Been using summits for a couple of years now and cannot fault them. Friendly knowledgeable staff, who care about helping and always have time for questions. Family run independent shop wi... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Atrocious customer service. Item ordered, but what was delivered did not align with the product listing. Company now does not care and claim the missing part of the delivery was not part of the produc... Vis mer
J'ai acheté plusieurs T-shirts à manches longues SAHARA Active Line chez Vet Sécurité. Il sont très agréables à porter et ne produisent quasiment pas d'odeurs de port contrairement à beaucoup de texti... Vis mer
I was looking for some new walking poles: Summits had them at an excellent price - £10 cheaper than if I'd bought from Amazon and I get the pleasure of supporting a family business too. The poles arri... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Summits Outdoor Gear is one of Scotland's leading independent outdoor sports retailers based in Paisley. We offer an extensive range of outdoor gear including skis, snowboards, climbing gear, camping gear and hiking gear, camping equipment as well as a wide range of outdoor and lifestyle clothing. In-store, enthusiastic staff are pleased to offer expert boot fitting and essential advice from first hand experience. Online we offer convenience, prompt delivery and excellent after-sales service. We also specialise in specific customer orders and thus will do our best to source hard to get items. The staff all love the outdoors and outdoor gear and regularly use the products we sell.
Kontaktopplysninger
36 Moss Street, PA1 1BA, Paisley, Storbritannia
- 01418893360
- sales@summits.co.uk
- summits.co.uk
4,2
Bra
695 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 33 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Summits Outdoor
Hello Simon,
Thank you very much for taking the time to review us!
Our courier's work around the clock to ensure our parcels reach the 24hour time scale and we are very proud to work alongside of Parcelforce/DPD.
Thanks for supporting a family business and we hope to hear from you again in the near future.
Kindest regards
The Summits Team
Svar fra Summits Outdoor
Hi Leslie,
Thanks for your review!
Anything we can do to achieve that extra star, just let us know.
We appreciate your support of a family business.
Kindest regards,
The Summits Team
Svar fra Summits Outdoor
Hello Karl,
Thank you very much for your 5 star rating!
We appreciate your support of a family business and hope to hear from you again in the near future.
Take care.
Kindest regards
The Summits Team!
Svar fra Summits Outdoor
Hi Ron,
Thank you very much for your 5 star review!
Glad we could get you kitted out - we hope to hear from you again in the near future.
We appreciate your support of a family business.
Kindest regards
The Summits Team!
Excellent customer service
Have used Summits multiple times but never had to deal with customer support before so couldn’t really rate the company. However last week I ordered a tent, it arrived quickly as always but it had a fault from the factory, Summits were super helpful and replaced the tent hassle free. Highly rated.
18. mai 2022
Anmeldelse skrevet uten oppfordring
Svar fra Summits Outdoor
Hello Alan,
A pleasure to hear from you again.
Thank you very much for taking the time to review our store.
Glad we could get everything sorted for you and we sincerely hope to hear from you again in the near future.
Take care for now.
Kindest regards
The Summits Team!
Excellent servic.
Excellent servic.
Not only did they have the tent that I wanted at the cheapest price, they also delivered it within a couple of days. And when the tent had a failed seem, they arranged for it to be repaired in double quick time.
Thanks Summit
13. mai 2022
Svar fra Summits Outdoor
Hi Ian,
Thank you so much for taking the time to review our business. It's very kind of you.
We are glad we could get things sorted for you and sincerely look forward to hearing from you again in the near future.
Take care Ian, enjoy your adventures!
Kindest regards
The Summits Team!
Great service
3. mai 2022
Svar fra Summits Outdoor
Hi there,
We are very sorry and confused to see your two star rating!
As a family run business, we strive to achieve great service so we are happy to hear that we have shown that.
May we ask why you have given us only 2 stars? We would appreciate your feedback!
Kindest regards
The Summits Team!
Svar fra Summits Outdoor
Hi there,
Thank you very much!
As a family business, we are able to stay competitive and ensure our orders are dispatched within 24 hours.
You are very welcome and we look forward to hearing from you again in the near future. Take care.
Kindest regards
The Summits Team!
fast postage and great service
Super fast postage and great response through email after a product query. Thank you!
2. mai 2022
Svar fra Summits Outdoor
Hello,
Thank you very much for your kind review.
We strive to achieve a 24 hour delivery service and are always quick to respond to any questions you may have.
You are very welcome - we hope to hear from you again soon and thank you sincerely for supporting a family business!
Kindest regards
The Summits Team!
Helpful staff and prompt reply for…
Helpful staff and prompt reply for inquiry,
reasonable price and with discount.
2. mai 2022
Good company to deal with
Good price and great service from Summits.
The website is easy to use and product descriptions are clear.
Next day delivery was free.
20. april 2022
Svar fra Summits Outdoor
Hello Alan,
Thank you kindly for your 5-star review. Your feedback is greatly appreciated as is your support of a family business.
We hope to hear from you again in the near future.
Kindest regards
The Summits Team!
Svar fra Summits Outdoor
Hello Alison,
Thank you very much for taking the time to review our store, it's mcuh appreciated.
We wish to thank you for supporting a family business and we hope to hear from you again in the near future.
Have a wonderful Easter!
Kindest regards
The Summits Team!
Excellent customer service
Excellent customer service, really helpful with product replacement and advice.
14. april 2022
Svar fra Summits Outdoor
Hello John,
Thank you very much for your kind review!
We are always happy to help and we certainly hope to hear from you again very soon.
Thanks for supporting a family business.
Kindest regards
The Summits Team!
Quick delivery.
13. april 2022
Svar fra Summits Outdoor
Hello,
Thank you very much for your 5-star rating. This means a lot to us as a family business and we hope to hear from you again soon.
Kindest regards
The Summits Team!
Great product from a great store and…
Great product from a great store and knowledgeable staff with very quick delivery. Happy AAA+++
11. april 2022
Svar fra Summits Outdoor
Hello Gary,
Thank you very much for your brilliant review. We are very happy to hear that!
Always a pleasure to help and we sincerely hope to hear from you again in the near future.
Kindest regards
The Summits Team!
Great service
Very easy transaction and items arrived quickly and well packaged. Hope to use again.
6. april 2022
Svar fra Summits Outdoor
Hello John,
Thank you very much for your kind response to our service. We really appreciate you taking the time to do so.
Thanks for supporting a family business - hope to hear from you again!
Kindest regards
The Summits Team!
Svar fra Summits Outdoor
Hello Greg,
Thank you very much for your 5-star rating.
We appreciate your feedback and hope to hear from you again soon.
Thanks for supporting a family business.
Kindest regards
The Summits Team!
Great service and a great price!
2. april 2022
Svar fra Summits Outdoor
Hello Neil,
Thank you very much for your 5 star rating!
We wholeheartedly appreciate your support of a family business and hope to hear from you again in the near future.
Take care for now!
Kindest regards
The Summits Team!
Great price super quick delivery…
Great price super quick delivery without paying extra ! Will use agin
31. mars 2022
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