TD Anmeldelser 

In my opinion, TD is the best bank in whole Toronto I’ve been a long customer there and never get any issues them. Some of my friends I was other banks always complain about their bank problem which I’ve never have seen that disaster in TD.

I was with TD for 30 years. I had my first mortgage with them in 1989. At first I had an account that had no transaction fees, then they required a minimum balance, then they increased the minimum balance, then they tried to tell me my account would be moved to a new account were there were banking fees applied because they were going to discontinue their transaction fee for free account. Years later I had pre approved for a new mortgage because I was refinancing my house because my ex-wife embezzled half of my assets, and once it was time to get is started they would not honor their pre-approval and I had to scramble to find a mortgage. I used a mortgage broker, found a mortgage, closed my TD account, never to deal with them again. My business partner deals with TD and when she tried to start a simple business account for us we had nothing but incompetence getting it activated. We had 4-5 appointments which still has not come to fruition. It has been very frustrating to deal with them. I had to tell them my address at least three times in person and over the phone, before it was actually recorded in their records. Not happy. Recommend not using this bank. Find something better. Terrible, incompetent customer service.

I have always had a good experience. The staff is always really friendly.

TD Bank has horrific customer service and even Highest Management is indifferent to their clients appeals. They neglect and ignore senior citizen and bilk them. Instead of resolving an issue they create problems.

TD bank MISREPRESENTS its services on the web. They say an international wire transfer takes 24-48 hours. FALSE. My husband and I believed the MISREPRESENTATION and opened an account there. We have been deceit. Three weeks after the recipient bank has not receive ANY COMMUNICATION. This is at TD bank in Clarendon, Virginia. We are seniors inquiring everyday WHERE IS OUR MONEY. They now say it is in Wells Fargo. They are making money with our money. BE AWARE.

I went to deposit $1,000 in cash to my wife's account today in Flemington NJ and was told that if I am not on the account I cannot deposit cash into my wife's account BUT they can take a check from me for deposit. GO FIGURE!!. I went through that process with them before and they did not clear the check for days even though it was drawn from another local bank.
I complained but they said that is the policy that was put into effect in March. My wife is away in another country and needed the money today. The manager was professional but unfortunately her hands were tied because of this new policy. Needless to say I was very upset and disappointed and I expressed that displeasure. Hopefully, they cancel that policy or put limits on it so other customers do not face the same situation. It was $1,000 not $10,000.

Dealing with the Vero Beach. Fl US1 branch after the death of my spouse of 51 years has been awful. There is no kindness, no empathy or no helping involved. One person tells you the account you have is set up for deposit for our trust and then you come back with the check and after 5 minutes of two of them fumbling through drawers looking for what I have no idea they can do nothing. The one lady was very rude and unsympathetic. Was I rude back yes I was! I will be moving all my funds even though I have been with them since they were Riverside Bank.

I submitted a mortgage loan application with Patrick Nicholson at TB bank, and it was the worse interaction in my life. He showed apathy and disdain because I have a car note and denied my application because I was 30 days overdue in 2023 with my car note. I have made consistent payments after and before.

I went through some transition with work and started my own company, but like I said he displayed such disdain. My company is thriving I am paying off my debt and I will never do business with TB bank personal or for business.

I will tell you all to use caution or go to another mortgage lender. He sucks. I will keep you all posted with me buying my first house.

Karma

I had money deposited in and wanted to transfer to another bank account. I went through the process which took 3 days of verification where they deposited a couple of cents in and i had to verify the amounts. After this connected and confirmed was connected, they froze my account. When i called service they said they would unblock it within 2 hours and call me. They did try to call when i was in the shower and i called back 3x's. I finally got a hold of someone and they said i had to go down to the bank with proof the other account was mine. Taking steps to close this inconvenient account

Something is wrong with their app and with their log in pages.
This evening I have made countless attempts to log in using the app and the webpage. In both I was able to get to new password. Then that page disappears. When I refresh the page I have to start again at the initial page. There I put in my user name and new password but the webpage informs me that my data is not recognized. It is very frustrating to have to attempt to log in ,receive the code. put the code in, come up with new strong password, and be denied access on the final login page. After going through this more than four times I give up. I needed to check the date of a $400 transfer I made to Chase bank that has not shown up yet in my account. I made that transfer July 15. It appeared to be a same day transfers.
Also TD has cancelled my debit card due to fraudulent activities. I went to a local branch to request a new card because expedited to me at my expense I was told they could not expedite it. I normally transfer funds from my account in NYC to TD because TD has offices in Charlotte, NC. My going to a TD office in person did not help get the card any sooner. TD should learn from Chase and from Citizens banks that it makes good business sense to expedite cards at the clients' expense when they do request. I had high hopes. But then. "hope springs eternal!"
the

they screw me over big time. once my c d mature i will never use them again

I financed a rowing machine from Nordictrack, and they used TD Bank to do so. I paid this loan off in the first month of ownership. This Bank opened a charge account in my name with a $5000 dollar credit limit, that I had no knowledge of or want. This was never discussed with me, I don't want it, and I only found out from looking at my credit report that I even had this account. I never received any information about this account or knew anything about it. I have complained to the BBB to get this removed from my credit report as it is negativly impacting my score to have this account. Absolutely ridiculous and completely illegal.

I was making deposit for a friend at one of the tube-serviced lanes and couldn't understand the teller due to her accent. I ended up going inside and talking to Maggie, an indian lady, and was told the accent COULD'NT have been the problem. But it could have been the sound system. No apology was offered for either the accent or the system. This was at Haywood Road. location!!!!!!

Extremely incompetent not very trustworthy in my experience went went to a branch to get information on their credit cards fill out some paperwork so they can check my credit rating next thing I knew A TD credit card came in the mail being that The card already I try to link it with direct payment with my other bank they gave me a form to fill out which I had to include a voided check I filled out the form mailed it to the address on the form with a return receipt I did not receive confirmation that they received it so I went to the bank and inquired they told me to wait a little bit longer The letter came back stating that it was the wrong address no known address I took the paperwork back to the bank they told me that they gave me an old form to fill out a new form which I did with The same voided check My return receipt came back stating that they received the form I was still waiting to see when it was linked to my other bank no one had any information many phone calls later threw the bank itself and with myself they stated they can't find the paperwork so my voided check is out there somewhere but they don't know where I had to go to my bank and put a stop on that voided check when I went to TD Bank they asked me if I wanted to do online banking I told him no I don't even want this card Tell me how much I owe you the full balance I want to pay it off and never use that card again and reminded them that they owed me $200 according to their contract that I met the requirements for the $200 unbelievable how incompetent this bank is if you are considering doing business with TD Bank I suggest you read the reviews on this bank which I should have did before even entering the doors of this bank

TD Bank credit card... this company has created new ways to take advantage of there customers. with all the credit cards available on the market, this card is at the top of the list of cards to avoid!

I deposited a check on May 12, 2025. It will now take six days for that check to clear. The check amount is $500. I intend to leave that bank effective immediately. America’s most convenient bank Bull crap.

I changed my number a week ago. I updated my number online. Fast forward I could not access my bank account because the number is still linked to one from 2023. I called the 800 number and no one was able to verify it was me. My name is usually for males, but I've been given this name since in another language it's feminine. I was told to call the branch I went to (on the East Coast since the West Coast does not have TD Bank.) I called the bank and no one answered the phone. I had to continuously call that specific bank until finally someone picked up. I told them they never updated my number and it's looking like I have to buy a plane ticket to prove my identity to them. They said they would have a manager call me no later than Tuesday (yesterday). So basically they think I am trying to commit fraud because of my name. I will have to buy a $400+ plane ticket to show up in person and prove that I am who I say I am. Just don't bother with TD because when I get there I'm pulling all my money and closing the account immediately.

This is absolutely the worst bank you could ever put your money in.

I experienced fraud in my account. A hacker took over an account I had at Robin Hood securities.
I hadn’t used it since 2021.
They kept taking money from TD Bank.
I have so much evidence of fraud, but they used something called Stripe which reviewed the hackers transactions and they concluded they were mine!
That is not a fraud search!
They never reviewed any of my evidence that these trades could not possibly have been done by me.
I am a disabled senior, and I do not know how to trade cryptos or do any of the stuff that this hacker did to my account.
He disabled my security questions and changed my account from a cash account to a margin account.
In a short span of time, he did dozens and dozens of trades when the only time I ever use this account was in 2021 to buy a handful of stocks.

This is not my trading pattern in anyway, so I don’t know who these stripe idiots are, but they couldn’t find fraud if they were stepping in it.

Karen Adelaar

The worst ever experience to do an international wire transfer, customer service help and guidance are none existent.
Communication and follow up none.

I would be looking for another bank in Canada.

The worst bank, we had a very bad experience with the bank. They close the account with no explanation or reason and then was a nightmare to recover the money.