TeachMe.To Anmeldelser 938

Teach me platform is a great way to access a variety of new clients from beginners to intermediate with a very easy process of booking and communicating.
A helpful staff that follows up on students progress and assessing clients needs and expectations. I love using it and recommend it to other tennis pros

The help support is superb. I have never had to wait for very long to get feedback. Also, I enjoy receiving email reminders and text when I have a new lesson scheduled.
I’m still hoping for a table tennis 🏓 lesson soon as the hit movie “Marty Supreme “ begins streaming on our favorite channels.

Very quick resolution to my problem.

I like this service. It's innovative and personal.

Useful app that allows you to connect with qualified coaches. The bi-directional lesson feedback feature was helpful to track progress against goals and get structured feedback to look back on.

Would highly recommend!

I’ve had such a great experience using TeachMe! The app is incredibly user-friendly and makes learning feel engaging instead of overwhelming. The lessons are well-structured, easy to follow, and designed in a way that keeps you motivated to continue! Highly recommended

Customer service excellent

Navigating thru app is a little over complex sometimes? Maybe it’s my own user experience and judgement. It’s great, however choosing my availability and hours and locations can sometimes be confusing. Or a better word a tiny bit tedious. But I understand how technical software engineering needs to be. But overall great experience!!!

This platform is easy to use and the customer support is really helpful and responsive!

I had a really poor experience with TeachMeTo, both from a customer and a coach perspective. I used the service to connect with a golf coach, and even the coach told me they’d had a bad experience using the platform. Unfortunately, my experience as a customer wasn’t any better.

I saw no real value in the app itself, and the overall experience felt clunky and unnecessary. The biggest issue, though, was the billing. The service auto-renewed after 28 days. I had no intention of continuing and assumed, like most subscriptions, that it would be a normal monthly renewal with some flexibility. When I reached out, I was told there was nothing they could do—no refund, no accommodation—despite the fact that this was for a four-pack of lessons and I reached out the day this transaction was on.

For me, this wasn’t about the money as much as the principle. The response made it very clear that customer experience is not a priority here. It felt like the system is designed to trap people in renewals rather than actually serve students or coaches well.

Based on my experience, I would not trust TeachMe2 with your money. I don’t feel they have either their coaches’ or their customers’ best interests at heart, and I can’t recommend this service to anyone.

In July 2025, after using the provided lessons, I contacted TeachMe.To support through the app and requested to place my subscription on hold until further notice. I received acknowledgment, and believed the account was paused indefinitely as requested, with no active billing expected.
Despite this, in January 2026, my credit card was charged again for a full subscription cycle without any prior notice, email alert, or confirmation that the hold had been lifted. I did not book or use any additional lessons, and the charge was unwanted and unauthorized based on my prior instructions.
This appears to be a recurring issue based on other BBB complaints and app store reviews, where users report surprise auto-charges after requesting pauses or cancellations. The app lacks clear visibility into subscription status, pause details, or easy cancellation options, leading to billing errors. Had to do a chargeback on my credit card for refund because they still refused. This company would do better if they didn't have to resort to scamming people.

Update (February 10, 2026): Response to TeachMe.To's public reply

Thank you for your response, but it does not fully address my concerns.

To clarify: In July 2025, after using the initial lessons, I explicitly requested via the app's support messaging to put the subscription "on hold until further notice" (indefinite hold, as we had no plans for more at that time). I did not receive any reply stating that this wasn't possible, that pauses require an end date, or that the account would auto-resume and charge without further notice or reminders. The app and communications lacked clear instructions on how indefinite holds work (or don't), contributing to the surprise January 2026 renewal charge despite no usage or re-activation from me.

I appreciate the offer for a correspondence transcript—please email it to me so I can verify the logs. In the interim, I still request a full refund of the unauthorized January charge and permanent cancellation to avoid future issues.

This experience highlights ongoing transparency problems with subscription management on the platform, as seen in other reviews. I hope TeachMe.To improves this for future users.

FRAUDS! I would leave zero stars if allowed. "Hannah" called me when I messaged them for info and signed me up for a "free" lesson. All the messages are in the app and NEVER communicated this was a recurring monthly cost. Apparently they sent me a "text" outside of the app that informed me of a membership. I can't find this text. Absurd. So I've been getting charged monthly and NO ONE has reached out about trying to schedule lessons. The app is terrible and doesn't show you how many lessons you have paid for. Never been treated this poorly.

The support team was very helpful in helping to find the best and closest coach! Very grateful and thankful for their help and understanding!

Found a great coach! Booking was easy! Team was very helpful and answered all my questions.

Luv TMT Support Team! 💪

Our instructor was great! However, the company insisted I signed up for a subscription and charged my card again. I contacted them and they are unable to provide any documentation of a subscription. (We are in this area for a few weeks only. Would not have signed up for a subscription) We paid for and got 3 lessons. They are refusing to refund the unauthorized payment. I am going through my credit card company and will be filing a report with the Better Business Bureau. Beware!

Thank you! Hannah was very helpful and fixed all the issues

The app is constantly getting updated with new features that benefits both students and the coaches !

The platform is easy to use, i.e. booking the place abd also seeing when the coach is available with the time options. The only minor issue I have is after the session is over and it will ask you to rate it, it is not very clear if it got through or not because you can't see it.

I am extremely disappointed with my experience using teacher.to for booking lessons. The app has proven to be very misleading, and their customer service has been lacking.

Over a year ago, I sent an email requesting to cancel my subscription. Despite not receiving any acknowledgment or confirmation of my cancellation, I have been charged for 10 months of lessons that I never used or intended to use. This has resulted in over $4000 in charges, which is completely unacceptable.

I attempted to reach out for a resolution, but they have refused to consider any partial refund for the unused lessons. Their lack of communication and support has left me feeling frustrated and taken advantage of.

This company is a SCAM!!!! DO NOT PURCHASE ANYTHING FROM THEM AND STAY FAR AWAY FROM THEM! I purchased ONE lesson and was charged for FOUR. They refuse to refund me and I am forced to take legal action against them. All I wanted was to gift one lesson, which has turned into the worst consumer experience I have ever had in my life. Their phone line is a scam, they never pick up and always has a busy signal. This whole company is a scam and fraudulent, they are not even accredited by the Better Business Bureau!