I have had Surewise insure my scooter and then wheelchairs for years now. They send an e-mail once a year telling me what the price of the Insurance Policy for my electric wheelchair will be this yea... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Phone calls answered promptly by experienced staff. I was advised about different policies and given an opportunity to choose one which suite my needs. Certificate was issued immediately. Also an ale... Vis mer
Selskapet har svart
I have been with Surewise for seven years. The customer services are very helpful, and it’s very reassuring to know that they are only at the end of the phone if anything should happen whilst away fro... Vis mer
Selskapet har svart
Very competative rates and cover was easy to ascertain having never bought storage cover before. I only marked the website down as it didnt make it clear if domestic goods were covered on a business e... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Forsikringsbyrå
- også i
- Boligforsikringsselskap
- El-scooterforsikringsselskap
- Forsikringsmegler
- Oppbevaringsforsikringsselskap
- Uføreforsikringsselskap
Om Surewise
Skrevet av virksomheten
Insurance You Can Trust
Surewise is a leading specialist insurance intermediary providing mobility scooter insurance, carers insurance, storage insurance, home insurance and other insurance products to customers across the UK.
Surewise was first launched in April 2014 with one key aim: to provide insurance products that allow people to live life confidently.
In the 10 years since launching, our team has grown to over 20 dedicated staff members, based in our office set within the beautiful countryside of Hadleigh, Essex. We’re proud to say that our local team is all united by a passion to build trust, care, and fairness within the insurance sector.
Collectively, the Surewise directors have over 40 years of experience in the UK insurance sector - enabling us to have vital insights into how to provide our customers with the best prices, products, and services.
We want our insurance products to be affordable, high quality, and ultimately to help people to live life confidently every day.
Why Choose Surewise?
Skrevet av virksomheten
- Great Value Carers Insurance
- We offer Carer Insurance and Personal Assistant Insurance whether you are an employed carer, an employer of carers, receive direct payments or you are a self-employed carer. Prices start from £4.92 a month. We believe that it’s important for Carers and their employers to consider specialist Carers Insurance to protect themselves against risks they face in the workplace and provide policies that are underwritten by SAGIC, The Salvation Army General Insurance Corporation.
- 99% of Customers Save on Storage Insurance
- Our Storage Insurance provides protection against things like fire, theft, mould & much more, allowing you to rest assured that the contents of your storage unit are always covered. Self Storage Insurance is compulsory at most storage facilities, as a result, many storage providers offer insurance which people take as an easy option but these Storage Insurance Policies are typically much more expensive. Our customers save on average 3 times what the storage unit charges, frequently, much more!
- Great Value Mobility Scooter Cover
- Get your mobility scooter covered for just £38/year or £3.80/month For a low Premium, our Mobility Scooter policy offers comprehensive cover including; Theft, Loss, Damage, Third Party Liability, Hospital benefit and more - all from £38 for the whole year with no Excess.
- Home insurance tailored to our customers
- Our home insurance policies are designed to protect Homeowners, Landlords and Occupants from the costs of unpredictable events that come with owning and/or occupying a property. We split our policies into two sections: buildings insurance and contents insurance, this means that we can tailor our policies to our customer’s needs. We work with our underwriters, SAGIC, to produce policies that offer great cover at affordable prices as our customers are our priority.
14 day money back guarantee
Not happy with your policy? No problem with our money back guarantee
If, having examined your policy documentation, you decide the insurance does not meet your needs, you can cancel the insurance within 14 days from the date you receive the policy documentation, and we will refund the premium provided you have not made a claim.
Kontaktopplysninger
Unit 3, Hadleigh Park Business Park, Chapel Lane, Benfleet, Essex, SS7 2PP, Benfleet, Storbritannia
- 01268 200020
- customerservices@surewise.com
- surewise.com
4,8
Enestående
16k anmeldelser
Ber kundene om å skrive anmeldelser
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Svar fra Surewise
Dear Jeffrey,
Thank you for leaving us a 5 star review!
We are thrilled to hear you had a great experience.
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Lisa
Surewise
Customer friendly service
Customer friendly service. Spent the time to explain the service. Smooth and quick. Thank you I think it was painless.
16. september 2026
Svar fra Surewise
Thank you for taking the time to leave us a 5 star review!
We're delighted to hear that our customer service team was helpful and efficient in addressing your needs.
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Lisa
Surewise
Svar fra Surewise
Dear Sheena,
Thank you for taking the time to leave us a 5 star review!
We are happy to hear that everything went smoothly for you.
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Lisa
Surewise
Professional service and very easy for…
Professional service and very easy for on line experience
30. september 2026
Svar fra Surewise
Dear Steve,
Thank you for taking the time to leave us a 5 star review!
We’re so glad you found our website easy to navigate and are satisfied with your user experience with us.
Please don't hesitate to contact us if you require any assistance in the future.
Kind regards,
Lisa
Surewise
Svar fra Surewise
Thank you for the 5 star review.
We're so pleased to hear you've chosen to renew with us as we've worked hard to ensure we're providing affordable, competitive products!
If you require any assistance in the future please feel free to contact us.
Kind regards,
Lisa
Surewise
PraiseEverything was dealt with great thank…
Everything was dealt with great thank you
30. september 2026
Svar fra Surewise
Dear Mervin,
Thank you for leaving us a 5 star review!
We’re delighted to hear that you’re happy with the service you received.
Should you need any further assistance, please don’t hesitate to contact us.
Kind regards,
Lisa
Surewise
Fast and efficient and extremely good…
Fast and efficient and extremely good value for money
30. september 2026
Svar fra Surewise
Thank you for taking the time to leave us a 5 star review.
We are pleased you were satisfied with our product and appreciate your positive feedback on our prices!
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Lisa
Surewise
I didn't receive a renewal…
I didn't receive a renewal notification, only an email when payment had been taken and the new policy issued.
2. oktober 2026
Svar fra Surewise
Dear Anne,
Thank you for speaking with me today.
As discussed, we automatically issue renewal notifications in advance, but these can occasionally end up in spam or junk folders depending on your email settings. I am glad we were able to review your account together and confirm that the correct email address for notifications is now on file.
Please feel free to contact us if you require any further assistance or help with your email settings in the future.
Kind regards,
Amanda
Surewise
Called to insure my mobility scooter
Called to insure my mobility scooter. The lady who answered was friendly helpful knowledgeable and professional. Price was very reasonable.
2. oktober 2026
Svar fra Surewise
Thank you for taking the time to leave us a 5 star review!
We are pleased to hear positive feedback about one of our agents and that they were able to reassure you and assist you with choosing the correct cover level for your requirements.
We also appreciate your positive feedback on our prices!
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Lisa
Surewise
Svar fra Surewise
Dear Denise,
Thank you for leaving us a 5 star review!
We are delighted to hear that you’re happy with the service you received.
Should you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Surewise
Excellent service fast repay great…
Excellent service fast repay great customer service
29. september 2026
Svar fra Surewise
Dear Andrea,
Thank you for taking the time to leave us a 5 star review!
We're delighted to hear that our customer service team was helpful and efficient in addressing your needs.
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Lisa
Surewise
Svar fra Surewise
Thank you for taking the time to leave us a 5 star review!
We are happy to hear that everything went smoothly for you.
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Lisa
Surewise
Trustworthy Company
Thank you for sending notifications of renewal. I would never remember otherwise! Everything always goes so easily with Surewise and earlier this year I recommended you to a man who lives in the same block as I do as he had just bought a mobility scooter. He appears to be very happy also! All in all, Surewise is a very trustworthy company.
30. september 2026
Svar fra Surewise
Dear Jenny,
Thank you for taking the time to leave us such a wonderful review!
We are thrilled to hear that you found our renewal reminders helpful.
Our aim is to provide seamless experiences for our customers, and we're glad we could deliver that for you.
If you need any further assistance, please don’t hesitate to contact us.
Kind regards,
Lisa
Surewise
Excellent!
Excellent! Surewise Storage insurance was very easy to arrange on their user friendly website, customer service is very efficient and fees are very affordable.
24. september 2026
Svar fra Surewise
Thank you for taking the time to leave us a review.
We’re so glad you found our website easy to navigate and appreciate your positive feedback on our prices!
Please don't hesitate to contact us if you require any assistance in the future.
Kind regards,
Emilia
Surewise
I do not have to do anything it is done…
I do not have to do anything it is done online and is efficient I am notified when it is due and also when renewed so I am able to rest easy that I am covered
1. oktober 2026
Svar fra Surewise
Dear Margaret,
Thank you for your kind review!
We’re thrilled to hear that you found our renewal process easy and straightforward.
We strive to make everything as seamless as possible for our customers, and your feedback reassures us that we’re on the right track.
If you need any further assistance in the future, please don’t hesitate to reach out.
Kind regards,
Emilia
Surewise
Good information given.Precise and easy…
Good information given.Precise and easy to follow.
30. september 2026
Svar fra Surewise
Thank you for leaving us a 5 star review.
We work hard to ensure we are providing a user friendly service so it’s great to hear your positive feedback!
Don't hesitate to contact us in future if there's anything we can help with.
Kind regards,
Emilia
Surewise
I do not wish to deal on line
I do not wish to deal on line, once this was understood my experience was satisfactory
30. september 2026
Svar fra Surewise
Thank you for taking the time to leave us a review.
We're glad to hear that our customer service team was able to assist you and ensure a satisfactory experience once they understood your preferences. We completely respect that managing your policy online isn't for everyone, and we're always here to support you over the phone whenever you need us.
Thank you for your feedback, and please don't hesitate to give us a call on 01268 200020 if you need anything else.
Kind regards,
Amanda
Surewise
Svar fra Surewise
Dear Unisa,
Thank you for taking the time to leave us a review!
We are thrilled to hear you had a smooth experience with our company.
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Emilia
Surewise
Svar fra Surewise
Dear Peter,
Thank you for your kind review!
We’re thrilled to hear that you found our renewal process easy and straightforward.
We strive to make everything as seamless as possible for our customers, and your feedback reassures us that we’re on the right track.
If you need any further assistance in the future, please don’t hesitate to reach out.
Kind regards,
Emilia
Surewise
Easy to access site and automatic…
Easy to access site and automatic renewal of policy is good. No problems whatsoever.
26. september 2026
Svar fra Surewise
Thank you for taking the time to leave us such a wonderful review!
We’re thrilled to hear that you found our renewal reminders and the automatic renewal of you policy helpful.
If you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Emilia
Surewise
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.