Switch-It Anmeldelser 

Very nice conversation and willing to help get the best deal suited to me aswell as very informative

Moving into a new London apartment and got a call from Rent4Sure? Switch-it? Homebox? Home Telecom? Ryan told me he was calling from Rent4Sure, but I get emails from the other mentioned companies instead. This is called lying. He asked to get me started on an energy supplier and internet, which is all great, but I wanted to think about it first and asked him to send me his suggestions and pricing comparisons. No, he pressured me into making a decision then and there because he can only give confirmed pricing offers over the phone. That's not what I wanted, and you can most certainly give me a range over email. What's more annoying is that there was so much noise in the background, it was so difficult to hear him. He suggested Rebel Energy as providing the best deal, except when I looked them up myself, it had the worst reviews, especially on customer service. That's really strange coming from someone who insisted I sign up with Home Telecom instead of Virgin Media, claiming that Virgin Media had comparably terrible customer service. I believed him and provided my debit details...when I really should have hung up immediately. I will be cancelling all orders.
Interestingly, when I email Switch-it support, support[at]switch-it.co.uk, I got a notification saying the email address does not exist. Their order confirmation email also claims they provide live chat support, but that is not found/accessible on their website.
Everything could very well be fine, but the whole experience was just too strange for me to trust them...it feels like a scam.

Daniel Williams the agent who called was very polite and patient. He answered my questions and didn’t mind going back through some details. Overall it was a pleasant call and some great assistance in getting ready for the new property

I really want to warn people off this company. I've had no satisfactory information from them about my switch. As a result I have the original energy supplier of the property continuing to act as if they supply the energy.

Unresponsive customer service - actually not even an automated response acknowledging my questions.

Very, very poor.

Really friendly advisor.
Everything was sorted quickly

Jay was extremely helpful and friendly in help me setting up my energy. I really appreciate it.

this process was very stress free due to Jay Brown being clear when explaining different energy packages and prices. He found me the best one that suits my funds and needs. Thank you for your help and services Jay Brown.

Submitted switch over a month ago and yet to hear anything. Extremely worried we will be hit with a huge bill in our new place.
Tried looking for email or phone number and have failed, emails have bounced back. Very dodgy!!

Probably saved me a day of searching for the best deals. Literally took under a minute to get a great deal on my gas and electric. Thank you!

Offer comprehensive information and explanation of what to expect.
Its so nice speaking to Brain as he takes his time to explain in detail what one needs to know

Very poor customer service experience
They don't respond to calls or emails

Unable to contact switch it,selected electric company had no knowledge of our account so no electricity when we moved in to new property

Thank you for excellent service. You are definately worth a 5 star.

The caller Chloe was clear and helpful and explained everything very well. The experience overall was very reassuring.

Chloe was so professional, great telephone manner, a asset to your company