within a timely manner. I appreciated their response to my questions about the item I purchased. I will be ordering other products from them in the near future.

Imádom Elon Musk-ot

Misleading Product, Ignored Refund Requests – Avoid!

I purchased the Magic Box (Order #19841) after being assured it would work in Australia without browser integration. This was completely false. In Tesla vehicles here, the browser is disabled while driving, which means the Magic Box is totally unusable for navigation or CarPlay/Android Auto in motion.

I’ve now requested a refund three times. Each time, my emails have been ignored or brushed off. Under Australian Consumer Law, products must be fit for purpose and match their description — this one isn’t even close.

The company’s lack of honesty in selling the product and complete disregard for customer service is shocking. Save yourself the frustration — buy from a business that stands behind its products and respects its customers.

Verdict: Misleading advertising + zero accountability = AVOID.

This is a horrible company. Their Spacebox isn’t working at all as they advertised after 2 weeks late delivery. Can’t return as they only accept 80% store credit and has to send it to USA. They even blocks your email after few times get into contact.
This is a scammer. Please stay away from buying anything from them.

Tesla Hubs is a horrible company. Spacebox does not work and they WILL NOT give me my money back even though they offer a money back guarantee!! Stay away from this company or you WILL lose your money on Chinese CRAP!! If I could give zero stars, I would!!

Title: Terrible Experience – Wrong Product, No Refund, No Support
Review:
I ordered a product from TeslaHubs in June. What I received was the wrong item shipped from China, and after weeks of emails, I still haven’t received a refund or replacement.

Their customer support is virtually non-existent. No one responds reliably, and there’s no real person to talk to. This has been an incredibly frustrating experience, and I feel completely ignored.

I strongly recommend avoiding this company. It feels like a drop-shipping scam with no customer accountability.

Ordered Spacebox - arrived with wrong connector so couldn’t set up on car - emailed and got a reply 2 days later asking for photos, sent and didn’t hear back since- have chased and chased and gotten nowhere - sadly I would never use these people again

i received the wrong product after waiting two weeks, the plastic part of the Telsa 2025 Model 3 Highland did not fit. i contacted seller and they give the the run around wanting me to accept store credit instead of sending the correct part.

I ordered the Teslahubs™ Space Box – CarPlay for Models Y, 3, S, and X on June 7 and didn’t receive it until June 23. The tracking system they use is practically useless—no updates until the package is out for delivery.
Unfortunately, the product didn’t work as advertised. I reached out for a refund, but TeslaHubs has ignored my request. Instead, they repeatedly asked me to update the unit’s software to "fix" compatibility issues with Tesla’s system. These updates didn’t help at all. It honestly feels like a tactic to delay and distract until you give up.

The product doesn’t function properly, and John Williams at TeslaHubs has ignored my refund request. I strongly recommend staying away from this company.

Avoid purchasing from this website. I ordered a Roof Sunshade Pro Kit over a week ago, and the shipping status has not been updated. Additionally, there has been no response from customer service.

The initial order acknowledgement on 6/14 for Magic Box indicated shipping within 12 hours. This did not happen and instead I got a Chinese carrier update 10 days later indicating they had received information. Despite multiple emails to Teslahubs there was never an update on the status just - we are looking into it and get back to you. No updates!

After almost 3 weeks, on 7/2 an attempt was made to deliver to an unknown address and no one called me for verification. I have since called the local final mile carrier twice and have been assured it will be here in 3 days. So if this is true, I might get the Magic Box after 4 weeks. That is unacceptable especially with no responses or updates from Teslahubs

I order a CarPlay kit they advertised as a Magic Box which had good reviews. I was shipped a different product that does not work like other reviewers have stated. Run around from the customer service, they don’t reply u less you email multiple times and just kick the can down the road.

After several inquiries, this company still hasn’t responded. The space box they sent me does not work. I requested to return the product and get a refund, but I received no reply.” Don‘t buy any product from this company !!!!

Don’t waste your money!!!
They are a Company very bad and absolutely not serious… I bought the Magic Box that didn’t works and they don’t want to refund me. It doesn’t work on my Tesla.. PAY ATTENTION

Absolutely the worst company I’ve ever dealt with. Stay away from them or be prepared to lose your money. Customer service non existent. Offered me 80 percent refund on AirPlay module for my Tesla. Product doesn’t work.

DO NOT INTERACT WITH THIS COMPANY

I ordered a CarPlay adapter. Upon receipt, it did not work. After 4-5 email exchanges where they kept having me jump through hoops, including sending pictures and videos and “updating” the unit, it remained nonfunctional.

They refused to refund my money and refused to provide me return information. When I protested the purchase with AmEx, they challenged it because I hadn’t returned the item - even though they wouldn’t give me return information.

This is a scam. Please spare yourself the pain of engaging with them

Absolute Crap! Cheapest China plastic for big amount of Money!
No way to return this garbage! For me this is fraud!