Sweet Bee Organics has the most beautiful lineup of organic products. I am in love with the magnesium butter that calms the day away, and has appeared to reduce the swelling in my calves that typicall... Vis mer
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Wonderful products. I particularly like the magnesium foot cream, which works wonders in helping me sleep and leaves the skin on my feet feeling so much softer. All beautifully packaged too, its such... Vis mer
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I had an issue with the one of the products (deodorant consistency was too soft liquid like I believe due to the summer temperatures). At first I was disappointed, since it created a mess. However, I... Vis mer
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I use Sweet Bee Nighttime Magnesium nightly for relief from leg cramps. It really does help significantly. I recently received an order that leaked had some of the product. When I reached out to them... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
At Sweet Bee Organics we are passionate about creating natural Organic skincare and wellness products designed to support healthy skin and everyday wellbeing. We specialise in plant based, organic products that are free from harsh chemicals, synthetic fragrances and unnecessary additives. Offering gentle yet effective solutions suitable for all different body types. Our mission is to provide honest, transparent and sustainable products that customers can trust. Every product is carefully formulated using thoughtfully selected natural and organic ingredients With a strong focus on nourishment, balance and long term health. We believe wellness products should be simple, effective and kind to both the people and the planet. That is why we prioritise ethical sourcing, eco conscious packaging and responsible production practice across everything we create. At Sweet Bee organics customer care is at the heart of what we do. We are passionate about building trust. Listening to feedback and continuously improving our products and services to meet the needs of our community. We are proud to be a part of the growing movement towards clean beauty, sustainable skincare and conscious living.
Kontaktopplysninger
Storbritannia
- sweetbeeorganics.co.uk
4,3
Enestående
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Misleading Claim
I bought Sweet Sleep Magnesium Butter to help with restless legs and to get better sleep - benefits that they touted. I applied the product as instructed, and was overwhelmed by its odor. The scent was called "Soft Spring" and it smelled like rusty metal springs. The smell was strong and unpleasant, it was impossible to wash off, and I got less sleep. I contacted them immediately; they were very understanding and promised an immediate refund. The next day they informed me they didn't give refunds but they'd be happy to give me more product, or a gift card for more product. I've thrown this product away and am not interested in experimenting with more of their products. This policy seems to only serve the company, not consumers. A consistent response would also be appreciated.
25. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sweet Bee Organics
Dear Pamela,
Thank you for sharing your experience with us, we're very sorry to hear that the scent of your Sweet sleep Magnesium butter wasn't to your liking. While we have not encountered this feedback before we take your concerns seriously.
We've appreciated your patience as we worked with you to address the issue and our team is always here to help, we are very grateful for your feedback.
If we can help any further please do not hesitate to reach out.
Best wishes
Sweet Bee Organics.
Lovely small business. Will use them again.
I much prefer using smaller companies like this as you know that as a customer you're more than just a number to them, you're a person. The magnesium butter I purchased was delivered very quickly. It's lovely to use but unfortunately the smell was really not at all nice. So I'm not sure if I will continue to use it. I may have to buy the fragrance free instead.
23. mars 2026
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Svar fra Sweet Bee Organics
Dear Mrs Kimber, Thank you so much for sharing your lovely feedback here, it was so special to read and really means the world to us that your experience reflects the customer service we try to so hard to give our wonderful customers.
I am so sorry to hear your Sweet sleep didn't smell exactly how you would have hoped, please could you send us an email to - hello@sweetbeeorganics.com and would really love to have this resolved for you asap.
Warmest wishes
Jennifer
I did not sign up for a monthly order…
I did not sign up for a monthly order of your product and yet you sent me 2 magnesium butter jars. You charged me£53.00 which I didn’t agree to.
3 months later I am still waiting for the refund
What kind of business is this that you don’t refund my money, you have your product back
Disgusting..
1. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sweet Bee Organics
Hi Victoria, Thank you so much for leaving us this review so we can help. Upon checking your account I can see your previous communication with us where our associate did ask if you were able to send us your proof of return receipt as sadly we do not have an associated return for you showing as of yet.
I have personally sent you a separate email so we can hopefully have this resolved for you asap.
Please know we are not able to set subscriptions up for customers as a company, this does need to be authorised by the customer at the time of purchase, we do have two options a checkout - one to make a one time purchase and one to subscribe with an additional 10% discount.
We completely understand instances happen where a subscription is set up accidentally and we are always on hand to have this resolved for you, as I can see this subscription was cancelled for you on the December 26th for your reassurance and you should have received a cancellation email of this.
Warmest wishes
Jennifer
Products are excellent and the customer service is even better!
I bought both the sweet sleep cream and the wild yam cream. Both creams are very easy to use. I love the sweet sleep cream because it is a solid that turns into a smooth oil-like lotion and is so soothing to put on. One of the items was damaged during shipping, and the customer service could not have been better! Fast response and even faster remediation. I would buy from this company again and again!
18. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sweet Bee Organics
Hi Kathleen,
Thank you so much for leaving this lovely review, it is such a pleasure for us to read and we appreciate it so much. I am so happy to hear you are enjoying your products and that the service you received for your damaged item was fast and efficient.
We are thrilled to have you as part of our community.
Warmest wishes
Jennifer
I placed my order March 8th and it is…
I placed my order March 8th and it is now March 20th, nothing has shipped, only correspondence from company is in response to my emails. The products might be good but the customer service is awful.
20. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sweet Bee Organics
Hi C.Ahrens,
Thank you for leaving us this review and making us aware of your experience, firstly I am so very sorry to hear of the delay you have received with your order and that the communication was not as sufficient as you would hope.
Please be reassured this is never the experience we would wish for our valued customers and I would love the opportunity to look into this and make this right for you.
Please do send us an email so I can locate your details and hopefully help in making this a better experience for you - hello@sweetbeeorganics.com
Best wishes
Jennifer
Five stars for an amazing brand
Five stars for an amazing brand! I’ve tried several of their products and love them all, but the Sweet Sleep Magnesium Butter is the standout—it’s a game-changer for perimenopause concerns related to sleep! What really sets them apart is their incredible customer care. They handled a lost package issue with so much speed and grace, and their recent 'extra' note of appreciation (an unexpected gift!) was such a beautiful surprise. If you're looking for quality products and a company that actually cares about its people, look no further!
9. mars 2026
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Svar fra Sweet Bee Organics
Dear Naomi,
Thank you so much for your lovely review, We're so grateful to you for trying our products and that you've found a favourite in our Sweet sleep magnesium butter, it is certainly a firm favourite for us too.
Hearing that Sweet sleep has made such a difference for you means the world to us and is exactly why we do what we do. Thank you for your support and for trusting us as part of your routine.
Warmest wishes
Jennifer
Love their products!
Love their products! The magnesium butter has really helped with my perimenopausal symptoms. Excellent customer service as well. My item arrived late and they sent me an additional product with an apology. This is unheard of nowadays.
16. mars 2026
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Svar fra Sweet Bee Organics
Dear Alison,
We are so grateful to you for taking the time to share this lovely review. To hear how much your Sweet sleep has helped with your Perimenopausal symptoms is truly amazing.
We are so pleased to hear you loved your free gift too and apologise for the delay with your original order, thank you for trusting us and supporting us.
Warmest wishes
Jennifer
Wow I placed a first time order last…
Wow I placed a first time order last year 2025 which I did receive. Yesterday I received a package from Sweet Bee and my first thought was I know I didn't put this on auto. Well Sweet Bee sent me a free full size jar of Sweet Sleep Magnesium Butter just because I had to wait a little extra for my order. Now that is customer service and this is what our world needs. For sure I will place future orders with Sweet Bee. Great company!!
15. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sweet Bee Organics
Dear Denise,
This is so lovely to read and thank you so much for sharing your wonderful feedback with us. We are so happy we could make you smile with your free jar of Sweet sleep and truly appreciate your patience during the short delay we experienced.
Thank you so much for your support.
Warmest wishes
Jennifer
If you want help sleeping this is a God send..…
I had a hysterectomy 2 years ago and I have tried everything to help me sleep, nothing ever worked until I tried the magnesium butter on my feet just before bed. I can't recommend enough. It's a god send.
16. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sweet Bee Organics
Hi Jen,
Thank you so much for your lovely review and what a wonderful one it is, we are thrilled to see your sweet sleep has helped you have the restful sleep you so deserve.
Thank you so much for your support we are so grateful.
Warmest wishes
Jennifer
Such a helpful company
Such a helpful company, great communication, swift delivery and in beautifully presented packaging.
13. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sweet Bee Organics
Thank you so much for your wonderful kind words, we are so happy you had a great experience with us.
it means so much to hear that you were happy with the communication, delivery and packaging. We try to always ensure every order is made with love and care for our wonderful customers.
Thank you so much for your support and we hope to serve you again soon.
Warmest wishes
Jennifer
Items arrived promptly and well…
Items arrived promptly and well packaged and they have worked wonders. I’d been struggling with the switch to natural deodorant using other products but their pit detox (which I used for 7 consecutive days) was amazing as is their natural deodorant which I have now switched to.
4. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sweet Bee Organics
Hi Caroline,
Thank you so much for leaving us this wonderful feedback, we are thrilled to see your items arrived well packaged for you and that you have found great results.
It means so much to us to receive your feedback and to have you as part of our beautiful community.
Warmest wishes
Sweet Bee Organics
Read about the magnesium butter in Good…
Read about the magnesium butter in Good Housekeeping magazine and thought I would try it to help with my sleep. Website was confusing and designed specifically to hoodwink you into subscribing, but communication was efficient and product arrived quickly. Absolutely awful! Made my skin itch and burn and my already precarious sleep is worse! Had to get up at 1am and shower my feet to relieve the burning. Straight in the bin
2. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sweet Bee Organics
Hi Sara
Thank you for leaving us your feedback and thank you for giving us a try, I am sorry to see you weren't satisfied with your purchase and I hope I can help to make this a better experience for you.
On our website we have 2 options available for you, to make a "one time purchase" and to "subscribe" where you do receive an additional 10% discount, These can be selected for your preference at the time of purchase. We do understand at times mistakes happen where a customer may subscribe accidentally and we are always on hand to resolve this for you as best we can.
In terms of the skin reaction you experienced I am sorry to hear this, Tingling skin can be a sign the body's cellular magnesium levels are low. This tingling sensation is caused by the magnesium, which is a large molecule, being rapidly absorbed through the skin. The body is desperately trying to get that lovely magnesium in our systems!
Our Sweet Sleep is made with natural butters and oils to help ease this discomfort during application. If the tingling sensation is too uncomfortable for you, you could always try and use a smaller amount and work your way up in dosage. Or try a different area of the body such as the shoulders, lower back, tummy, thighs or more. Just be careful to avoid the face, any broken skin and any areas prone to dryness as magnesium is a salt that could sting or irritate.
I would also recommend trying our fragrance free version if you have our lavender variant as some people do find lavender can cause irritation if you have sensitive skin.
Please do send us an email as we would love to help - hello@sweetbeeorganics.com
Warmest wishes
Sweet Bee Organics
I love the magnesium butter
I love the magnesium butter…I sleep deeply when I use it and the smell and texture are gorgeous. The ingredients are high quality and each jar goes a long way. Their customer service is top notch, pleasant, helpful, quick and personal. Great company, wonderful products!
20. februar 2026
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Svar fra Sweet Bee Organics
Dear Chris,
Thank you so very much for leaving us this thoughtful and kind feedback, this means so much to us to know that we have been able to provide you with products you love and a service you can trust.
Your support means so much to us and we are thrilled to have you as part of our community.
Warmest wishes
Sweet Bee Organics
I do like the magnesium product loust customer service, unfulfilled order
I do like the magnesium product, but I have no idea if I like the other products as they seem to have completely lost my order ..although I can see it on my customer profile..They keep telling me it shipped but that was a different order, placed as a gift after I put in an order for myself. I cannot get a struggle answer form Customer Service so I habit call my credit card company.
20. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sweet Bee Organics
Hi Kathy,
Thank you for leaving us this review and in am so very sorry to hear of the delay with your order. I do hope this was all resolved for yourself and that you enjoyed your products once getting the chance to try them.
Please be reassured this is not our usual practice and we will do all we can to ensure any issues are resolved efficiently and to the best of our ability for you.
Thank you for trusting us, we really value you as a customer.
Warmest wishes
Sweet Bee Organics
Excellent customer service
Excellent customer service. Efficient and courteous. Had a query and someone got back to me straightaway. Products are brilliant too.
6. februar 2026
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Five⭐️ stars would recommend
This is an absolute lifesaver. Whenever I get the magnesium deficient twitches at night I put it on and I go straight to sleep. It is amazing.
5. februar 2026
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Really disappointed with this company
Really disappointed with this company. I have been using the magnesium butter for my children for a few months, not sure if it makes any difference but continued to use it and decided to buy the large jar. This is my third jar and it isn’t the same as the previous 2. The butter is gritty, crumbles off when you try to rub it in and has a puddle of oil on the top. I contacted sweet bee organics who advised me to remix it myself by warming it up and then stirring for 5 minutes and resetting in the fridge, I did this and it made no difference. They asked for photos of the product which I sent, and then they told me to try remixing it again!! Waste of money and time! I won’t be buying again.
26. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sweet Bee Organics
Dear Jesab,
Thank you for leaving us this review so we can help address this for you, firstly I am so sorry for any inconvenience caused.
Due to our Sweet sleep containing all natural ingredients, we do not include any harsh stabilisers or preservatives the texture and consistency can be affected by temperature changes.
We do recommend customers store them in a cool dry place and firstly advise to pop your Sweet sleep in the microwave for 10 seconds or a warm bath and then give it a good mix and this should help the consistency come back together.
If you find this does not help we will of course help resolve this for you, please may I ask you to send us an email to - hello@sweetbeeorganics.com mentioning you have been sent via Trustpilot and we will ensure to have this fixed for you.
Thank you so much
Jennifer
No way to cancel
There is not a way to cancel a subscription only skip a shipment. Beware of sites like this!
27. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sweet Bee Organics
Dear Maureen,
Thank you for your review, I am sorry to see you have had trouble cancelling your subscription.
This can be done via your online account portal or Customer services can of course do this for you, please can I ask you to send us an email directly at - hello@sweetbeeorganics.com and we will have this actioned for you asap.
Warm Wishes
Jennifer
Please be aware …
I ordered this as my daughter had purchased it. Mine arrived and was grainy in texture and the smell was like rotten vegetables, not pleasant at all. I contacted the company as the date on the product was not visible and wondered if it was out of date, hence the smell. I sent all the details and initially they were prompt and seeking various bits of further information. Then silence for a good few days, lots of chasing from me. Eventually got a replacement but sadly it’s the same batch number and the use by date is not visible, so I’ve been sent exactly the same batch and product that I was complaining about in the first place. Very disappointing all round and makes me very nervous about the genuine ethics of the company. Probably based on hype sadly. So I would not recommend.
7. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sweet Bee Organics
Dear Sally,
Thank you for leaving us this review so I can help, I am sorry to hear of your product issue you experienced, please do contact us directly at - hello@sweetbeeorganics.com we will of course have this remedied for you.
Please be aware we do not provide a Best before date on our Sweets sleeps, alternatively we provide a PAO (Period after opening) symbol showing 12M on your jar. This indicates that your product is perfectly fine to use 12 months after opening.
Warm wishes
Jennifer
Disappointed
I have been using this product for over 8 months. I liked the sacred skin face oil and the glow. But try to get your product. I had to go on a subscription to get it on time but 3X was the case they were out of one of the products. You can only correspond via email and then you wait for a response. Was on line 25 minutes.
I ordered as a gift to my sister-n-law on January 6th. It has not left the facility. When I inquired, I was told they are back ordered and could not give me a date for shipping. THEY ARE STILL BACKORDERED. They don't tell you it is out of stock when you place the order. Why would I give this as a gift if my sister-n-law can't even get a hold of it. I am embarrased. There are other alternatives out there.
I think they are overwhelmed and above their heads.
24. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sweet Bee Organics
Dear Lucy,
Thank you for taking the time to leave us this review, firstly we are deeply sorry for the delay with your order. I can see this has been delivered for you now and I do hope all was ok with the order.
We appreciate your patience and custom so very much and will always do all we can to ensure you feel heard, I have sent you an email directly.
Warm wishes
Jennifer
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