Right from when they arranged pick up of my watch till delivery, they kept me properly updated and informed. Their professional aptitude is top drawer, with reasonable costing
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Delighted with Swissmade Service Centre. Such efficient and friendly Staff. My watch has been serviced and returned in brand new condition despite its vintage years. Love my watch and am so gratef... Vis mer
Excellent update information advising of every stage from acknowledging first contact to return delivery details. Provided quotation for repair work necessary and advised how long it would take. Provi... Vis mer
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Incredible service. They managed to fix my Rolex Datejust when numerous others couldn’t. Their repair from home process was faultless as was the team and communication. All done in 2 weeks and signifi... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
SwissMade is the UK’s leading watch servicing and repair specialist. We offer exceptional service with fast, fully certified and fully insured watch repairs by post or in person at our London, Hatton Garden workshop. SwissMade are an Official UK Service Centre for Baume & Mercier, Rolex, Cartier, TAG Heuer, Ebel, Omega, Tissot, Fortis, Balmain, Hamilton, Longines and many more luxury watch brands. All watch repairs are carried out with manufacturer supplied original parts with Swiss-level precision and care.
Kontaktopplysninger
21-22 Arundel House, 43 Kirby Street , EC1N 8TE, London, Storbritannia
- 02074058504
- info@swissmade.co.uk
- swissmade.co.uk
4,5
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Watch returned as Brand New
Delighted with Swissmade Service Centre.
Such efficient and friendly Staff.
My watch has been serviced and returned in brand new condition despite its vintage years.
Love my watch and am so grateful for their incredible high standards.
2. september 2025
Anmeldelse skrevet uten oppfordring
Great Company with friendly customer servuce
I have visited this lovely company with several of my ebel watches over the years and they could not be more helpful (particularly Elizabeth) The service is quick and I am confident that they will always do a good job. I have also recommended them to friends of mine who were also very satisfied with their service. I would have no hesitation in recommending them indeed.
21. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra SwissMade Watch Service Centre
Hi Jane,
Thank you so much for your kind review and for choosing SwissMade!
We really appreciate the business, feedback and referrals so thank you.
All the best
The SwissMade Team
Sorted out my watch after another company damaged it.
I have just collected my watch from Swissmade who have serviced my Baume & Mercier quartz watch. Even though I did not pay for the polish and cosmetic refersh (just a basic service and new crown) it has come back looking like new. I wasn't originally planning on using them but the company I first selected (see my other review!) damaged the case quite badly and I needed someone to quote to repair the damage. Swissmade took time to inspect the watch and quote for repair using B&M parts. I was really imprfessed with the care they put into my watch even though it was not certain they would get any busienss from me. The other compnay eventually repaired the damage at which point I got Swissmade to carry out the service, which I am very pleased with. The turnaround time was about 6 weeks (parts they needed were not in stock) and the service and new crown cost £415 which is not cheap but I feel is reasonable value. The watch was returned with a 12 month warranty. I will use them again.
Update: a year on and the watch is still keeping perfect time and has been 100% reliable.
23. oktober 2024
Anmeldelse skrevet uten oppfordring
1956 omega sea master
My 1956 omega sea master was expertly repaired and serviced by you . I was absolutely delighted with the workmanship and attention to detail .
26. mai 2023
Anmeldelse skrevet uten oppfordring
Svar fra SwissMade Watch Service Centre
Hi David,
Thanks so much for the kind review and it's been a pleasure to bring your vintage Omega Seamaster back to life!
A truly stunning timepiece and our expert watchmakers were delighted to have it in the workshop.
All the best
The SwissMade Team
Have I been scammed??
Had my watch for over 5 months, taken a payment to service it and now refuse to communicate with me.
I suspect a scam is occurring!!
5. januar 2022
Anmeldelse skrevet uten oppfordring
Very slow and no updates
They've had my watch since the 2nd June. Keep moving the goal posts - 4 weeks, 14 weeks. No updates unless you chase.
17. august 2021
Anmeldelse skrevet uten oppfordring
Svar fra SwissMade Watch Service Centre
Hi Crystal.
Thank you for your feedback and so sorry for your frustration.
As mentioned your watch required numerous parts to be repaired and sadly some had long lead times with the manufacturer. We notified you of this prior to proceeding with the repair.
We're glad you finally received your revived watch once all brand parts were delivered.
All the best
The SwissMade Team
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