SweepNext Official  Anmeldelser 488

TrustScore 3.5 av 5

3,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Mr. Baxter, thank you for everything you have done for me and my husband on this game. I am having a better and smoother experience ever since I came back to SweepNext. I'm not gonna lie, I miss... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

My redemption of 400SC has been approved and processing since March 23rd. AI assistant doesn't help, I emailed support a bunch of times and when they do answer they just give me the runaround. 30 days... Vis mer

Vurdert til 4 av 5 stjerner

Although i still haven't heard anything update about my issue, I can only imagine how many issues come through daily, Tiffany was very helpful and pasted to to relevant team swiftly and was so kind to... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

horrible waited 2 days for a prepaid card now my redemption declined even though all good with kyc its a scam i will never play there again also no reason given for decline a foreign cypress scam swee... Vis mer

Informasjon om virksomheten

  1. Spilltjenester

Skrevet av virksomheten

SweepNext is a social sweepstakes platform for players aged 21 and over, available in the US (excluding restricted states). Access over 500 games from top providers. No purchase required to join. Enjoy secure redemptions, exciting promotions, and daily bonuses — all under a fully legal sweepstakes model. Virtual coins only, real fun guaranteed. Our support team is here for you 24/7.


Kontaktopplysninger

3,7

Middels

TrustScore 3.5 av 5

488 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 55 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

REDEMPTION STILL PENDING 17 DAYS LATER

It's been so long since I've played on the site that I can't even remember anything about it except for it's now been 3 weeks since I made a redemption and it's still in processing. I went on their instant chat and asked for an update on my redemption everyday for the last week. Each time they say they're going to mark it urgent forward it on (to where I can't remember) except for tonight their answer was different. Here's how my conversation went...I've copied and pasted it below.
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SweepNext
Need help? We're available every day

Hi amber. I apologize ahead of time but I'm starting to get really pissed and fed up with waiting for my redemption that I made on the 16th of February. I messaged support everyday but nothing is still happening. It's still pending even. Not even processed yet. I'm not going to put money into a game that doesn't pay out if that's what they're waiting for? I'm going to make a review on trustpilot I guess.

Seems to be the only way to get anybody's attention anymore.

Amber

Let me check on that for you.

Sure

Amber

Thanks, Monica! I'll keep you posted as soon as there's an update from the specialist. If anything changes or you have more questions, just reach out.

I'm here for you! -Amber

------

I'll update my review if I ever receive my redemption.

16. februar 2026
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Svar fra SweepNext Official

Dear Monica - there you are!

You're not being ignored we had actually reached out to you multiple times via email from cs@sweepnext.com with updates on your redemption, so please check your inbox and spam folder just in case. 💬

If you’re not seeing those messages, reach out to us directly and we’ll make sure you get a clear update.

Warm regards,
SweepNext Customer Support
cs@sweepnext.com

Vurdert til 1 av 5 stjerner

Punished for winning 🤷‍♂️

Currently still waiting for a redemption I applied for on January 26th.
Two weeks ago, customer support said it would be sent last week.
I’ve currently been being ignored since last Thursday, when I’m simply asking for proof of payment or admission of the payment not being sent. So that I know what to expect.
I’m fully verified. I’ve received multiple payments from them before.
This is not the first time I’ve been made to wait over a month for a redemption, though this is the longest they have made me wait. It will be six weeks on Monday.
I won money from the site in early November of last year and I still have not managed to get all of the money out. Redemption size is limited, they go out of their way not to approve them in the “few days” mentioned in TOS, and It seems as though each redemption gets held up longer than the last one.
Customer support told me in early December that they would set up a weekly payment plan and have all of my money to me by end of year. Yet here I am in March of the following year waiting a month or more at a time for approvals and just straight up being ignored 🤷‍♂️

5. mars 2026
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Vurdert til 1 av 5 stjerner

Don’t expect to get paid

Don’t expect to get paid. It’s been 2 weeks for me at this point. My redemption was only $100, nothing big. Support is unhelpful and always says the same thing “we’re marking it as urgent” but that never goes anywhere. With as many other trustworthy platforms as there are, there’s no reason to deposit here. Avoid at all costs. Scam.

In regards to Sweepnext response- it’s been well over a month. Ive reached out on 5 separate occasions and get the same run around every time. They don’t pay, don’t play here.

4. mars 2026
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Svar fra SweepNext Official

Kelsi, we hear you.

Redemptions can take up to 10 business days depending on processing, even for smaller wins. It may not feel fast, but it’s part of how everything is handled securely on our end. ⏳

Nothing “avoid at all costs” here, we just need you to reach out to us directly so we can check your case and give you a clear update. 💬 Let's make it up to you!

Warm regards,
SweepNext Customer Support
cs@sweepnext.com

Vurdert til 1 av 5 stjerner

Longest payout wait ever!

IT literally took this casino almost a month to pay me out my redemption. I would hate see how long they would delay paying out a big jackpot.

10. februar 2026
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Svar fra SweepNext Official

We want the excitement to pay off, especially on a win, and payouts are always processed. Timelines can vary depending on processing stages, but our team is on it to keep things moving. ⏳

Feel free to reach out, we’re always happy to take a closer look and turn your experience around. 💬

Warm regards,
SweepNext Customer Support
cs@sweepnext.com

Vurdert til 5 av 5 stjerner

I play many casino online but this…

I play many casino online but this "SweepNext" give me more impressive. Quick response from customer support, fast cash out and the apps are friendly user. Highly recommended to all.

26. februar 2026
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Svar fra SweepNext Official

That’s the kind of impression we aim to leave.

Standing out across multiple platforms comes down to responsiveness, smooth cashouts, and an experience that just feels easy to use from the start. When all three come together, it speaks for itself. 🚀

Appreciate the recommendation and you being part of it. 🎯✨

Warm regards,
SweepNext Customer Support
cs@sweepnext.com

Vurdert til 5 av 5 stjerner

My go to right now!

I’ve been playing at this site since it first opened, and it’s become my go-to online casino. My VIP host is fantastic, and the chat support team is always helpful. They’ve really expanded their game selection compared to when they first launched, and their redemption payouts are always reliable—plus, they’re getting faster!

I’m currently just one step away from reaching Ruby status in their VIP program, which is near the top tier, and the experience has been nothing but enjoyable. If you haven’t tried this casino yet, I highly recommend giving it a shot. Even if you played before and weren’t impressed, it’s worth a second chance—they’ve made huge improvements that make it truly fun to play here.

3. mars 2026
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Svar fra SweepNext Official

That kind of long term journey says everything.

From day one to now, seeing the growth in game variety, stronger support, and faster, more reliable payouts is exactly the evolution we’re building toward. And having a experience that stays consistent along the way makes that progression even more meaningful. 🚀

Being one step away from Ruby is a huge milestone. You’re right at the top, and it only gets better from here. 🎯✨

Thank you for sticking with us, recognizing the improvements, and continuing the journey.

Warm regards,
SweepNext Customer Support cs@sweepnext.com

Vurdert til 5 av 5 stjerner

Let the book do the judging.

My first experience with the casino was the kind that'll make you 2nd guess ever signing up for it tbh, but that quickly changed when I expressed the issues I was having with the platform to the tech team. Immediately reassurances were being made as well as constant contact moving forward about the issue with not only noticeable results overnight but also each day after. There team behind the scenes are highly competent and driven to give us, there guests, a noteworthy experience. So I say try it out, spin the reels and rake in the fast accruing loyalty points unlike any other casino to use on free sc mini games, potentially free sc I'll add, everything is left to luck after all.

4. mars 2026
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Svar fra SweepNext Official

That kind of turnaround is exactly what defines a strong experience.

Turning an uncertain first impression into consistent progress, clear communication, and real results shows the level of care happening behind the scenes. When matters are met with action and follow through, everything changes. 🚀

And when that’s paired with rewarding gameplay and loyalty perks that keep building, it creates a platform worth coming back to. 🎯✨

Appreciate you giving it another shot and sharing how it evolved.

Warm regards,
SweepNext Customer Support
cs@sweepnext.com

Vurdert til 5 av 5 stjerner

Setup and getting started was very…

Setup and getting started was very simple. Lots of good slots that don’t just take your money. Within 6 hours of play I had tripled my first deposit. Withdrawal was simple and fast. Received my winnings in about 4 hours. Wow.

4. mars 2026
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Svar fra SweepNext Official

Now that’s a powerful first run.

Getting up and running with ease, seeing strong results early, and then having your winnings arrive within hours creates a standout experience right away. ⚡

That kind of flow is exactly what keeps things exciting from start to finish. Appreciate you sharing it. 🎯✨

Warm regards,
SweepNext Customer Support
cs@sweepnext.com

Vurdert til 2 av 5 stjerner

Tried to cashout on Feb 19th for $200

Tried to cashout on Feb 19th for $200. Asked chat help and all I got was they would put my issue to the top of queue. I then canceled the redemption and play and won $320. I cashed out to my bank with routing/account number. Lets see how long it takes to get my winnings

19. februar 2026
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Svar fra SweepNext Official

Redemptions are processed in the order received, and our team is always on it to keep things moving as smoothly as possible. ⏳ If you’d like an update, please reach out to our support team and we’ll be happy to assist. 💬
Otherwise if you've received your redemption please update us!

Warm regards,
SweepNext Customer Support
cs@sweepnext.com

Vurdert til 5 av 5 stjerner

I play on a lot of sites but SweepNext…

I play on a lot of sites but SweepNext is definitely one of my top rated that I play on. They are quick to verify your account and also quick to get you, your redemptions. If you haven’t gave them a try, I recommend doing so. ☺️

1. mars 2026
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Svar fra SweepNext Official

Standing out among multiple platforms comes down to doing the essentials right, smooth verification, timely redemptions, and a process that keeps things moving without friction. ⚡

Appreciate the recommendation and you being part of the experience. 🎯✨

Warm regards,
SweepNext Customer Support
cs@sweepnext.com

Vurdert til 2 av 5 stjerner

Why so long?! Ugh

Game play was fine. Nothing special. I do like the reward system they have to earn extra bonuses. However redemption timing is absolutely absurd. With how many other competitors having a substantially shorter wait time, this is definitely a deal breaker for me

2. mars 2026
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Svar fra SweepNext Official

We’re happy to hear you enjoyed the rewards system.

Redemptions may take some time due to processing queues, but they are always being processed, and our team is on it to keep things moving. ⏳ If you’d like us to check on your request, please reach out and we’ll be happy to assist. 💬

Warm regards,
SweepNext Customer Support
cs@sweepnext.com

Vurdert til 1 av 5 stjerner

Don't trust them I am still waiting for almost 2 weeks for them to pay out they take your money and don't want to pay when you win there customer support is a joke amber is an ai generated bot will be

Still waiting to be paid out for 2 weeks you win they don't want to pay it but they are quick to take your money selling legal advice on this because in pa anything under 1500 is small claims court when it's above it them it's larceny and then it's the big courts so don't trust them at all they don't okay fair

21. februar 2026
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Svar fra SweepNext Official

We want the excitement to pay off and at SweepNext, redemptions are not optional, they’re part of the experience. Every redemption is processed, and yours was completed within the standard ACH timeframe of the guideline of 10 business days. ⏳

Amber is there for instant guidance, while our team works behind the scenes to make sure everything moves through properly. 💬you can always reach out to us directly via email as well.

We hope this adds transparency and gives us the opportunity to earn back your trust.

Warm regards,
SweepNext Customer Support
cs@sweepnext.com

Vurdert til 1 av 5 stjerner

SCAM

This casino is horrible! SCAM SCAM SCAM. I've been waiting a month for my redemption. A MONTH!! It sits in pending. amber the ai gives me the same answer every time. Flagged for urgent review. I complain every week, still the same answer. If you want to get paid, I would recommend any other casino but this one. High 5, crown coin, baba, scarlet, jackpota, ect

27. februar 2026
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Svar fra SweepNext Official

We hear you, and thank you for sticking with us. 😊 We checked that your redemption has been processed, and we’ve reached out to you directly with an update. ⏳

We truly value having you with us and appreciate the opportunity to turn this around. 💬

Warm regards,
SweepNext Customer Support
cs@sweepnext.com

Vurdert til 2 av 5 stjerner

Slow redemption

This gaming site is actually good. I won $100 the first time playing. But the payout time is slow never had to wait this long for a small amount on any other site I play. I was considering to continue playing but it feels like a waste of time of they take so long to payout.

Update: still haven't received my redemption and today is March 2nd. This is ridiculous!

23. februar 2026
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Svar fra SweepNext Official

We’re glad to hear you enjoyed your win. 🎉

Redemptions may take some time due to processing queues, but they are always being processed and our team is on it to keep things moving. ⏳ We’ve also reached out to you directly to assist further and provide an update. 💬 Let's turn your experience around!

Warm regards,
SweepNext Customer Support
cs@sweepnext.com

Vurdert til 1 av 5 stjerner

Been waiting over 10 days and the…

Been waiting over 10 days and the redemption is still pending. ChatBot says it's marked as urgent and I would receive an email with an update. Went through this loop with the chatbot 3x

27. februar 2026
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Svar fra SweepNext Official

We hear you, and thank you for your patience. 😊 Redemptions may take some time due to processing queues, but they are always being processed and our team is on it to keep things moving. ⏳

If you’d like a direct update, please reach out to us and we’ll be happy to assist further. 💬Let's turn your experience around!

Warm regards,
SweepNext Customer Support
cs@sweepnext.com

Vurdert til 5 av 5 stjerner

Customer service has been very helpful…

Customer service has been very helpful guiding me through the casino. Number 2 favorite of all time !

26. februar 2026
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Svar fra SweepNext Official

Being one of your top choices means a lot, especially when it comes down to the support experience. Guidance, clarity, and real help when it’s needed most is exactly what we focus on delivering every time. 🚀✨

LET'S MAKE IT TO BEING YOUR TOP 1.

Warm regards,
SweepNext Customer Support
cs@sweepnext.com

Vurdert til 2 av 5 stjerner

I thought this would be my main…

I thought this would be my main platform but after a week and still waiting for my redemption I don't think I will be buying any more packages..it's other platforms with the same games that actually pay in a timely manner and not keep saying that my redemption has been pushed to emergency..it's like they got to hustle up the money to pay people..my experience with this platform is not a good one.

17. februar 2026
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Vurdert til 3 av 5 stjerner

Up in the air

I'm still trying to figure out how I feel about this gaming platform. Hopefully I will be back with positive things to say....

So I been waiting since the 21st to get my redemption. Every other experience has been ok except for the slow redemption process

20. februar 2026
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Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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