On my last call I was passed on to a very helpful specialist in New York called Tia. She was very helpful and helped me understand what was happening with my account. She was the only one that had the... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
On my last call I was passed on to a very helpful specialist in New York called Tia. She was very helpful and helped me understand what was happening with my account. She was the only one that had the... Vis mer
Selskapet har svart
Human staff deserves ten stars. I registered four stars because of the inadequacy of Sunbit's AI to even understand my question much less address it. When I finally got to a person, I had an answer... Vis mer
I was able to speak with a real person! Thank you. She attended all my needs, was very professional, knowledgeable, understanding as she assisted me. Once again thank you. Best Agent!
Selskapet har svart
What made my experience great is the manner in which the person who was speaking to me, she was awsome she had good knowledge in every questions I asked and was very polite. She started my day on a go... Vis mer
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Sunbit builds financial technology for real life. Our technology approves the majority of people who apply and eases the stress of paying for life’s expenses by giving people more options on how and when to pay. Sunbit offers a next-gen, no fee credit card and point-of-sale lending technology available at over 27,000 service locations, including auto dealership service centers, optical practices, dentist offices, and specialty healthcare services. View our privacy policy here: https://sunbit.com/consumer_privacy Sunbit Now, LLC, NMLS ID 1760582
Skrevet av virksomheten
PO Box 24010, 90024, Los Angeles, USA
Har svart på 97 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Customer service is great everything is east fast stress free highly recommend you guys are great!

Svar fra Sunbit
First, when you call the customer support line, you can talk to a real, live person within a minute or two, which is amazing in and of itself.
The ladies I spoke to are named Waki and Autumn and they were the most wonderful people to talk to! I am always trying to find new friends and these ladies are exactly who I’d want to be friends with.
It’s a shame that the best conversations and people aren’t found out and about but on a support line. 10 out of 10 experience.

Svar fra Sunbit
Great customer service. Very professional. Representative are very professional. Keep it up. Thank you.

Svar fra Sunbit
Yes, Customer Service Eric was very friendly, helpful and very knowledgeable.
Amazing service

Svar fra Sunbit
Good customer service really helpful and have patience. We went through to the process to log into my account account.

Svar fra Sunbit
It was fun and easy and well communication between staff and customer service

Svar fra Sunbit
"I was initially excited to get the Ollie's card since I shop there often, but this has been a total nightmare. I was approved quickly and everything seemed fine, but then the issues started. Like many others, my account was suddenly 'restricted' with zero explanation from Sunbit.
The most frustrating part is the constant runaround. Every time I call, they say the account is unrestricted and 'all set.' But as soon as I try to actually use the card, it declines at the register and goes right back to being restricted. It’s a constant loop of being told it's fine and then having it fail when it matters.
Even after jumping through hoops to verify my info, they canceled the card entirely at the 30-day mark. The customer service is a black hole. It feels more like an identity theft trap than a real credit card company. They 'approve' you just to pull the rug out a month later. Save yourself the headache and stick with a real bank. Absolutely would not recommend."

Svar fra Sunbit
Outstanding Customer Service: The Sunbit Representative was very friendly and knowledgeable.

Svar fra Sunbit
The way that I have been handled in my journey with Sunbit.

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All of my questions were answered clearly and explained in detail. Representative was very patient and kind.

Svar fra Sunbit
She listened to what I said. Then solved my problem. Rachel. Very friendly. That kind of person you dont mind working to solve problems with.

Svar fra Sunbit
Representative I worked with was very knowledgeable. The service department I was at was very busy and I was nervous to let the representative off the phone until the transaction was complete; I asked if he minded staying on the phone and he said not at all ; that’s my job so however long it takes ; I REALLY appreciated that …

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Customer service rep, was very very nice friendly and knew her Job.

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The young man that helped me was very pleasant and helped me with the information I asked for.

Svar fra Sunbit
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.