Ordered the product some time ago (although still in warranty), installed on admittedly heavy curtains (but way below their described weight threshold), the product simply didn't work, the device did... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I was approached by their representative named Jonathan who was extremely good. He not only listened to my needs patiently but also was really helpful. He had good in-depth knowledge of the industry a... Vis mer
Similar to some other people, we are having a very strange experience with them and it does feel like a scam. We went on their website and selected an energy supplier but a week later, no news from th... Vis mer
Daniel Williams the agent who called was very polite and patient. He answered my questions and didn’t mind going back through some details. Overall it was a pleasant call and some great assistance in... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
It's your choice!
Kontaktopplysninger
Ittria Ltd, Suite 4, Adam Ferguson House, Eskmills, EH21 7PB, Musselburough, Storbritannia
- andrew.gordon@ittria.co.uk
- switch-it.co.uk
3,3
Middels
195 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent Service
I was approached by their representative named Jonathan who was extremely good. He not only listened to my needs patiently but also was really helpful. He had good in-depth knowledge of the industry and also calculated how much I will save if I choose the provider he was asking me to by comparing both the providers’ prices.
3. januar 2024
Not a good or reassuring start so far
Not a good or reassuring start so far. First time buyer. Came across these guys offering Rebel Energy as the supplier. Looks to be a good deal, but when I tried to contacts switch-it about some questions I had (like when the direct debit will start etc) it says that the message is blocked "your message to switch-it.co.uk has been blocked. There appears to be no chat bot or contact telephone number on the website. This now looks like a scam. I demand someone from switch-it get in contact with me within the next 24hrs to discuss the matter or I will be speaking with the necessary authorities about how they are conducting their business as this is unacceptable.
18. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Switch-It
Dear Thomas - firstly apologies for the contact issues you've been having. We're looking into the cause of the message being blocked. In addition you should have received a confirmation email with contact details should you have any questions but perhaps that wasn't received. We should have both issues resolved within 2 days. In the meantime, please feel free to contact us at hello@switch-it.co.uk with any questions you might have.
since i filled the switch it form
since i filled the switch it form, this is the only comms i have received. i am unsure whether my connection is being take over or not, no emails, msgs or calls yet you asking to rate the experience, is a surprise.
thanks
8. desember 2023
Svar fra Switch-It
Dear Sadia - I can confirm that your switch was received on the 10th of December and that it is in progress. Your supplier should contact you to confirm but if you don't hear from them within 7 days please contact us at hello@switch-it.co.uk
I need to pay
9. desember 2023
Anmeldelse skrevet uten oppfordring
Really helpful service
9. desember 2023
Jonathan who spoke with me was very…
Jonathan who spoke with me was very articulate and clear when he explained to me the switch it to me. He was very helpful with everything I needed.
9. desember 2023
Iv picked this company coz the payment…is good
Iv picked this company coz the payment amonth is good 4 gaz an electricity
7. desember 2023
Brilliant service thank you
19. november 2023
Anmeldelse skrevet uten oppfordring
This company won’t reply to any of my…
This company won’t reply to any of my emails after weeks of waiting. They asked me to send photos of my meters, which I did, and now two weeks later I’ve received no reply! I’ve emailed back several times, including to the main “hello” email account but I get nothing back. I’ve fallen into some email blackhole!
This is so frustrating! Please someone at switch it contact me! My request number is 281231 -Andrew
14. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra Switch-It
Update from Switch-It: There was an issue matching Andrew’s meters, requiring additional photos, which unfortunately caused a delay. The switch was submitted to the supplier 14/11. Andrew was advised last week by email.
Please let us know if you require any further assistance.
Kind regards
Switch It
Dear Andrew,
Firstly apologies for the lack of contact. We are looking into why this has happened but more importantly we will get in touch in the morning to address your concern.
Kind regards,
Switch It
Really easy to use
10. november 2023
very helpful and easy to use the…
very helpful and easy to use the website to find the right supplier
9. november 2023
Very simple a and quick
Very simple a and quick, definitely recommend to other customers
9. november 2023
Simplicity of the process and having…
Simplicity of the process and having checked other comparison sites - this is the real deal.
9. november 2023
Great 👍......
8. november 2023
Thank you for support
3. november 2023
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.