Heather and the whole staff at Swoop were exceptional! She, in particular, has been SO patient and accommodating as we asked a million questions; she absolutely went above and beyond. THANK YOU... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
From start to finish, this was an exceptional trip. I tried many different organisers but when I met Marta at Swoop I knew I had found the one. And having reviewed all the Antarctica options with us,... Vis mer
Swoop helped us pick the perfect expedition on Aurora, and everything about the entire process was straightforward. Once on board the Greg Mortimer, every day was pure magic. We are fortunate to be... Vis mer
I had a great experience working with Swoop Antarctica while researching a potential trip. Although I haven’t booked yet, that decision was based on my own timing—not anything on their end. I wor... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Finding the right Antarctic cruise can be complicated. We make it easy for you. Our Polar Experts will navigate you through the wide choice to find your perfect trip. We don't charge a commission and there are no hidden fees. Just impartial, expert advice from the leading Polar cruise agent.
Kontaktopplysninger
Bristol, Storbritannia
- 1-855-369-8288
- advice@swoop-antarctica.com
- swoop-antarctica.com
4,6
Enestående
107 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Effective and prompt communications for fully preparation
Both the sales team and the guides were knowledgeable and effective communicators. They not only introduced the products thoroughly, but also customized our itinerary according to understanding our expectations and personal conditions. We are satisfied by choosing their service. Their website provides step-by-step instructions of each every aspect of the expenditure, and full of information about the experience and activities both onboard the ship and offboard.
7. mars 2024
Svar fra Swoop Antarctica
Thanks Abraham, we always make sure our customers have just the right experience for them
Excellent Service and expertise
Excellent Service and expertise. Very responsive to customers enquiries with immediate replies.
5. mars 2024
Svar fra Swoop Antarctica
That's great to hear, Fred. Carola really enjoyed helping you with your trip.
Swoop Antarctica did a great job…
Swoop Antarctica did a great job providing us with all of our options in terms of timing, tour companies and type of trip, in order to make the best decision about this very special trip. They provided support and updates along the way to ensure that we were fully prepared and hadn’t overlooked any details. I highly recommend enlisting their services because the options can be overwhelming.
7. februar 2024
Swoop arranged everything and it all…
Swoop arranged everything and it all went very smoothly. We didn’t have to worry about a thing! I loved all the phone calls to make sure we were ready
11. februar 2024
Svar fra Swoop Antarctica
Ian and Ben were pleased to help. We're so glad you had a fantastic trip.
SWOOP - good service before u pay
SWOOP is an agent. They are not operator nor cruise ship owner, however, their web site is informative They are very keen to reply your queries BEFORE u pay, heard nothing and unhelpful AFTER you have paid. They don’t reply emails or queries after paying.
SCOOP gave us wrong information in the zoom briefing as it gave us general information and not specific to the ship u go to.
Go visit FB Antarctica Travel Group for advice and latest information.
27. desember 2023
Anmeldelse skrevet uten oppfordring
Very nice support
Very nice support. They help you to decide which company is the best for you and offer the best possible price, I recommend checking the website to see all options you have for your Antarctica trip!
17. mars 2023
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.