Switcheroo Anmeldelser 

459
•
TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Called SWITCHERO as I read that SWITCHERO.co.uk has access to lowest energy prices which don‘t show on any other search engine companies offering online deals only. Firstly, the call was very quickly... Vis mer

Vurdert til 5 av 5 stjerner

I was contacted by Kai from Chadwell who has found me a contract with my present supplier, ee, with unlimited data, minutes and texts and for use in EU for £6 less than my current contract and for 2... Vis mer

Vurdert til 1 av 5 stjerner

Terrible experience. Company called Chadwell offered me an excellent mobile deal with Three only to tell me after I’d signed the contract that they couldn't actually do the deal at the price quoted.... Vis mer

Vurdert til 5 av 5 stjerner

Really impressed with this company. I was looking to move my broadband and made initial enquiry and was contacted exceptionally quickly by a staff member who was extremely knowledgeable and helpful an... Vis mer

Informasjon om virksomheten

  1. Prissammenligningsside

Skrevet av virksomheten

The smarter way to save on all of your home bills. No longer do you need to trawl the internet to find the very best energy, broadband and mobile deals, we have them all under one roof! Save hundreds per year by comparing our deals today.


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

459 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 86 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,0

Alle anmeldelser

(459)

89 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Attitude!?

When i filled in my details, looking for a new mobile network, i expected something like comparethemarket, where i'd get a list of things to chose from. Instead i got calls at work, once i picked up and asked them not to call at work times, i am stressed out as it is. They kept calling me at work time. I finally picked up today after work, and asked the person to remove my details, i'd like to step back, because i can't make an informed decision on the phone after somebody read out a bunch of numbers to me. He told me to check trustpilot. I said it's not a trust issue, it's just that i also wouldn't buy internet from a cold caller on my doorstep, because i am not currently checking and comparing them with anybody else. I asked again to remove my details and to not call me again, i would like to step back from their services. The guy gave me such ATTITUDE, then slammed the phone on me without saying bye or anything.

10. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til Switcheroo

Svar fra Switcheroo

Hi,

Thank you for taking the time to share your experience. We’re sorry to hear that the calls caused you additional stress, particularly after you had asked not to be contacted during working hours.

We completely understand that choosing a new mobile provider is a decision you may want to make in your own time, with the opportunity to compare the available options. We’re also disappointed to hear about the way your final call was handled, as this is not the level of service we expect from our representatives.

We take your feedback seriously and would like to look into what happened. Please contact us with your details so we can investigate the calls and ensure your request regarding further contact is properly addressed.

Thank you again for bringing this to our attention.

Kind regards,
The Switcheroo Team

Vurdert til 3 av 5 stjerner

The ease of using the Switcheroo…offers were not reflective of available options

The ease of using the Switcheroo application was great, it was straight forward and easy to follow.
The responses were quick and appeared thorough.
When I choose the most cost effective option which was based on the daily charge for both gas and electricity I was taken through the switch over process by the FUSE provider, I set up my new direct debit and then when I was asked to select the tariff I wanted, the one advertised on your site a was not available and the cheapest option was more expensive than what was my current supplier.

7. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Scam website

Scam website, beware! Made unsolicited calls. Never give them your phone number. I have never authorised you to call me, I just wanted a quote. Send an email if you wish but don't call people and waste their time.

10. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til Switcheroo

Svar fra Switcheroo

Hi,

Thank you for your feedback. We’re sorry to hear about your experience and understand how frustrating unwanted calls can be.

Switcheroo is a legitimate comparison service, and we take concerns about unwanted contact seriously. If you believe the calls came from us, please contact our team with your details so we can investigate, confirm the source of the calls, and ensure your contact preferences are updated.

We appreciate you bringing this to our attention.

Kind regards,
The Switcheroo Team

Vurdert til 5 av 5 stjerner

Thank you BEN

I'm 75 and not good at technology, especially mobile phones, but one phone call to Switcheroo saved me half of what I was paying for my sim only deal .However it took the huge patience of one of your staff, Ben .He talked me through, step by step, it took ages but he was so professional and understanding. Thanks Ben, you are an asset to your company, well done mate👍

27. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Trying to leave sky was an absolute…

Trying to leave sky was an absolute nightmare 1.30hours minutes of listening to what they can do for me put the phone down then I was told about switcheroo a guy called Aaron miles talked me through what I had to do and in 3 days I’d left sky with no problem
Once again thank you
AARON MILES

5. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

So far, so disappointed

Chadwell Telecomms - So far - a disappointing experience. Trying to upload the ESim and contacting the company about problems experienced were NOT handled well. Customer service phone just rang out and when my email pleading for help was answered, I was told I should have used the support email address. Would have been helpful if I'd been given this! Sadly as with so many companies - the sales process was great, but once you've agreed and signed up, things fall apart!

26. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

was under the impression this is a…

was under the impression this is a price comparison site but actually they take all of your details then dont show any prices and expect a call instead. These are very underhand tactics and Ill no doubt get spammed with lots of unwanted junk mails and calls

25. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til Switcheroo

Svar fra Switcheroo

Hi,

Thank you for sharing your feedback. We’re sorry that the process wasn’t what you expected and that this left you feeling frustrated.

Our service works differently from some traditional comparison websites, as in certain cases a member of our team may contact customers to discuss available options and help find a suitable deal.

We take your concerns regarding unwanted communications and the use of personal information seriously. If you no longer wish to be contacted, please get in touch with us so we can ensure your contact preferences are updated accordingly.

We appreciate your feedback and will take it on board as we continue to improve the customer experience.

Kind regards,
The Switcheroo Team

Vurdert til 5 av 5 stjerner

It’s gone well

It’s gone well. Today I am now with a different provider and it went through without a hitch. The person who called me was very helpful and I didn’t have to do much and what I did, all steps were carefully explained

20. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Changed phone contract, great deal

After initial contact the whole procedure has been easy and without issue, been with previous supplier 30+ years and change over so easy I can’t understand why I haven’t done it before, if your thinking of changing suppliers after my experience I would say just do it, it’s so easy!!

20. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Put my details on their page and got an…

Put my details on their page and got an almost immediate reply to tell me that someone would phone me within a short space of time. Turned out I got a better deal than through my present suppliers , so all in all a good timely service. One observation, I don’t know if they are informed by the new supplier as to what deal I’ve taken and for how long ? Will they contact me again after my new deal is coming to an end ?

14. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Switcheroo failed us.

I sent you an email about this yesterday.
On Tuesday 18/08 we were contacted by you.
Amir was friendly and helpful and my wife and I agreed to switch to 3 mobile.
We gave Amir our PAC numbers and to told us we’d receive new SIMs in 48 hours.
The SIMs have not arrived and we have had no contact at all from 3 or Switcheroo.
WHAT IS GOING ON?

18. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til Switcheroo

Svar fra Switcheroo

Hi Mike,

I’m sorry to hear about the experience you’ve had following your switch.

Just to clarify the process, Switcheroo helps customers compare and select a new provider. Once an order is completed, the details are passed to the chosen provider who are responsible for setting up the contract, dispatching the SIM cards and providing the mobile service.

We completely understand that from your perspective this is all part of the same switching experience, though.

I’ve reached out directly and would really appreciate the opportunity to help get this resolved.

Thanks,
James
Switcheroo

Vurdert til 1 av 5 stjerner

Had a rep come to my elderly mothers…

Had a rep come to my elderly mothers door. He lied about some central database and seeing that people had been paying too much money in the building we live in because of a generator installation.

Called her energy provider and the building management after the call to hear that this was complete rubbish.

Very shady tactics to use targeting elderly people. Do not interact if they come to your door.

21. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til Switcheroo

Svar fra Switcheroo

Hi Chris,

Thank you for bringing this to our attention. We take any concerns about the conduct of representatives in the field seriously, particularly where a potentially vulnerable customer is involved.

What you’ve described does not reflect Switcheroo’s approved sales process or the standards expected from anyone representing the business.

We’ve contacted you directly to discuss the circumstances in more detail, and the matter has been escalated internally for investigation and appropriate action.

We can also confirm that your mother’s address has been removed from any future sales activity.

Thank you again for raising this with us.

Best regards,
Switcheroo Support

Vurdert til 1 av 5 stjerner

Absolute rubbish

Absolute rubbish. Completely misleading process. The site collects all your details, makes you answer a long list of questions and... Shows nothing. Well, not nothing, but "Your energy deal is ready! Expect a call from... A switching expert".

Thanks, but no thanks. "A switching expert" :D No need for your spam or a sales call. Luckily, I used someone else’s number to avoid the call; apologies to whoever ended up dealing with these.

Just avoid the site, plenty of others actually provide instant online quotes without wasting your time.

12. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til Switcheroo

Svar fra Switcheroo

Hi Zsolt,

Sorry to hear the journey wasn’t what you were expecting.

Switcheroo offers different ways to compare energy deals, including a fully online comparison journey and a telephone-assisted service with one of our switching experts. The journey you completed was for the latter, which is why you were asked for your details and advised that a switching expert would be in touch.

For customers who prefer to compare independently, our online journey allows you to view available tariffs, prices and standing charges on screen and choose the option that suits you.

We’ve also contacted you directly to explain the difference and hopefully point you towards the service you were originally looking for.

Best regards,
James
Switcheroo

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv