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TDot Performance Anmeldelser 806

TrustScore 4 av 5

3,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Fluid, easy to navigate website. Multiple websites scoured to locate a wind deflector for my 'classic' 2001 Honda Accord EX 3.0L V6 TDot Performance for the WIN! and was the best price I had come ac... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

I was sent the incorrect front rotors as a part of my brake kit. The retailer is accepting zero responsibility and referring me to the manufacturer. The retailer should be handling that part and h... Vis mer

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Vurdert til 5 av 5 stjerner

recently purchased this brake kit for $1346.30, and overall I’m very impressed with the quality and performance. The components feel solid and well-made, and everything works exactly as it sho... Vis mer

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Vurdert til 5 av 5 stjerner

Site is a bit difficult to navigate, having to put your vehicle info in more than once, but perhaps that's just me. Also, I know exactly what I want, which helps. Regardless, the online support is 1st... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Bildeler

Skrevet av virksomheten

TDot Performance is one of Canada's leading automotive aftermarket retailers and proud to be Canadian. With over 1 million products from over 250 of the world's top aftermarket brands, we have everything you need for your vehicle, including performance parts, exterior accessories, interior accessories, wheels & tires and more.


Kontaktopplysninger

3,9

Bra

TrustScore 4 av 5

806 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 86 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Impressive Ethics

I was very impressed by the company's ethics: I ordered an Evo clamp from the website and instead of just blindly shipping it to me, the company took thorough care to explain that the clamp on its own does not equal a roof rack. Although I ended up not ordering the whole package as the total cost exceeded my budget, I would highly recommend this company to anyone as you will be taken seriously and before the shipment is made, the company will ensure you understand everything about the product you are getting.

2. april 2026
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Svar fra TDot Performance

Hi Sonya,

We are happy to hear that you appreciate how we handle the issue on your order. We look forward to your future order. If you need further assistance, please don't hesitate to contact us.

Regards,
Patrick

Vurdert til 5 av 5 stjerner

TDot performance, would definitely recommend

Very helpful every step of the way, great customer service

2. april 2026
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Svar fra TDot Performance

Hi,

Thank you for your feedback. We're delighted to hear you had such a wonderful experience with us. We look forward to your future order.

Regards,
Patrick

Vurdert til 5 av 5 stjerner

Canadian online vehicle parts store

-great price compared to competitors.
-free shipping on my product.
-having products for 16+year old trucks is a plus.
-easy website to navigate and make a purchase.

2. april 2026
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Svar fra TDot Performance

Hello PK,

We appreciate your valuable feedback. We will continue to deliver excellence. We look forward to serving you again.

Regards,
Patrick

Vurdert til 1 av 5 stjerner

Lack of or poor communication

Was sent a promo code and did not work. Other than that it’s good. They resolved the issue right away. Highly recommend.

UPDATE….

After about 3 weeks of me placing my order, I did not receive any update on shipping. So I had to take matters into reaching out to them for an update to only find out it will be back ordered for a month and a half and maybe longer. The fact that the lack of or poor communication is terrible. If I hadn’t reached out I’d still be here with no answer. Will not do business with them again.

30. mars 2026
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Svar fra TDot Performance

Hi JL,

Thank you for your feedback. We sincerely apologize for the inconvenience you experienced when attempting to apply the discount to your order. Please rest assured that we are looking into this matter and will take the necessary steps to improve our system to prevent similar issues in the future. In the meantime, I would greatly appreciate the opportunity to assist you personally. Please feel free to reach out to me directly at patrickhamilton@tdotperformance.ca, and I will be happy to work with you to resolve your concern as quickly as possible. Thank you for your understanding, and I look forward to assisting you.


Regards,
Patrick

Vurdert til 5 av 5 stjerner

EXCELLENT CUSTOMER SERVICE

The experience was excellent. Customer service identified that the product I had chosen was not compatible and provided clear, concise communication with compatible product recommendations.
10/10

2. april 2026
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Svar fra TDot Performance

Hi Maxwell,

We are happy to hear that you appreciate how we handle your order. Your review inspires us to continue delivering excellence. Looking forward to your upcoming purchase.

Regards,
Patrick

Vurdert til 5 av 5 stjerner
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Svar fra TDot Performance

Hello Tom,

Thank you for the review. Looking forward to doing business with you again.

Regards,
Patrick

Vurdert til 1 av 5 stjerner

Buyer beware!!!

I ordered and paid for a part online. The next day I received an email saying they cannot get that part, so I ordered it elsewhere. A month later I got my credit card bill and they Tdot has charged me over $1286.00 for a part they don't even have! This company is a total scam, buyers beware!!!

4. mars 2026
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Svar fra TDot Performance

Hi Dave,

I am so sorry to hear that you had a bad experience with us.
I would like to get a better understanding of what happened and work with you to address your experience. Please email me at patrickhamilton@tdotperformance.ca so we can further discuss the issues you are facing.

Regards,
Patrick

Vurdert til 5 av 5 stjerner

Everything was perfect

Everything was perfect, good price and good service. I had some questions about the specs of my article and the costumer service was on point !

30. mars 2026
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Svar fra TDot Performance

Hi Guillaume,

Thank you for your comments. We sincerely apologize that you were unable to apply the discount to your order. We will look into this matter and take steps to improve our system. That said, I would appreciate the opportunity to work with you personally to address your concern. Please feel free to reach out to me at patrickhamilton@tdotperformance.ca, and we can work together to assist you promptly. Thank you for your understanding.


Regards,
Patrick

Vurdert til 5 av 5 stjerner

You pay for what you get

You pay for what you get, good parts good service. If you have a problem or a question about parts, you can actualy talk with somebody right away and it's free to call. Thanks!

31. mars 2026
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Svar fra TDot Performance

Hi,

We appreciate your comments. We are happy to know that you appreciate our service and customer service. Looking forward to doing more business with you.

Regards,
Patrick

Vurdert til 5 av 5 stjerner

Easy purchase!

30. mars 2026
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Svar fra TDot Performance

Hi Paul,

Appreciate your feedback. Looking forward to your next order.

Regards,
Patrick

Vurdert til 5 av 5 stjerner

It was very easy

It was very easy. I browsed the site, found the right parts I wanted and ordered them.

28. mars 2026
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Svar fra TDot Performance

Hi Brad,

Thank you for taking your time to give us your feedback. We look forward to serving you again.

Regards,
Patrick

Vurdert til 1 av 5 stjerner

Terrible service and agents who have no…

Terrible service and agents who have no idea what they are doing.!
1) 1 800 number takes about 15 minutes to answer.
2) Follow up on 2 week old order. Company said they sent tracking number. They didn't! Goods were charged to c.c. even though not shipped.
3) Got tracking # from agent. Tracking only repeated order. Nothing about delivery dates!
4) Tried to cancel but couldn't. Company confirmed goods were on the way. They weren't!
5) Will cancel through Visa as goods undelivered.
These are easy things to fix. Nobody paying attention to the simple stuff.

26. mars 2026
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Svar fra TDot Performance

Hi Paul,

I would like to take the time to truly apologize for the experience you've had with us and thank you for your feedback. We are constantly trying to improve our processes. If you can, please email me with your order number at patrickhamilton@tdotperformance.ca and we can work together with you in finding a solution that works for you.

Regards,
Patrick

Vurdert til 5 av 5 stjerner

easy

really great

25. mars 2026
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Svar fra TDot Performance

Hello, Thank you for the 5-star review! We truly appreciate your support and are glad to hear you had a great experience. If you ever need anything in the future, feel free to reach out.

Vurdert til 5 av 5 stjerner

2nd order through TDOT and they are awesome

This is my second time ordering from them first time was a set of taillights for my duramax and 2nd was headlights for my pontiac and they worked with me and helped with warranty issues nothing but great things from Tdot !!

24. mars 2026
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Svar fra TDot Performance

Hi Anthony, Thank you for your continued support! We're really glad to hear both your orders worked out well and that our team could assist with the warranty process. We truly appreciate your trust and look forward on your future order.

Vurdert til 5 av 5 stjerner

There was a delay in the shipping

There was a delay in the shipping process, but the company reached out offering other solutions which was appreciated

24. mars 2026
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Svar fra TDot Performance

Hi Bry, Thank you for updating your review and for your understanding. We truly appreciate your patience during the delay and are glad we were able to assist by offering alternative solutions. If you ever need anything in the future, we’re always here to help!

Vurdert til 5 av 5 stjerner

Best customer service!

Have been using TDOT Performance for years now. Customer service is spot on . Any questions i have i always receive a response same day . Customer for life!!

22. mars 2026
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Svar fra TDot Performance

Hi Douglas, Thank you for being a loyal customer! We truly appreciate your support over the years. We're glad to hear our customer service has been helpful, and we look forward to assisting you again on your future purchases!

Vurdert til 5 av 5 stjerner

I've bought a few things over the years…

I've bought a few things over the years here...always a positive experience.

21. mars 2026
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Svar fra TDot Performance

Hi Bruce, Thank you for your continued support! We’re glad to hear you’ve had positive experiences with us over the years. We truly appreciate your trust and look forward to helping you again on your next purchase!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv