I completed a form for comparing energy prices in early September. They suggested I switch from Octopus to British Gas as my current contract was ending.They said I would save on my direct debit. I... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
After a Brilliant deal arranged by Michael "Virgin" Totally have left me hanging. Something told me something wasn't right after NiL correspondence Only a Contract I've waited how believing my New Bro... Vis mer
Great customer service !! Top deal found. I'm not very technical & understand zero about broadband/fibre etc ... but the customer service rep (forgotten his name) was great and explained everything in... Vis mer
The gentleman l spoke with explained all the questions l had exquisitely. I was able to choose a provider at the end of the conversation.but yet to receive my broadband router. The waiting period suck... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Swap Your Bills To A New Provider and Save Money. Compare The Top Providers for Broadband and Energy.
Kontaktopplysninger
Storbritannia
- hello@swapmybills.com
- swapmybills.com
4,0
Bra
3k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Unfortunately I made the customer care…
Unfortunately I made the customer care caller aware of a cheaper. Broadband offer that he hadn’t mentioned.
11. juli 2023
All was explained clearly
2. juli 2023
I waited in all day and nobody turned…
I waited in all day and nobody turned up so where is my compensation
9. juli 2023
I have tried numerous occasions asking…
I have tried numerous occasions asking to cancel my broadband with virgin media and they said I haven't got account with them so please tell me why they sent me an email confirmation of broadband Setup. I am in my rights to cancel.
Awful people to deal with and definitely would not recommend virgin media with anyone.
6. juli 2023
The gentleman who took my call…
The gentleman who took my call explained everything in normal terms and was extremely helpful.
28. juni 2023
First class
The staff who dealt with me can't remember his name but he is a Necastle United Fan . Your company should be proud you have him as an employee.
5. juli 2023
Outstanding
The person that was dealing with my call was very upstanding of my situation. Went above and beyond to find me the best deal. Extremely professional
3. juli 2023
It helps to hear a nice voice and who seems to understand
The man was very helpful and got me a very good deal he was very friendly
3. juli 2023
New broadband
Your colleague was clear in what he was saying which made it easy to understand, unfortunately I can’t remember his name but he was pleasant was prompt in dealing with my querie. Explained the instructions perfectly and the end result, I’m now your customer and I hope and look forward to excellent broadband.
Thank you
29. juni 2023
I do not believe salespeople should lie…
I do not believe salespeople should lie about cancelling a broadband contract on your behalf when they have no intention of doing so.
28. juni 2023
Best broadband in my area
Enquired what was the best broadband reception in my area.
They checked, and told me that Virgin Media was the best.
So they told me what package and price was, and I said that was fine, and decided to sign up
Thanks
29. juni 2023
I changed my mind and am staying with…
I changed my mind and am staying with talk talk buy tried to call Shell but they kept saying please pay your bill
29. juni 2023
Communication was poor after I took out…
Communication was poor after I took out the product.
21. juni 2023
Worth your while
Friendly,informative,listened to my requirements and gave excellent advice and service,
Well recommended.
27. juni 2023
Very kind and helpfull
18. juni 2023
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.