I went into the store as I was unsure which racquet to get, and wanted to handle them in person. The staff were amazing, they showed me a few options after discussing my play style and what sort of ra... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordering was easy, delivery by DHL and DHL got address confused and returned to Tennis HQ, who were brilliant, confirmed delivery address and sent out again . Top service when things don’t go smoothly... Vis mer
My daughter wanted to changer racket and her shoes were falling apart and found all needed here so felt it was convenient that I was able to just ordered everything at a very reasonable price. Didn't... Vis mer
The placing of an order was simple and the product was received as directed and on time. The product was purchased for a grandson's birthday and, as yet, it hasn't been opened but I'm sure he will lo... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
TennisHQ.couk – UK's Specialist Tennis Shop - Tennis Rackets, Shoes and Footwear, Balls, Clothing, Racket Bags, Grips and Strings. Cheapest prices and Rapid Dispatch.
Kontaktopplysninger
Unit 1, Greatbridge Business Park, Budds Lane,, SO51 0HA, Romsey, Storbritannia
- 02381449449
- sales@tennishq.co.uk
- tennishq.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Game, set & match!
Straightforward purchase. Easy to order and arrived bang on time.
Great delivery time and my order…
Great delivery time and my order arrived well
Brilliant service!
They delivered my new racket with the strings I picked in 2 days! Brilliant service!
great communication and speed on order
great communication and speed on order
Excellent service
Excellent prices and delivered in well packaged parcels. Everything was spotless. Would 100% buy here again!
Delivery was 1 day later than it originally quoted - but I'm almost enitrely certain that it was the couriers fault.
New Returning Customer
I hadn't heard of TennisHQ before my purchase but I couldn't be happier with the service. No delays, bang on time, well packaged and a great product. I will be a returning customer.
Delivered on time and competitive price.
Delivered on time and competitive price.
They sent me the wrong shoes and gave no refund
They sent me the wrong shoes, I sent them back.... easy, right? Not. First of all they wait 72 hours to send you a return label. You then have to trek to a DHL drop off...bit cumbersome but ok.
The shoes I ordered were a ladies size 8, the ones I received were a men's size 13.5.
But worst of all, I did not get my refund. I sent the shoes back, but as they were not the shoes I had ordered, they demanded I sent back the shoes I had ordered...which I never got, so how can I send those back?!
So if they send the wrong order, and you return it, you will not get a refund until you send back the actual shoes you ordered (which you cannot do, as you never received them....riddle me that)
Avoid this company at all cost, their admin is a shambles and I am out of pocket with no way to get my money back due to a fault of theirs
(I will update and amend this review if they sort it out, but not feeling hopeful as their customer response takes 72 hours)
Tennis HQ are an excellent company with great customer service
Tennis HQ are an excellent company with a great customer service team. I would definitely order from them again.
Good experience- no issues
Good experience- no issues
Great Service
Amazing. Great service, easy to order and delivery was really quick. I would recommend.
all went smoothly no complaints
Fabulous racket and excellent service
Fabulous racket and excellent service. Thank you.
Super racket
Super racket, great price quick delivery.
Easy, good value, quick delivery
Easy to order on the website. Great value. Quick delivery.
I'll definitely use TennisHQ again.
Well done.
Great racket, strung and delivered very…
Great racket, strung and delivered very quickly! I’m very pleased 👍🏻
Perfect delivery and the product was…
Perfect delivery and the product was spot on as well. Thanks so much.
DO NOT BUY RACKETS FROM TENNISHQ!
Refused to refund racket, despite me sending it back the very next day in perfect saleable condition! Why? Because I had taken plastic wrapping of handle, and bounced a ball on it. GOV. UK guidance on online sales:" You must refund the customer within 14 days of receiving the goods back. They do not have to provide a reason'. In my view, this company has little interest in establishing a customer base for the long term. Please avoid.
Aooo happy and great quality
Aooo happy and great quality
Quick delivery
Quick delivery, good price and I really like the racket.
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