Very disappointing first experience For a brand that positions itself as customer-focused, Teamm8 fell short on this occasion. I placed an order on 22 March, and the tracking remained at “la... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Soft, great-feeling underwear that comes in a variety of styles and colours. Although shipping the items out was delayed for some reasons due to items being from their new launch, they included a free... Vis mer
Selskapet har svart
I love the material, it’s durable and soft, all of your products fit me perfectly and I’m a bigger guy and I don’t have to size up much. Love all the styles you’ve been making especially the icon and... Vis mer
Selskapet har svart
So received my first ever order from teamm8 and very happy with the quality and fit. But u was more impressed with the order process. Having ordered 5 units in large I accident it ordered the 6th in x... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
We are an Australian designer Brand founded in 2008 in Sydney. We specialise in creating exclusive and fashion-forward underwear, swimwear and activewear for men. Our mission is to arm our everyday champions with the best designs, quality and comfort to make them feel unique and confident.
Kontaktopplysninger
10/417-421 Bourke St, 2010, Surry Hills, Australia
- +61 2 9358 5665
- hello@teamm8.com
- teamm8.com
4,4
Enestående
1k anmeldelser
Har svart på 14 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Poorly constructed and overpriced.
I purchased 3 pairs on 7/11 - 2 unworn and unopened yet cannot be returned or exchanged is very disappointing, especially given Australian laws.
I purchased the Body Bamboo bikini brief which states on site runs true to size. In reality, they are about 3 sizes too small tbh. Misleading size guides.
But the real issue is the quality. For the pricepoint, I'm expecting decent manufacturing at the very least. These are actually worse quality than generic bargain basement priced underwear, the cuts are not symmetric, with up to a 1cm difference between sides. Elastic and seams are poorly sewn, with white elastic poking out random places on seams. Uncut loose threads still on garments. Even the logo not centred properly. Little details like the super low quality brand and care tag, give real insight into the actual quality of the goods and care taken in choosing quality manufacturing.
This and the generic resonses make me feel this brand truly does not care about customers one bit. Again, quite a shame for the pricepoint. I have found other comparable brands with top notch materials and quality manufacturing for a lesser pricepoint and with far superior customer service skills.
29. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra TEAMM8
Hey Glen,
Thank you for sharing your feedback. We’re genuinely sorry to hear about your experience. This does not meet the quality standards we strive for.
Please be assured that we offer a 30-day return policy if you’re not satisfied with your products. One of our customer service team members will reach out to you right away to discuss a solution and address your concerns.
We truly appreciate your input and are committed to resolving this for you.
Svar fra TEAMM8
Hey Alejandro,
Thank you so much for the fantastic review! We're so glad to hear that everything was incredible for you. Your support means the world to us, and we can’t wait to serve you again in the future!
I loved the material and the fit!
9. desember 2024
Svar fra TEAMM8
Hey Gerardo,
Thank you for your feedback! We're thrilled to hear that you loved the material and the fit. Your satisfaction means a lot to us, and we can’t wait to have you shop with us again!
Happy with my purchase
Happy with the swim shorts and briefs received. All great fit and look nice.
5. desember 2024
Svar fra TEAMM8
Hey Vince,
Thank you for your great review! We’re so glad to hear that you’re happy with your swim shorts and briefs, and that the fit and look are just right. Your feedback means a lot to us!
Svar fra TEAMM8
Hey Tarek,
Thank you for your feedback, and we’re sorry for the mix-up with the colour. Our customer service team has already contacted you via email to resolve the issue.
Siempre extraordinario.
5. desember 2024
Svar fra TEAMM8
Hey Julio,
¡Muchas gracias por tu comentario! Nos alegra mucho saber que siempre quedas satisfecho con nuestros productos.
It was easy to order and arrived…
It was easy to order and arrived quickly and fit so good. I love this brand sooooo much.
5. desember 2024
Svar fra TEAMM8
Hey Jacob,
Thank you so much for your amazing review! We’re thrilled to hear that your order was easy, arrived quickly, and fits perfectly. We’re also so happy to know that you love the brand — your support means the world to us!
Svar fra TEAMM8
Hey Alan,
Thank you so much for your wonderful review! We’re thrilled to hear that you find our products comfy and that you’ve been a long-time customer. Your loyalty means a lot to us, and we look forward to welcoming you back soon!
Svar fra TEAMM8
Hey Jerome,
Thank you for your kind review! We’re so glad to hear that you’re happy with the comfort and quality of your underwear. We really appreciate your feedback!
Great quality
Great quality! Actually surprised me how well this was made! Very happy
3. desember 2024
Svar fra TEAMM8
Hey Daniel,
Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with the quality of your purchase. Your satisfaction means a lot to us, and we’re so glad we could surprise you in a positive way!
Made cheaply in PRC
For 50-70 aud a piece, I’d expect these to be made in Australia, or elsewhere, with quality material and paid fair labour.
9. desember 2024
Svar fra TEAMM8
Hey Patrick
Thank you for your feedback.
We understand your concerns about quality and ethical sourcing. While our products aren’t made in Australia, we carefully select partners who meet our standards for quality materials and fair labour practices. We’re committed to continuous improvement and appreciate your input.
Svar fra TEAMM8
Hey Jeffrey,
Thank you for your fantastic review! We’re thrilled to hear you’re happy with the quality of our products and appreciate your support of our homegrown brand from Sydney. We look forward to serving you again!
您們公司服務及跟進很好
2. desember 2024
Svar fra TEAMM8
Hey Wong,
Thank you for your feedback! We’re so glad to hear that you're happy with our service and follow-up. We’re always committed to providing a great customer experience, and your support means a lot to us!
We look forward to serving you again!
The experience on shoppin were overall…
The experience on shoppin were overall great
2. desember 2024
Svar fra TEAMM8
Hey Benjamin,
Thank you for your kind feedback! We're so glad to hear that your shopping experience was great. We strive to provide the best service and are thrilled you enjoyed it.
Good Quality
2. desember 2024
Svar fra TEAMM8
Hey Jaiden,
Thank you for your feedback! We're so glad to hear you're happy with the quality of our products. We appreciate your support!
take advantage of the Sales!!
Great opportunity to take advantage of those sales. Bought a good collection and variety. All easy care and a great fit. Well done.
2. desember 2024
Svar fra TEAMM8
Hey Derek,
Thank you for your wonderful review! We're so happy to hear you were able to take advantage of the sales and find a great variety of items that fit well and are easy to care for. Your feedback means a lot to us, and we're glad you're satisfied with your purchase!
Perfect combination.
The way the mannequins are displayed in the window grabs attention, both for the store and the window itself. The golden mannequins are also something unique and very beautiful. The location is great too. The staff are always smiling, friendly, helpful, and knowledgeable about what they’re selling. The experience was really good. And, in a way, having a good team attending on site makes all the difference. It made me buy more than I thought I would. But I generally like everything, all the products from the brand.
1. desember 2024
Svar fra TEAMM8
Hey Leandro,
Thank you so much for the fantastic review! We're thrilled to hear you enjoyed the store experience, our unique window displays, and the helpfulness of our staff. Your support means a lot, and we’re so glad you love the products! Looking forward to welcoming you back soon.
Svar fra TEAMM8
Hey Mike,
Thank you for the great feedback! We’re so glad to hear you’re happy with the speedy delivery and perfect fit. 😊 We look forward to your next order!
Svar fra TEAMM8
Hey Felipe,
Thank you so much for your kind words! We’re thrilled to hear you’re happy with your experience. 😊 We look forward to serving you again soon!
Always my Favourite Brand to feel sexy…
Always my Favourite Brand to feel sexy in, hopefully they have more Stock of the 3 Inch Shortd
29. november 2024
Svar fra TEAMM8
Hey Ryan
Thank you so much for the wonderful review! We’re thrilled to hear that we’re your favorite brand to help you feel confident and sexy. We truly appreciate your support and can’t wait to continue delivering the styles you love!
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