Sweedbeauty Anmeldelser 

Founder is so original she even stole the Website Layout from Douglas Cosmetics. Embarassing.

Sweed was not shipping to the U.S. when I made an order. They shipped the order anyway. After two weeks, the order had not arrived, so I asked where it was. They said they were not shipping to the U.S. and they canceled and refunded my order. But they HAD shipped the item and I ended up getting billed $461.50 in tariffs. I reached out to them for help and they said they would deal with the issue. They never did, so UPS charged me $45.69 in late fees. Sweed continued to fail to remedy this issue, so I was sent to collections. I paid the amount sent to collections ($507.19) to make this problem go away. And yet, this order was CANCELLED and refunded… it was never supposed to be shipped to me in the first place. Then, on top of that, the box never arrived. This means that I paid $507.19 for ABSOLUTELY NOTHING. I keep reaching out to Sweed daily and they ignore my emails. This situation could have harmed my credit, had the collections agency reported me. That could have cost me many thousands of dollars in increased interest when I go to buy a house, yet, the company is silent. If they refuse to deal with this issue, they will lose what would have been a happy, life long customer who talks about the quality of their products all the time. But they have lost my trust. It’ll be a year since that package was shipped and this issue is still not resolved.

Je n’ai jamais reçu ma commande , ils m’ont envoyé la facture et n’ont jamais répondu à ma réclamation… je ne recommande absolument pas …

Jag recenserar två av deras produkter, eyelash serumet men även hår serumet.
Jag har följt instruktionerna hur man använder båda dessa produkter till punkt och pricka. Alltid applicerat ordentligt med produkterna, inte snålat. Alltid dagligt rengjort och tvättat de områden som ska ”behandlas”. Ingen creme runt ögonen och inget smink. Inga hårprodukter har använts på hårbotten. Resultatet efter 6 veckor är lika med noll, absolut ingenting. Inte ens ett enda fjun på huvudet och inte en enda millimeter har ögonfransarna vuxit. Alla recensioner man ser är 4 eller 5 från andra kunder. Känner bara, jag kan omöjligt vara den enda kunden där absolut ingenting har hänt.
OBS! Vill tillägga att exakt samma recension är skriven på deras hemsida men den har de tagit bort. Hmmm…🤔

I ordered the eyelash serum with the complimentary mascara... on JANUARY 5TH. I paid extra for quicker delivery. I have only received updates from SWEED when I have reached out to them directly...

I reached out on Jan 13th because there was no email notifying me it had been shipped, and they informed me they had actually sold out and were waiting to restock. Why didn't they let me know once they received my order or update me? I do not know.

I reached out last week for an update, and they said the serum has been restocked and that my order should be packaged and processed soon.

I reached out this week since there have been no updates, and was told that its in the final stages of their order processing...this was 2 days ago and still....NO UPDATES ON MY ORDER.

It's been almost a month since I ordered it, and NOTHING. No refund for my expedited delivery payment, and no proactive outreach to keep me informed.

TERRIBLE CUSTOMER SERVICE...

Used the lash serum which made my eyelashes grow in different directions. Contacted customer service who told me there's nothing wrong with the product so no refund. Basically it's my problem. Seems to be the same approach to quite a few people who have left low reviews. Wouldn't recommend and good luck if you need customer service help.

Esperienza negativa, ho pagato ma il prodotto non è mai arrivato. Se lo sono ripresi dicendo che il mittente non era reperibile. Ovviamente è una bugia. Vi sconsiglio di acquistare da questo sito.

Avoid!

The mascara melts down in the matter of hours. What is even worse I got eczema on my eyelids from the brow serum.

The company thinks it's my problem, so no refund given..

Mala no me gustó

Älskar Sweed produkterna.

Deras Cloud mascara är verkligen jätte bra, klibbar inte ihop fransarna och man får verkligen fina fransar.

Deras puder är så fantastiskt!