sunbabehair.com Anmeldelser 

141
TrustScore 3.5 av 5

3,7

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Se hva andre synes

Vurdert til 5 av 5 stjerner

I’ve been using Solar Hair Lightener for about two years now, and it’s honestly the only thing I put on my hair. I love how natural the lightening looks and my hair still feels healthy and soft. It... Vis mer

Vurdert til 1 av 5 stjerner

I know they'll delete my review from their website because apparently they always do. Absolutely insane that they do that. Hydrogen is the second main ingredient after water listed plainly on th... Vis mer

Vurdert til 5 av 5 stjerner

This provides subtle lightening that can yield noticeable results over extended use. I love the control this provides me in creating my own face framing balayage result. I don’t go to the salon anymor... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I don’t understand the reviews that say this product ruined their hair, unless it was pretty damaged to begin with or they did not follow the directions. I’m a licensed hairstylist and I use this pro... Vis mer

Selskapet har svart

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Kontaktopplysninger

3,7

Middels

TrustScore 3.5 av 5

141 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 40 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,7

Alle anmeldelser

(141)

12 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Just one big Instagram scam-don’t fall for it!

I ordered both the hair lightener and the blue mask, both of which had amazing reviews but did not perform anywhere near what was described. The solar hair lightener didn’t lighten my hair at all-instead it just changed the color of my brown hair. Where it was applied has now been turned a red-orange tint without any highlights and just as dark as before, just more…alarming. Even my seven year old asked me why my hair looked so dark and orange. I will have to spend the $200 now to have it fixed at the salon. I was hoping the blue mask would help, but unfortunately even after using multiple days in a row and leaving on for a LONG time, the tone of my hair isn’t any cooler. The product promised to be more effective than blue shampoo, but honestly the cheap blue shampoo you can get at a Walgreens works better. I’ve now realized that they selectively hide any negative reviews from their website because I left honest reviews that have not appeared. Please don’t fall for the Instagram marketing like I did. It’s too good to be true!

10. juli 2023
Vurdert til 5 av 5 stjerner

Sun streaked blonde hair!

Only used it 3 times over the last couple of weeks. Not much sun in the UK, so I’ve dried it on low heat with the hair dryer. Everyone has noticed how much blonder my hair is and I’m getting a lot of compliments. So far I’m very happy with the product. Wish it sold directly from the UK!

12. juli 2023
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Svar fra sunbabehair.com

Hello Laura,

Thank you for your review! We love to hear that you're enjoying your Sunbabe results.

Best wishes,
Emma

Vurdert til 2 av 5 stjerner

Works a little but very damaging

The product has slightly lightened my hair however its immediately badly damaged it. I didn't have any split ends before using this as i do not colour or even blowdry my hair and now I can see massive ones all over and its become very brittle considering its not meant to damage hair.
Not only this but it was very harmful towards my skin. (I didn't spray it on my skin however small droplets must have gotten on it whilst I was spraying my hair). It's made my skin very itchy and left weird white and red marks.
Will not be using again and would expect a refund.

7. juli 2023
Vurdert til 5 av 5 stjerner

Great company

Great company, I made a mistake when ordering and they were really good and sorted it out for me. Thanks Sunbabe

3. juli 2023
Anmeldelse skrevet uten oppfordring
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Svar fra sunbabehair.com

Hi Claire,

Thank you for your review. We're happy to help!

Best wishes,
Emma

Vurdert til 5 av 5 stjerner

Quickly lightens naturally dark hair!

Ecstatic with the results!
Wow! Literally in 24 hours my hair is drastically lighter! I have..
-Dark asian brown hair
-Bleached/balayage in November last year (7 months ago)
-Natural roots were about 2 inches
-I started yesterday afternoon and sprayed again this morning and stayed outside much from about 10am-7pm both days.
-In about 36 hours my hair looks like I paid to get it done
-Including the dark roots
-Color blends in well throughout
-Hair feels soft and healthy
-No weird smells from the spray or any discomfort or anything like that
-Bottle was smaller than I thought and I used it all on over my hair which is down to my waist. I'll probably be getting another bottle after I'm done.
-Highly recommended!

13. juni 2023
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Svar fra sunbabehair.com

Hello Betty,

Thank you so much for taking the time to write a review! We are so happy that you are pleased with the results.

Best wishes,
Emma

Vurdert til 5 av 5 stjerner

Best hair lightening product!

I love this product! It’s a more affordable option for myself than going to the hair stylist. This product has lightened up my hair very quickly & it’s easy to use. Every time I use the hair lightener & spend the day in the sun, people always compliment my hair saying it looks like I have high lights ! I love this product & will forever use it!

1. april 2023
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Svar fra sunbabehair.com

Hello Jasmine,

We appreciate your review and are so glad to hear you're pleased with your Sunbabe results. Thank you!

Best,
Emma

Vurdert til 1 av 5 stjerner

Not as advertised - company actively suppresses negative reviews

this product turned my natural blonde hair an awful brassy yellow color. Plus, it’s $40 for a tiny bottle - there are much better products (with basically the same ingredients) for half the price. Don’t fall for this.

Editing to add: The company offered me a refund in exchange for removing this review. Then I realized they’d hidden all of my Instagram comments. Well that all annoyed me, so I did some digging, and -

If you go to Sunbabe's company profile on this site, you'll see they have flagged 19 negative reviews and successfully removed 11 of them just because Trustpilot wasn't able to confirm with the reviewer.

And if you try to leave an honest review on their site, you can't -- they only post the five star reviews. The front page of the site literally boasts "4.8 Based on 1459 reviews, third-party verified by Judge.me" - but if you go to that third party site, you'll see their garbage transparency score. They've screened 28% of reviews from verified customers - that's almost 600 negative reviews they're hiding. This is total misrepresentation.

In sum, yeah -- this is a bad product. I thought i was going to save money by not getting highlights but ended up having to spend double at the salon to fix this disaster.

But even worse, it's a dishonest company - they lead you to rely on the exclusively positive reviews and testimonials you see on their site and socials, then they take your money and don't feel bad when their product ruins your hair. And if you try to do or say something, they'll just hide your review and refuse to take responsibility. As a matter of policy, they do not give any refunds... but apparently they do give hush money?

(PS their reply to me below is total BS too - I had emailed them before, asking for advice about how to fix my hair and whether more product would help. Someone replied with an obviously copy-pasted disclaimer about strand testing - I replied and asked my question again but never received a response. About a week later I wrote this review - and only then did I receive a reply offering me a refund "in the context" they mention below, if I'd consider removing my review)

UPDATE, 11/24/23 : almost six months later and I just got an email that they’re trying to have this review removed. I had to verify my full name and order number with trust pilot within 3 days or my review would be removed. Further insight into their deceptive practices.

1. juni 2023
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Svar fra sunbabehair.com

Hello Holly,

Our heartfelt apologies that our product did not meet expectations and that the amount of product was not enough to achieve your desired results.

I kindly note that we asked that you consider removing your review, in the context of receiving an additional bottle (as well as the refund) because we believed that addressing the issue with an additional amount of product could have rectified the situation. I apologize that we missed the mark, as it was not our intention to make you feel as though we have disregarded your experience.

If you would like receive the second bottle that we offered, please do reach back to us, as we hope to make it right.

Best,
Emma

Vurdert til 5 av 5 stjerner

Customer for 3 Years

I’ve been using Sunbabe for 3 years now. I used to have lighter hair as a kid but as I’ve gotten older it’s become more dull and dark - I’m sure someone can relate! I’ve tried getting my hair done professionally at the hair dressers, but it always looked kind of stripey and unnatural. It’s also quite expensive to keep up with. Then I came across an ad for Sunbabe and thought why not give it a chance. Thank god I did. I am so thrilled with my hair and receive compliments on it all the time. It looks like the gorgeous sun-kissed blonde from my youth. It looks so natural and blends so well as it grows out, I don’t have to worry about ugly roots. Also, even though it blends nicely, it also has some nice dimension to it and literally glistens in the sunlight. So thankful for this product and company.

16. mai 2023
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Svar fra sunbabehair.com

Hello Nathan,

We are so pleased that you are happy with the results of our product! Thank you for sharing your review, it means a lot to us. :)

Best wishes,
Emma

Vurdert til 5 av 5 stjerner

Hairstylists ask who dyes my hair

This is not the same lightening gel from the 90s. Somehow, this formula is able to create multifaceted, dynamic highlights that are easy to maintain and naturally placed perfectly. I’ve been using this stuff for two years and haven’t touched a bottle of dye since.

26. mai 2023
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Svar fra sunbabehair.com

Hello Dani,

Thank you for sharing your review! We are so happy that you are pleased with the results.

Best wishes,
Emma

Vurdert til 5 av 5 stjerner

I love sun babe

I love sun babe. I’m naturally dark blonde and stopped going platinum during covid and thought I’d give sunbabe a try. Instantly loved it and it gives such an effortlessly natural blonde I’ll never go back to dying my hair!

25. mai 2023
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Svar fra sunbabehair.com

Hello Mekenzie,

We appreciate your review and are so happy to know that you are satisfied with the results. Thank you so much :)

Best, Emma

Vurdert til 5 av 5 stjerner

NOTHING like “sun-in”!

I just want to write a review for anybody who is looking at this product and comparing it to sun-in. I know the active ingredients are the same, but somehow the balance of other ingredients leads to SUCH a better tone and doesn’t damage my hair whatsoever.

Sun-in has always given me a brassy red tone, and does so much damage. Sun babe has taken my seriously dark brown hair and given is ashy blonde highlights with no hint of red whatsoever. The difference is clear. If you’re on the fence because sun-in doesn't work for you, take my advice, sun babe works exactly how you want it to!

I’ve only used it twice and have easily at least 4 more applications left, and it has already given me results that I love.

1. mai 2023
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Svar fra sunbabehair.com

Hello Ashlyn,

Your review means a lot to us, and we're thrilled to hear that you are pleased with the results. Thank you for sharing your feedback!

Best, Emma

Vurdert til 5 av 5 stjerner

Wow!

I never write reviews, but this stuff is amazing! It couldn’t be easier to use, and the results are gorgeous. I will reorder for sure!!

21. mai 2023
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Svar fra sunbabehair.com

Hello Mamahubbard,

Thank you for taking the time to leave a review! It means a lot to us and we are so happy that you are pleased with the results.

Best, Emma

Vurdert til 5 av 5 stjerner

It works!!

I was skeptical at first, but decided to give it a try. Even after my first application I wasn't sure, but after waiting and washing my hair, I could see a difference! And after a second application even more! Those that are unlikely to notice, noticed my hair was lighter! I'm buying more after I submit this review!

15. mai 2023
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Svar fra sunbabehair.com

Hello HT,

Thank you so much for sharing your experience. We appreciate your review and are happy to know that you are satisfied with the results.

Best, Emma

Vurdert til 5 av 5 stjerner

Wish I found Sunbabe sooner!!

I will be repurchasing Sunbabe forever.

I have never loved my hair more in my life. A beautiful, natural, dimensional blonde without any dryness or damage. What else can you ask for?

11. mai 2023
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Svar fra sunbabehair.com

Hello Milo,

Thank you so much for your review! We are happy that you are pleased with the results. :)

Best wishes, Emma

Vurdert til 1 av 5 stjerner

This product contains peroxide

This product contains peroxide. The list of ingredients on the website has it listed as H202. When I received my bottle in the mail the 2nd ingredient is peroxide.I feel that this is very deceptive. When I reached out to the company I was just told they don't give refunds. So unless you want orange, brassy, damaged, peroxide hair, do not buy!

1. mai 2023
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Svar fra sunbabehair.com

Hello Ruth

We are sorry to know of your impression of our product and apologize for this confusion.

When you reached out to us directly, we shared further information about our ingredients and how they work together to gradually lighten hair, as well as how our product differs from conventional hair bleach.

The hydrogen peroxide (short form H2O2) is included in our product at a low volume, non-professional strength and is safe for home use. Our product is formulated as a gentler alternative to conventional hair box bleaches, and to lighten hair gradually. We also exclude common chemicals found in other methods of lightening hair, such as accelerators, ammonia, alcohol, parabens, sulfates, phthalates, and animal products.

Again, we apologize for this confusion. Please do not hesitate to reach back to us if we may help rectify.

Best, Emma

Vurdert til 5 av 5 stjerner

I have dark blonde hair

I have dark blonde hair. I have been getting my hair highlighted for years. I just used this last night and pretty much sprayed my hair heavily on the crown to the roots and slept overnight with it. I woke up with beautiful lightened blonde hair. It says on the bottle to do a patch test. For all the users that have had bad experiences- it might have been wise to do a patch test first. Otherwise spend the money and get your hair professionally highlighted. This is meant to gently lighten your hair. With any lightening product use with caution. If you may have sensitive skin, just get it professionally lightened. Just FYI… very impressed with the product so far.

8. februar 2023
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Svar fra sunbabehair.com

Jenny,

Our heartfelt thanks for your thoughtful review. We are so happy you are pleased with the results.

Best wishes,
Emma

Vurdert til 5 av 5 stjerner

Worked beautifully in my fine long dark blond hair

I have fine, long, "dirty blond" hair and this product worked beautifully! My hair was also silky smooth and healthy afterwards!! I was very happy with it. I'm honestly shocked at the reviews on here. I think only people who it doesn't work for write reviews on here.

1. august 2022
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Svar fra sunbabehair.com

Jessica,

Thank you for leaving your honest review.

We are happy that you are happy :)

Best wishes,
Emma

Vurdert til 4 av 5 stjerner

I dig this product

I dig this product! 🕺

Ladies, results as always, will depend on the individual… understanding your hair and how it responds to products is important. And just like a pair of jeans we are not all going to look like the advertisement.

I have fine, natural dark blonde hair and it has lifted the colour beautifully! I didn’t want extreme blonde just a lift that won’t damage my delicate hair… I have only used it once and I have lovely subtle results… I chose to rinse my hair again after I had dried it as I didn’t want to leave excess product on my hair for safety… perhaps try this if you are worried about excessive dry out.

My hair feels soft and lighter, I love that it’s natural ingredients and not the old bleach! But, I recommend looking at the natural ingredients and understanding how Your hair will respond, that seems important after reading others feedback.

9. oktober 2022
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Svar fra sunbabehair.com

Dear Sarah,

We want to express our heartfelt thanks for taking the time to write this thoughtful review and for sharing your experience.

We are happy that you are happy with the results.

Best wishes, Emma

Vurdert til 4 av 5 stjerner

Instagram

I ordered this product through instagram and the results weren't as advertised, however I had a good experience with the customer service team.

When I contacted the company via email -I had to explain that I had actually tried several different methods (as instructed) and it still hadn't worked- but after this they issued a full refund and an apology that the results weren't as expected.

I think the advertisement gives a high expectation of the product, but my experience after I vocalised I was unsatisfied was overall, a good one.

I would recommend trying it as it might potentially work for your hair, no one product will never work the same for everyone.

1. oktober 2022
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Svar fra sunbabehair.com

Dear Jenny,

Thank you for taking the time to share your experience and for this honest review.

We are glad that we could help rectify.

Best wishes, Emma

Vurdert til 1 av 5 stjerner

AVOID!!!

AVOID!!!
I wish I had of read the reviews before buying this. My hair is now falling out in clumps and looks like I’ve basically held a super hot iron to the top of my head for an hour. My hair is now super broken and thinning beyond belief! Sure it lightened my hair. But this is not worth it at all. I’m so worried that now the next year is going to be trying desperately to get my hair back to health.
Makes me wonder about legal action to be fair! Hair treatments and masks are not cheap!!! This is ridiculous!

SHAME ON YOU SUNBABE!

2. juli 2022
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Svar fra sunbabehair.com

Dear wdonnelly,

Thank you for reaching out to us.

Our heart goes out to you and we are truly sorry that this has happened.

This reaction is not typical and may indicate other factors involved at the time of lightening, such as overprocessing or an allergy. Our product is formulated with the intention to be safe for casual/ non-professional use.

We understand that this was not your experience. If you would be willing to share with us a little bit more, or if we may help rectify your experience, please reach out to us by email at contact@sunbabehair.com with subject line Trust Pilot. We hope to hear from you.

Best wishes, Emma

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