TeachMe.To Anmeldelser 947

Stellar communication and quick to respond to issues.

Teachme is helping users find the right coaches to learn any sport. They have an amazing support team

I booked a private pickleball lesson as a birthday gift, and the experience was incredibly frustrating. The coach and platform kept changing the date and time without notice or my consent. Communication was poor, and when I asked for a refund, they refused. What should’ve been a fun, thoughtful gift turned into a headache. I wouldn’t recommend TeachMe.To to anyone looking for reliability or professionalism. Jamie the pickleball coach did not care to accommodate me at all, even though I communicated to her it was a special occasion and gift to my bf. I’m so upset….

UPDATE: They only approved my refund after threatening to do a chargeback and filing a complaint with the BBB. They are trash disgrace of a company.

This is no knock on the trainer I was paired with, who has been great. My issue is with the TeachMeTo platform and its business practices.

After a string of lessons, I requested to freeze/pause my subscription due to work commitments and health issues. At the time of pausing, there was no clear indication that the subscription would be automatically reactivated without my consent, nor did I receive any advance communication or reminder that it would resume.

When the subscription was reactivated, not only was I completely unaware, but the rate had increased significantly — from $196.88 to $472.50 (a difference of roughly $275). My trainer was also unaware this would happen under TeachMeTo’s system.

I contacted support within 5 minutes of being charged (the charge was at 10:26 pm; I reached out at 10:31 pm). This was not an attempt to avoid payment, but a reaction to a charge I did not expect. Unfortunately, the support team was not helpful. I was told I have 12 months to use the credit, but due to an injury that likely requires surgery, I won’t be able to use the lessons within that period — and I don’t have anyone to “share” them with. This means I’m out a significant amount of money, and my trainer won’t be paid either. The funds simply sit in the TeachMeTo system.

To be so rigid with policy despite me flagging the issue almost immediately is incredibly disappointing — especially since I was just five minutes past an unclear six-month deadline. It would be entirely reasonable for TeachMeTo to improve its notification system to alert customers before subscriptions are resumed or freezes are about to expire.

This has been a frustrating and costly experience, and I hope this feedback prompts TeachMeTo to revisit its policies and communication practices.

Really shady company. They sign you up to lessons that keep going until you stop them. No notice they charged your card again. The app is horrible intentionally to get more money. Near impossible to find how many lessons you took and have left. Ask them and they avoid telling you. Pro can’t tell you either as they seem willfully dumb. Won’t even refund one of their unknown charges. There’s no phone number to talk to a person. The app people say talk to the hand - their policy allows NO REFUNDS. Ever. I’m disputing it. It’s a scam. Find your own pro.

Ordered a Golf Coach which does not show up and destroyed my entire birthday experience. I am fighting since one week for getting my money back. Teach.me Call center team not helpful with getting my money back - only messages playing for time

Do NOT use in NYC. They will match you to whoever you pick at first just to make you pay, only to cancel on them and suggest other random coaches all magically more expensive and less ideal conditions (too far, different level and class style, etc.). Absolutely wasted a month doing back and forth with them. I wouldn’t recommend this service to nobody in NYC.

Great service overall — fast and attentive. I booked a coach who wasn’t actually available, but they fixed it right away. I paid a bit more, but ended up booking my class smoothly.

Warning this is a scam. Did one lesson and then was told they had "no locations" when I live in Austin and can easily go myself to any golf course. They said they paused my subscription but it still says l'm going to be charged on a certain date.
Reddit and other websites have scam reviews. There's not an obvious way to cancel. And Reddit user said even when they “cancelled” teachme still charged. Don't waste your time or money

You can't write a review unless you click a star so this review has one more star than it should.

My son and I decided to take golf lessons together this past summer. We were very much looking to golfing together with friends and family. We signed up for four lessons. The instructor was good but did not have a home course so we had to move around to different courses to have our lessons.
We signed up for four lessons and unfortunately our instructor took ill and could not continue.
Now, four months later I find we not only were charged the full $315 for those three lessons but we were charged monthly for the next 4 months. We ended up paying $1575 for three golf lessons.
When I addressed this with TeachMeTo, they simply said reimbursements were not in their policy. They did stop the recurring charges after they billed me one more time after I explained the situation.
I am seeking legal help and you may see more from me across social media platforms. Please please be very wary of sharing any credit card or bank info with this company. They are much more concerned with their profit margin than your golf or pickleball lesson.

I recently started taking pickleball lessons with a coach through TeachMe.To, and it’s been a fantastic experience from start to finish. Scheduling was super easy using the TeachMe.To app; it guided me through everything clearly and let me find times that fit my schedule.

My coach (Josue) was knowledgeable, patient, and encouraging. The lessons have been fun and productive. The platform handles everything, from booking to payments, so I can focus entirely on learning.

I would highly recommend TeachMe.To to anyone looking to get better at pickleball or try it out for the first time!

I’m listed as a golf coach in Orange County, California, and have been with the TeachMe.to app for nearly a year now. I can say, without a doubt that they are committed to give excellent service. Additionally, their communication is great. If you’re looking for a coach in Pickleball, tennis, golf, surfing, etc.., TeachMe.to is a fantastic app to use!

Does EXACTLY what it claims - provided a way to see a whole lot of coaches and reviews. Picked one and everything is done right there through the app: scheduling. communications, and payment.
It certainly couldn't be easier

Important to understand that the free lesson comes with an automatic renewal for four lessons. Even though there is transparency regarding this and the ability to cancel before committing to the lessons, there actually is no way to cancel in advance of paying for the four lessons. Then there is a policy for no refunds following the payment for the additional lessons.

Terrible experience. My son only gets two tennis lessons and apparently this implies a monthly subscription and for months they have charged me $210. They never told me it was a subscription.After many many calls and texts I was able to speak with a representative (she was very friendly), I have canceled the subscription but they tell me that they cannot refund my money.

They continued to charge me very expensive lessons without making it clear that it was a monthly charge, not as my lessons ran out. When I asked for a cancellation and refund they refused. Very unethical. Would not recommend.

This app is a scam and the business practice of renewing subscription charges seems to be intentionally very sketchy. They advertised a driving range which was not actually available, and I only discovered this AFTER I signed up. Despite this, they charged me again less than a month from the initial purchase for my next set of lessons, even though I had several remaining credits left (on account of having to drive across the city to a different location than the one I signed up for). When I asked them for a refund and pause until I could get through my initial lessons, they could not have cared less. I am disputing the charge with my bank. Whatever you do, do not sign up with this application or company.

I received golf lessons from my wife for Fathers in in June. Tried to set up my first lesson for the following week, they couldn't reach the coach in my area. They found another coach and set up a lesson. They charged me another subscription fee when I contacted support (which is the only way to connect with them). She stated it was an error and refunded me. After my second lesson which was cut short due to the coach schedule (they charged me another subscription fee). There is no way to see on the app or website about your subscription or cancel them, calling can't get a hold of them, only messages thru the app. Of course now they state they can't refund and I have a year to use the lessons but none of the coaches have the time. One of the worst experiences. Was suppose to be a gift which was prepaid and ended up costing triple and only one lesson was had. Very poor management of time and communication.

Teachme.to is a great concept and they employ good coaches. However, the company will try and scam you out of money. I had a coach who quit because he was having problems with the company paying him. I had already accumulated 7 lessons because I did not have a coach. They sent me a list of coaches which charged twice the rate and added 4 more lessons when I asked them not to. This is a classic bait and switch. When I asked them to return the money on the same day as the charge they refused. I was willing to use my 7 lessons already purchased. I have no coach so they are literally stealing. Needless to say I am filing a dispute with my credit card and reporting to the better business bureau. Scammers! Be wary of this company!

Terrible. The only part of the app that works is auto billing establishments. Connecting with the coach, either me with him or he with me, was impossible.
The app establish appointments on my calendar for December 1969. WTF!
AI interface has everything wrong about the skill I was hoping to develop.
One star because the auto billing works, which I didn’t need because I cancelled my subscription immediately.