When I received the wrong order, I called and was treated professionally. I was asked to photo what I received and email it. My original order was reordered and I was told that I would receive a labe... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Received a damaged empty box. I reached out to customer service via email several times with no response.
The pictures online don't do these justice!!! They are very nice, I was surprised how beautiful they really are!!!! I purchased 3 different colors and all are fabulous! Will definitely be buying more!... Vis mer
First time buyer. Received products in a timely manner. Great Quality! We had a small issue that was taken care of very quickly and efficiently. I was contacted by phone and email(not common these... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Butikk for hagemøbler
- Interiørbutikk
- Forhandler av tørkede blomster
- Møbeltilbehør
- Husholdningsbutikk
- Plantekunstforhandler
Skrevet av virksomheten
As an innovative company with a traditional backbone, the SuperMoss family finds its roots firmly planted in the industry it created over 20 years ago. SuperMoss is a manufacturer & importer of natural decorative materials that are all handmade. Our mosses are proudly processed & dyed right here in the USA. As a 1%ForThePlanet Member, we take great care to partner only with companies that make environmental responsibility a priority while delivering the highest quality garden & botanical products to our customers. Join the SuperMoss Family today, and let's build a greener future together!
Kontaktopplysninger
121 S. Quarantina St., 93103, Santa Barbara, USA
- (805) 628-2830
- contactus@supermoss.com
- supermoss.com
Har svart på 66 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Received a damaged empty box & no response from customer service
Received a damaged empty box. I reached out to customer service via email several times with no response.
Items were just as shown and arrived…wtesths
Items were just as shown and arrived quickly
When I received the wrong order
When I received the wrong order, I called and was treated professionally. I was asked to photo what I received and email it. My original order was reordered and I was told that I would receive a label to mail back the incorrect order.
As it turned out, I received an email stating to keep the wrong order and I would be receiving my original order soon. Everything was handled well. I would definitely order from this company again. Customer service was outstanding!
The pictures online don't do these…
The pictures online don't do these justice!!! They are very nice, I was surprised how beautiful they really are!!!! I purchased 3 different colors and all are fabulous! Will definitely be buying more!
Good quality and fast service
Good quality and fast service. Had great array of colors and the colors were pretty even. Well satisfied.
I have ordered numerous products from…
I have ordered numerous products from them through the years… They have always had exceptional customer service, and everything they do is of such high-quality!

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Always perfect!
I have ordered multiple times from this company! Always a great product, quick shipping, and very efficient transaction overall. Highly recommended!

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perfect product
perfect product. great customer service. we are thrilled with everything.

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1st time ordering a super product that…
1st time ordering a super product that lives to the brand Thanks!

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First time buyer
First time buyer. Received products in a timely manner. Great Quality! We had a small issue that was taken care of very quickly and efficiently. I was contacted by phone and email(not common these days, but appreciated.)
Customer service is impeccable.

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Haven't tried any yet
Haven't tried any yet. Service was great. All I got for now y'all

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SO EASY TO ORDER WAY TOO MUCH
So easy to order way too much, great designs, superior quick service and the product is outstanding. This site is creative and everyone I have gifted to, loves how original the items are. I can't think of a single reason to not buy from them!

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Products damaged and brownish
Products arrived damaged and was not a green color (seemed more faded and brownish in some parts). Also the plastic bag lining the pots was ripped. Tempted to buy two more because they seemed so cool but don't wanna waste my money. Would recommend searching elsewhere.

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I couldn’t believe the “quality” of the…
I couldn’t believe the “quality” of the moss It was beautiful great color very clean.
I used to buy bales of moss in California They no longer sell bales here because of some regulatory issues, ridiculous. I’m Glad I found you on the Internet I like to make planted-baskets and your moss made a phenomenal one. I recommended a yes!! to anyone to purchase.👍

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The process of ordering is easy and…
The process of ordering is easy and convenient and I'm very satisfied with the product.

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Great customer service
Great customer service. Products always in stock and delivered quickly. Quality products and packaging.

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Worth it!!
Shipped fast, moss was so green and pretty! Even prettier than the ones i saw in store at tractor supply. Would definitely buy here agan!

Svar fra SuperMoss
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