Very disappointing first experience For a brand that positions itself as customer-focused, Teamm8 fell short on this occasion. I placed an order on 22 March, and the tracking remained at “la... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Soft, great-feeling underwear that comes in a variety of styles and colours. Although shipping the items out was delayed for some reasons due to items being from their new launch, they included a free... Vis mer
Selskapet har svart
I love the material, it’s durable and soft, all of your products fit me perfectly and I’m a bigger guy and I don’t have to size up much. Love all the styles you’ve been making especially the icon and... Vis mer
Selskapet har svart
So received my first ever order from teamm8 and very happy with the quality and fit. But u was more impressed with the order process. Having ordered 5 units in large I accident it ordered the 6th in x... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
We are an Australian designer Brand founded in 2008 in Sydney. We specialise in creating exclusive and fashion-forward underwear, swimwear and activewear for men. Our mission is to arm our everyday champions with the best designs, quality and comfort to make them feel unique and confident.
Kontaktopplysninger
10/417-421 Bourke St, 2010, Surry Hills, Australia
- +61 2 9358 5665
- hello@teamm8.com
- teamm8.com
4,4
Enestående
1k anmeldelser
Har svart på 14 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Sizes seem to run small
Sizes seem to run small, and no exchanges mean I've spent a lot of money with no option to use the underwear even on unopened packets.
28. november 2024
Svar fra TEAMM8
Hi Troy,
Thank you for your feedback! We’re sorry to hear that the fit wasn’t what you expected. While we recommend reviewing our sizing chart to help ensure the best fit, we understand that sometimes it may not be exactly what you're looking for.
We offer a 30-day return policy, and one of our customer service team members will contact you shortly to explain the next steps.
I still have not received my products
I still have not received my products ! Worst experience ever!!
5. desember 2024
Svar fra TEAMM8
Hi Felipe,
Thanks for your feedback! We're sorry to hear you haven't received your order yet.
Our records show that USPS attempted delivery on December 11th, but since no one was available, the package was taken to the nearest post office for pickup. You can also request redelivery directly from USPS.
Our customer service team will contact you soon with the next steps.
Thanks for your patience!
Very comfy and nice patterns
Very comfy and nice patterns. Will get some more if thy come back in stock.
I am 32inch waist so went foe large and they are a little too big, fine though but would go for M next time.
5. desember 2024
Svar fra TEAMM8
Hey Dylan,
Thanks for your review! We’re happy to hear you like the comfort and patterns. Thanks for the sizing feedback too—it’s great to know you’ll opt for a Medium next time.
Fast shipping
Fast shipping! Not my first time ordering from Teamm8, and the product always goes out incredibly fast. Considering I live in the USA and they are in Australia, that's impressive.
5. desember 2024
Svar fra TEAMM8
Hey Art,
Thanks for your great review! We're thrilled to hear you're happy with our fast shipping, especially all the way to the USA! We appreciate your continued support and look forward to your next order.
Svar fra TEAMM8
Hey Jon,
Thank you for your review! We’re so glad to hear that your order was easy, arrived on time, and that you’re happy with the fit and look. We appreciate your feedback!
Amazing service and product
Amazing service. Great products. One of those products which makes you feel sexy from the inside. Love wearing it, feels amazing on the skin and is very breathable. Also the matching sets ( underwear and tank top) kindoff makes me feel like sophisticated French courtesan. In short, it strives you to make you feel great, and has room for those who like a little mischief.
5. desember 2024
Svar fra TEAMM8
Hey Jerry,
Thank you for your kind words! We’re thrilled to hear you’re happy with both our service and products. We truly appreciate your feedback!
Svar fra TEAMM8
Hey Andy,
Thanks for your great review! We’re glad to hear you had an easy shopping experience and are happy with the price and fast delivery.
Size guide was authentic
Size guide was authentic
On time delivery and always kept me informed
5. desember 2024
Svar fra TEAMM8
Hey Tim,
Thanks for your feedback! We’re glad the size guide worked for you and that you were happy with the on-time delivery and updates. We appreciate your support!
Svar fra TEAMM8
Hey Hayden,
Thanks for your feedback, and we’re sorry to hear you didn’t receive your order.
Our records show that Australia Post attempted delivery on December 2nd, but as no one was available, the parcel was taken to the nearest post office. Unfortunately, it was marked unclaimed on December 17th and returned to us.
Our customer service team will be in touch to discuss how we can resolve this for you.
Svar fra TEAMM8
Hey Rangga,
Thanks for your review! We’re thrilled you’re happy with the product and fast delivery. We appreciate your feedback!
Svar fra TEAMM8
Hey Anthony,
Thank you so much for your kind words! We're thrilled to hear that you’re happy with both our service and products. Your support means a lot to us!
The undetwear it feels soo great on my…
The undetwear it feels soo great on my skin makes me Feel so sexy
27. november 2024
Svar fra TEAMM8
Hey Ian,
Thank you for your amazing feedback! We’re so happy to hear that the underwear feels great and makes you feel confident. That’s exactly the kind of experience we aim to provide!
Svar fra TEAMM8
Hey Mary,
Thank you so much for your kind words! We're thrilled to hear you love the product and the quality. It’s great to know our follow-up made a positive impact. We truly appreciate your support!
Amazing product
27. november 2024
Svar fra TEAMM8
Hey Suarie,
Thank you for your great feedback! We're so happy to hear you love the product. We truly appreciate your support!
Fits smaller than listed
I don't understand the sizing, but way smaller than expected. Great fabrics, but unwearable. Consider ordering a size or two above your normal.
4. desember 2024
Svar fra TEAMM8
Hey Alvin,
Thank you for your feedback! We're sorry the sizing wasn't as expected. We recommend checking our sizing chart, as sizes can vary. We're glad to hear you liked the fabric! If you'd like to try a larger size or need assistance with an exchange or return, please don't hesitate to reach out to us at hello@teamm8.com.
Svar fra TEAMM8
Hey Ethan,
Thank you for your feedback! We’re happy to hear everything was to your satisfaction. We look forward to serving you again soon!
Petit retard de quelques jours à cause…
Petit retard de quelques jours à cause du Black Friday mais service client super rapide et compétent. Le colis est arrivé. Super marque et très bonne qualité. Les tailles sont bonnes :-)
2. desember 2024
Svar fra TEAMM8
Hey Marie,
Merci beaucoup pour votre avis ! Nous sommes ravis que vous soyez satisfait de la qualité des produits et du service client. Désolés pour le léger retard dû au Black Friday, et merci pour votre compréhension. À bientôt !
Fantastic products
Fantastic products! Shipping and customer service were excellent.
26. november 2024
Svar fra TEAMM8
Hey William,
Thank you for your fantastic review! We're so glad to hear you're pleased with our products, shipping, and customer service. Your feedback means a lot to us, and we can’t wait to serve you again soon!
Svar fra TEAMM8
Hey Darryn,
Thank you so much for your kind review! We're thrilled to hear you're loving the styles. We appreciate your support and look forward to having you back soon!
Comfortable and nice
25. november 2024
Svar fra TEAMM8
Hey Ravi,
Thank you for your review! We're so glad to hear you're enjoying the comfort and style. We appreciate your feedback and hope to have you back soon!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.