Sweet And Rosy Anmeldelser 

63
•
TrustScore 2.5 av 5

2,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Bought a drone from them. Never got it. They keep attempting to charge my credit card. I keep disputing the charge. Will never do business with this company again. Terrible customer service.

Vurdert til 1 av 5 stjerner

I ordered three items on line in May and I haven’t received anything in August. Three shipping info were provided: one doesn’t exist, one showed the item is still in China and the other one showered d... Vis mer

Vurdert til 5 av 5 stjerner

My drone arrived in the expected delivery time. Really high quality and enjoyed using it. Tracking was very useful and kept me updated. I'll be coming back for future gifts for sure. Can't say a bad w... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

Wrote poor review about sandals Recently and was going to give them away but thought better of it. Sent them back to UK depot telling them I’d taken photos of original packing, hard copy of invoice, p... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Onlinemarked

Opplysningene stammer fra ulike eksterne kilder

Birthday Gift? Christmas Gift? We've Got You Covered!


Kontaktopplysninger

2,3

Under middels

TrustScore 2.5 av 5

63 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,3

Alle anmeldelser

(63)

0 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Ordered a few items

Ordered a few items, they took a while to arrive but it did clearly state on the website how long it could take so wasn’t exactly gonna kick off! Happy with my purchases as I also received a discount and would shop here again! Thanks Sweet and Rosy

10. juni 2020
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Svar fra Sweet And Rosy

Thank you David!

Vurdert til 5 av 5 stjerner

Great

Good product I bought my wife. She loves it. Came quicker than I expected with COVID and all. Would buy from them again.

10. juni 2020
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Svar fra Sweet And Rosy

Thank you Luke!

Vurdert til 5 av 5 stjerner

Drone X Pro

Great item and came quicker than estimated. Contacted company via their contact form and got a quick and helpful response. Friendly staff, great products, very happy! Would recommend.

10. juni 2020
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Svar fra Sweet And Rosy

Thank you Nicole!

Vurdert til 5 av 5 stjerner

Easy Comfort Bra

Incredible! Fast and excellent quality.
The product is as mentioned in the description.
I sent an inquiry for a question I had and they were quick to answer me.
Very happy with my purchase and I will surely make more orders in this store.

10. juni 2020
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Svar fra Sweet And Rosy

Thank you Melina!

Vurdert til 5 av 5 stjerner

Happy with my order!

Happy with my order. Arrived as expected and was good value for money I feel. When I did have a query, they got back to me and dealt with it well. Will buy again no doubt, thanks sweet and rosy!

10. juni 2020
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Svar fra Sweet And Rosy

Thank you Claire!

Vurdert til 1 av 5 stjerner

I need my money back

My order #13093 was confirmed on April 30,2020 at 2:10pm,$39.95
On May 3,2020 at 8:00pm order was shipped.
I’m still wondering were is my order,I will be reporting them to the better business bureau.
I need my money back.
They need to stop using Cornovirus, I’ve received over a hundred packages since March.
Stop taking our money

9. juni 2020
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Svar fra Sweet And Rosy

Hi Karen, due to COVID-19, shipping has been delayed for all small family businesses across the globe. We're sorry about your bad experience and are doing our best to ensure shipments are back to normal ASAP.

Vurdert til 1 av 5 stjerner

2 months

2 months
no package
now says delivered to another state!!
I want a refund

3. juni 2020
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Svar fra Sweet And Rosy

Hi Pat,

We do apologise for this!

Please tell us your order number and we will be able to refund the order :)

Thank you!

Vurdert til 1 av 5 stjerner

Do not order from this site because you…

Do not order from this site because you will never get your items.

24. mai 2020
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Svar fra Sweet And Rosy

Hi Shay,

I have refunded your order and apologise for the inconvenience.

COVID-19 has affected all shipping companies and has also affected our business very heavily with 1-star reviews.

I hope you can understand.

We deeply apologise and are doing everything we can to speed up the process.

Vurdert til 1 av 5 stjerner

Ordered a rose bear on 5/5

Ordered a rose best on 5/5. Today is 5/15. Here's my order status from USPS:

LS332662882CN
Origin Post is Preparing Shipment
, ,
Parcel route on a map.

The parcel hadn't moved in several days. I thought 6 day was enough to make it in time for Mother's Day. Nope. Can't get a refund, either. Have no idea when it will go out. I'm in the dog house, living there till next Mother's Day.

20. mai 2020
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Svar fra Sweet And Rosy

Hi Sgt James Lewis,

Please provide your email/order number so that I can assist you.

Once I have those details I will be able to refund your order.

Thank you

Vurdert til 1 av 5 stjerner

Scam, Scam, Scam.

Wish I read these reviews prior to ordering. This has got to be a scam. They sent an email telling me my order shipped and gave me a tracking# on 4/19. There still has not been any movement on said package. Been corresponding back and forth via email. I believe they are auto reply answers. Repeats word for word from one email to another. I said if they created a shipping label then they should have a package to put it on. I work in shipping, I know how it works. I do not create labels weeks in advance. And the label they created claims it is in California. But they are in the UK. Responses do not address anything, just sends me their shipping policy. Which is just about shipments may be delayed due to virus. No kidding. But you created the label, how'd you do that if you don't have the package? Does not address that. Proceeds to tell me my package is being forwarded to Fed-Ex. Been told that twice already and still no movement on the package. SCAM all the way.

1. mai 2020
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Vurdert til 1 av 5 stjerner

Still waiting

Still waiting. Been 3 weeks. Never again!!!!
Here's my update now it's been way more than 3 weeks. I just want my product it's been paid for. This looks like another ploy to get out of your obligation. When I received my product I was in change my review but not before then.

29. april 2020
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Svar fra Sweet And Rosy

This is false information.

Jerry's order was placed on April 19th (Just 10 days before this review, much less than 3 weeks).

The item is in transit and in line with the COVID-19 shipping policy.

This lie, and unfair reviews is simply malicious.

Vurdert til 1 av 5 stjerner

Poor descriptions of items and what it will fit EXACTLY

Their reply to my review was to send back the item but I guess they really didn't pay any attention to my comment. I have 5 different makes and models of machines, Viking, Singer, Brother, BabyLock and Janome. This DID NOT FIT ANY OF THESE MACHINES NOR DID IT FIT ANYONE OF MY FRIENDS MACHINES. So to say they didn't guarantee it would fit all machines, WHAT machine on earth does it fit???
If I had found this site first I would have never ordered the little sewing machine foot. It doesn't fit on any of the different makes or models of machines I own and I have 5 different Makes. To ship is back to UK is $15, The foot cost $16 so guess where that little foot is going...TRASH
Sweet and Rosy.... You are going down. No where on their website lets you put a revue. Only happy faces... That's an indication right there they are a sham.

18. april 2020
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Svar fra Sweet And Rosy

Hi LM,

Our sewing machine foot lists the dimensions, we do not guarantee that it will fit all machines.

You are of course welcome to return the item for a refund.

Our apologise for any inconvenience.

Vurdert til 3 av 5 stjerner

LOOONG delivery time.

Placed an order and an entire month later nothing. When I try tracking the package never left China. Update: 16 days later I received my package, so 6+ weeks to get the order but I got it.

17. april 2020
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Svar fra Sweet And Rosy

Hi JimJ,

Please can you tell me your order number so I can look into this for you?

Thank you

Vurdert til 1 av 5 stjerner

This company is one of the worst l have…

This company is one of the worst l have ever dealt with. I ordered and it took so in getting it and then it arrived while was on vacation. I didn't like the fit, so l sent them back in the original package. That was in February l was told that they couldn't give me a full refund because l sent it to manufacturing instead to the office. But they offered 30% refund lol .What a rip off no merchandise or money refund. I asked for the manufacturing address and told it is closed now. They didn't even send the address. I'll definitely research better in the future and never get in this situation again.

26. mars 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Sweet And Rosy

Hi Shirley,

We do apologise, we cannot refund orders if they are returned to the wrong company.

Our return policy is listed on our website and includes our return address.

Vurdert til 2 av 5 stjerner

I Hope This was Not a Mistake

I ordered a couple of sets of DIY Magnet sticks and balls almost a week ago.

I received an email confirmation with the comment " ... we're getting your order ready to be shipped. We will notify you when it has been sent." and am now concerned that the item is probably not going to be shipped, since it is probably sourced in China.

I wish I had thought to check them out before ordering.

The number of bad reviews for this company is not terribly confidence inspiring.

There seems to be no way to contact customer service at that site, so I may be cancelling the order through my credit card provider.

=========== UPDATE ===========

Two weeks later, I received a notice from the vendor that the item was in transit on March 26 and was provided with a tracking number.

I checked the tracking number over the next six weeks and there was no movement.

Finally, the item arrived on May 29th. Checking back on the tracking number, I saw updates beginning on May 25th. No doubt, the COVID restrictions may have been a reason for the delay, but that's just a guess, since I received no explanation for the delay or a projected delivery date.

I'm upgrading my experience because it was nice to actually receive my order.

25. mars 2020
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Svar fra Sweet And Rosy

Hi Brian,

Thank you for your review.

We are working tirelessly to try and speed up deliveries and apologise for the delay with your order.

Vurdert til 1 av 5 stjerner

Cheap and damaged, and can return only to London?

Ordered elephant with baby sleeping on it. It took more than 3 weeks to come from China, it was limp and smaller then I thought, and the sewing on the belly appeared to have been repaired with simple white thread. Said I would like to return it and they said I should do return mail to ENGLAND! That would cost by far more than the gift itself. Skip it! ADDITION: After 3 months I got a reply asking what the order number is. I tossed everything a long time ago. And there seems to be no way to respond to their message asking for the account number, as there is no button that says "reply."

14. februar 2020
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Svar fra Sweet And Rosy

Hi Jean,

We deeply apologise, please can you confirm your order number so we can look into this?

Vurdert til 1 av 5 stjerner

Buyer Beware! Learn from my mistake!

Late On a Sunday night, I ordered the Giant Elephant Baby Pillow from Sweet & Rosy thinking it was a unique baby shower gift. After almost immediately realizing my mistake, I tried to cancel my order within minutes of placing it. When I was unable to do so, I checked out their iron clad return policy. You’re pretty much screwed once you hit, PLACE ORDER. The payment was already posted to my credit card by the next morning. That was when I googled Sweet & Rosy.com and discovered this website and all of the negative reviews. If only I had done that prior to placing my order! The order finally arrived over 3 weeks later and 2weeks after the baby shower. The plastic bag, the so called pillow came in had 2 large gashes, exposing the plush animal. The elephant was much smaller than the Giant size it was supposed to be, and did not look like the adorable photo in their add. Sending it back to Sweet & Rosy was out of the question since shipping would cost almost as much as the item, AND you would still not be guaranteed a refund. Again their return policy comes in to play. Do yourself a favor and learn from my mistake. Do a little research and try to order from a reputable company. My Sweet And Rosy order# was 4800 and was placed on 1/19/2020. If I could give Zero stars, I would.

13. februar 2020
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Vurdert til 3 av 5 stjerner

Delivery time not worth it - use a different site

Update: I received the order! It matched the picture. Quality was that of a white t-shirt. I stand by my comment and rating of my “recent experience.” If you’re ordering something you want right away, wouldn’t recommend this site.

@company - not even close to defamation. Spend your spare time helping out on the production line instead of using elementary scare tactics on last years disappointed customers.

———-
Don't order if the gift is in any way time-sensitive. I can't even speak to the quality of their product because It's been a full month since I ordered and it has yet to be delivered. I've contacted customer service multiple times and while polite/responsive, entirely unhelpful in expediting or refunding. They don't refund until it's hit 60 days of delays.

23. januar 2020
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Svar fra Sweet And Rosy

Hi Mark,

I looked into your order and found that it was in-fact delivered and confirmed by USPS.

Please update this review, as it stands it is unfair and legally defamation.

These unfair reviews are causing large problems for small family businesses.

Thank you!

Vurdert til 1 av 5 stjerner

Stay far far away. If you are looking to get an order withing the year GO ELSEWHERE THIS COMPANY IS A SCAM.

If I could give a negative star I most definitely would. DO NOT ORDER ANYTHING FROM THESE SCAMMERS. You will wait at least over a month to even hear from after buying. Oh and do not expect any kind of support from the company. This is the biggest waste of money and time. I ordered a gift on Thanksgiving and now it is Christmas Eve and my gift never came I ordered for my wife talk about a Christmas demolition. I will never order not recommend this worthless company absolutely disguised......... thank you for completely ruining Christmas pos.

25. desember 2019
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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