Sweet And Rosy Anmeldelser 

63
•
TrustScore 2.5 av 5

2,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Bought a drone from them. Never got it. They keep attempting to charge my credit card. I keep disputing the charge. Will never do business with this company again. Terrible customer service.

Vurdert til 1 av 5 stjerner

I ordered three items on line in May and I haven’t received anything in August. Three shipping info were provided: one doesn’t exist, one showed the item is still in China and the other one showered d... Vis mer

Vurdert til 5 av 5 stjerner

My drone arrived in the expected delivery time. Really high quality and enjoyed using it. Tracking was very useful and kept me updated. I'll be coming back for future gifts for sure. Can't say a bad w... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

Wrote poor review about sandals Recently and was going to give them away but thought better of it. Sent them back to UK depot telling them I’d taken photos of original packing, hard copy of invoice, p... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Onlinemarked

Opplysningene stammer fra ulike eksterne kilder

Birthday Gift? Christmas Gift? We've Got You Covered!


Kontaktopplysninger

2,3

Under middels

TrustScore 2.5 av 5

63 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,3

Alle anmeldelser

(63)

0 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Absolutely terrible

Absolutely terrible! If I could give this 0 stars, I would. Placed an order a month ago. Still don't have it. My tracking information stopped on October 6th. THREE WEEKS of no movement, no nothing!! They have my money.... I have nothing!!! Do not order from this place. It's in China. Their on line phone number it has been out of service for quite a while. They're extremely good at excuses but not customer service.

28. oktober 2019
Vurdert til 1 av 5 stjerner

Never a customer everrrrrr again!!

Ordered the cute and adorable elephant like many others from sweetandrosy.com and got an extra small version of what was shown. Even when you click on the larger one it still shows the same size elephant regardless of which one you choose. **RIP OFF** because now that you have the merchandise, if you want to return it you have to ship it back to England!!!! Which from where I am (in Ohio) it would cost $26.00, I paid $30 for the elephant!! Not worth it, Not happy, Not a customer everrrrr again!! Sincerely order# 11525

24. september 2019
Anmeldelse skrevet uten oppfordring
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Svar fra Sweet And Rosy

Hi Dawn,

We deeply apologise.

There are multiple sizes of this item listed in the options on the product page.

It seems that you ordered the smaller size.

Our apologies for any misunderstanding, we will try to make the options box larger and clearer.

Vurdert til 1 av 5 stjerner

Complete rip-off!

Complete rip-off! Ordered lg elephant pillow and received a 6” elephant! This for 30 dollars! Refunds are questionable! They won’t pay for shipping! DON’T BUY FROM THIS COMPANY!!!

23. september 2019
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Svar fra Sweet And Rosy

Hi Deborah,

There are multiple sizes of this item listed in the options on the product page.

It seems that you ordered the smaller size.

Our apologies for any misunderstanding, we will try to make the options box larger and clearer.

Vurdert til 1 av 5 stjerner

Don't buy from this company

Don't buy from this company. Their shipping is so slow that my 80 year old grandmother walks faster than them. What is worse is the tracking number they provide is absolutely no information.

13. august 2019
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Svar fra Sweet And Rosy

Hi Kiasu,

We do apologise for the delay with your order.

Our orders do provide tracking information.

We will do our best to improve this further.

Vurdert til 2 av 5 stjerner

Bad quality/ good service

I wouldn’t say my experience is terrible because I ordered a phone case and it came and I actually liked it but I didn’t trust it. The first time I dropped it the case broke, so definitely cheap products. However when I emailed them, they were quick to respond and gave me a full refund upon request.

8. juli 2019
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Svar fra Sweet And Rosy

Hi Macy,

We deeply apologise for this.

We are working to improve our business based on your review.

Sweet And Rosy

Vurdert til 1 av 5 stjerner

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY. PRODUCT IS CHEAP CHINESE CRAP. I wish I read the reviews. I spent 39.99 on shoes that don't fit and don't bend. I was promised it to fit well on my bunion but it didn't meet those standards AT ALL! Returns cost more than half of how much the shoes are worth. This company does not know the products they are endorsing. DON'T MAKE MY MISTAKE. One star doesn't describe how I feel. :(

26. juni 2019
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Vurdert til 1 av 5 stjerner

Never received my make up

I never received my order even though I received an email saying it was delivered. Viewing the sweetandrosy tracking doesnt even say where it was delivered just that it was and evweyrjong else is in foreign characters. The tracking # provided came up as invalid in USPS tracking! When I emailed customer care they told me to inform my post office because it was delivered.

6. juni 2019
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Svar fra Sweet And Rosy

Hi Haley,

Please contact customer support, they can fix this for you! :)

care@sweetandrosy.com

Vurdert til 3 av 5 stjerner

Amendment to previous review

Wrote poor review about sandals Recently and was going to give them away but thought better of it. Sent them back to UK depot telling them I’d taken photos of original packing, hard copy of invoice, padded Jiffy bag I’d returned them in, copies of signed for and proof of delivery receipts. Got my money back with 3 days! So very pleased. Returns service far better than product so have amended my review. They should have had 2.5 as product still poor , but was generous as no opportunity to score .5

5. juni 2019
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Svar fra Sweet And Rosy

Hi J.Finn,

Thank you for updating your review.

We highly appreciate your honesty!

Vurdert til 1 av 5 stjerner

I ordered a Rosy bear for my daughter's…

I ordered a Rosy bear for my daughter's 8th grade promotion I was so disappointed they sent me the wrong color the wrong size.

2. juni 2019
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Svar fra Sweet And Rosy

Hi Myra,

We do apologise, you are welcome to a replacement!

Just return the one you received and we'll ship the correct one out to you.

Thanks!

Sweet And Rosy

Vurdert til 1 av 5 stjerner

I ordered some sandals and tried to…

I ordered some sandals and tried to cancel within 10 minutes. No answer on the customer service number, just busy, busy, busy. Next day received an email that I could not cancel because it was shipped. Not sure how this will turn out but I will notify the property authorities and have some friends in Twitter with MANY FRIENDS WITH FRIENDS,write an honest review.

24. mai 2019
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Svar fra Sweet And Rosy

Hi Edie,

We do apologise for this.

Our customer support email is care@sweetandrosy.com and we're on standby waiting to assist!

Vurdert til 1 av 5 stjerner

Don’t risk losing your money

Don’t risk losing your money! My sandals never arrived (USPS shows them delivered but to a different zip code, so I dk if they Sent it to the right address). Their customer service representatives simply would not answer my emails.

23. mai 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Item was not in good condition when received.

I did receive the item today it was not packed well and the box was crushed. Both the day and night visor had a crack in them. My time is much to valuable to bother try sending this item back but rest assured I will not be purchasing from you again and I will let others know that it’s probably not a good idea to purchase from your company.
Customer Service line is always busy. I think the line is not manned and just left off the hook.

13. mai 2019
Anmeldelse skrevet uten oppfordring
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Svar fra Sweet And Rosy

Hi Anita,

We're sorry that the item arrived damaged, this is unfortunately due to the delivery company, not us :(

It seems unfair to receive a bad review because of this.

Vurdert til 1 av 5 stjerner

This company is a scam

This company is a scam, my order never arrived and I don't hear from them. Ignore the star as I would give no star at all if possible.

16. mars 2019
Anmeldelse skrevet uten oppfordring
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Svar fra Sweet And Rosy

Hello Adriaan,

Please contact our customer support team on customercare@sweetandrosy.com where they'll be more than happy to help.

We apologise for any misunderstanding!

Sweet And Rosy

Vurdert til 1 av 5 stjerner

Scam

This is a joke. Ordered for Valentine’s Day. Product wasn’t even shipped until 8 days after Valentine’s Day. I messaged customer service, nothing... next day, still nothing. I message customer service again and get a half answer saying there are no gaurentees and nothing else. I would never do business with these clowns again and I will share this experience with anyone who will listen. This site is no short of a complete scam.

27. februar 2019
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Svar fra Sweet And Rosy

Hello Joey.

Our shipping times are listed on the product page, at the time the rose bear product page stated "May not be delivered before Valentines" so that it was clear to customers.

We apologise for any misunderstanding!

Sweet And Rosy

Vurdert til 1 av 5 stjerner

Ordered a Rose Bear from them for my…

Ordered a Rose Bear from them for my daughter for Valentine’s Day. They sent me a tracking number that can’t be tracked and then said to be patient that they received a large amount of orders for Valentine’s Day. I sent an email before Valentine’s Day to make sure it would arrive on time and received a generic reply that they are working on it. It’s almost the end of February and still no package or update. I would not use them ever again. Buyer beware

22. februar 2019
Anmeldelse skrevet uten oppfordring
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Svar fra Sweet And Rosy

Hello there!

I can see that your order was placed on February 7th.

Shipping times are listed on every product page, our shipping page, and our help page.

We are still well within the shipping times stated on our website.

If you wish to return the item, a refund will of course be processed.

We apologise for any misunderstanding!

Sweet And Rosy

Vurdert til 5 av 5 stjerner

Good

Good, honest company. Very understanding and prideful. Thumbs up.

17. februar 2019
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Svar fra Sweet And Rosy

Hello Anthony,

Thank you for your review!

Sweet And Rosy

Vurdert til 1 av 5 stjerner

Terrible terrible terrible

Terrible terrible terrible! Stay away at all costs. They will assure one thing and do the complete opposite. The customer care line is a joke it goes nowhere. If you email them you'll be lucky to hear back within 24 hours. They took my money created a shipping lable and then did nothing with it. FRAUD FRAUD FRAUD!!!!!!!

14. februar 2019
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Svar fra Sweet And Rosy

Hello James

I cannot locate any order in our history under your name.

My apologies!

Sweet And Rosy

Vurdert til 3 av 5 stjerner

Major delay during holiday season

I ordered something for my son for Christmas this year and ordered it in plenty of time before the holidays. It actually said that it would arrive before Christmas and it didn’t. Meanwhile I message customer service over and over and over and they were not helpful at all. Despite the phone number you call you don’t actually get to talk to an actual person it just tells you that they are super busy right now and to please email them. Which as I said I did over and over and I got responses but it was basically stating for me to track a package that was untrackable by UPS. I guess this is what I should expect one ordering something from China I should’ve known better than to do it. This was one of my sons big Christmas presents and he had to wait until January 15th to get it. This whole situation was very frustrating and the fact that I can’t actually talk to somebody makes it all the more worse.

17. januar 2019
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Svar fra Sweet And Rosy

Hello Jennifer, we do apologise for the delay in shipping, this is completely out of our control as the retailer. USPS do sometimes struggle during the month of December due to a huge amount of deliveries and we apologise entirely on their behalf. We will seek to use different delivery companies.

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