Ordered the product some time ago (although still in warranty), installed on admittedly heavy curtains (but way below their described weight threshold), the product simply didn't work, the device did... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I was approached by their representative named Jonathan who was extremely good. He not only listened to my needs patiently but also was really helpful. He had good in-depth knowledge of the industry a... Vis mer
Similar to some other people, we are having a very strange experience with them and it does feel like a scam. We went on their website and selected an energy supplier but a week later, no news from th... Vis mer
Daniel Williams the agent who called was very polite and patient. He answered my questions and didn’t mind going back through some details. Overall it was a pleasant call and some great assistance in... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
It's your choice!
Kontaktopplysninger
Ittria Ltd, Suite 4, Adam Ferguson House, Eskmills, EH21 7PB, Musselburough, Storbritannia
- andrew.gordon@ittria.co.uk
- switch-it.co.uk
3,3
Middels
195 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Product Doesn't work as advertised AND customer services completely apathetic
Ordered the product some time ago (although still in warranty), installed on admittedly heavy curtains (but way below their described weight threshold), the product simply didn't work, the device didn't appear to be strong enough to open and close the curtains, halfway was the most it managed. I did manage to get through to their customer services, who requested a video of the operation (or rather lack of it), I sent the video, then absolutely nothing, resent the video and request, tried to contact customer services where you either get into a loop with a bot or they are offline. it is clear that they are not going to respond, which is very disappointing. So I wanted to make people aware that a) the product does not work as advertised and b) customer support is shocking
29. juni 2026
Anmeldelse skrevet uten oppfordring
Switch-It made switching providers…
Switch-It made switching providers straightforward and efficient, with helpful representatives like Jonathan offering insightful advice and clear savings comparisons. While there were some inconsistencies with communication, the competitive pricing and overall ease of the process were impressive. Their online offer seemed almost too good to be true, but it was worth giving a try.
6. mars 2025
Anmeldelse skrevet uten oppfordring
I didn’t even apply
I didn’t even apply? Can you please sort this as worried payments will come out. I do not want to switch.
21. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Switch-It
Dear Mr Cornwall,
Please accept our apologies for the mistaken transfer. We will inform the supplier and look into the matter.
Kind regards,
The Switch It Team
poor service!
When i tried to contact supplier i was phoning a South African who knew nothing of my circumstances or the service i was sold!
19. juni 2024
Svar fra Switch-It
Dear David,
We're sorry to hear your experience hasn't been very good. From our records it shows that the change of supply was sent to the supplier after meter points were verified. We'll contact the supplier today and come back to you with any update on progress. In the meantime, feel free to contact us anytime at hello@switch-it.co.uk.
Kind regards,
The Switch It Team
Dear David,
We have now been in contact with the supplier and they have confirmed that you are live and that a welcome pack was sent out. If you've not received one please contact them again or we are happy to arrange for them to send one to you.
Kind regards,
The Switch It Team
Cancel this application I don’t won’t…
Cancel this application I don’t won’t or need your services stop this application now
19. juli 2024
Mă ajută să îmi cu viata
13. juli 2024
Not helpfull
8. juli 2024
I didn’t even apply for this with
30. juni 2024
No need okay
2. juni 2024
I didn’t want a account I was applying…
I didn’t want a account I was applying for a loan and it said I’ve got an account with switch
2. juni 2024
Gas price per kWh was way out to the true price
I saw your prices for Rebel 1 yr fixed. Went to their website, the prices were quite different. This put me off completely. Cant trust the comparing sites if they dont use accurate information. I mean.... you had gas per kwh at 0.06 p !!!!! nowhere near the price. I will be reporting this.. i screenshot the quote i received.. none of the prices were right... but the gas was way out.
27. mai 2024
PHOTO OF METER
I HAVE NEVER BEEN ASKED TO SUPPLY A PHOTO OF MY METER BEFORE .... JUST A METER READING
26. mai 2024
Padeda susidometi ir uzdirbti
27. mai 2024
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.