Stylevana Anmeldelser 

I wish i could give them minus stars. I had ordered fews products and they never reached me. I am following up with them from last 6 months and i did not get any help. This company is a Scam.

I placed three orders before giving up. They managed to mess up with all 3 of them. I have never encountered a worst customer support service and a slower service in general. The products are worth it but the Odyssey to obtain them definitely not. Never buying from them again.

Please guys don't order from them, this is a fraud website these people think people money is a joke I have ordered for nearly 140euro stuff I am struggling to get my order now very very very bad website
Guys this is my first and last experience it's better to pay a bit extra from good website at least those people are loyal to there customers but not this one. I hope one day my order will arrive but please don't order from them. This is my honest opinion
Thank you

It's been happening to me lately that I buy products that are on stock and ready to ship in 24 hours and then, when it's been a week and my order hasn't been shipped yet and I contact them (and they take their time answering), I find out that they're suddenly out of stock. I wait for two weeks when they're supposed to receive it to find out that it's been delayed. Again, I find this out because I contact them again, they should tell you this kind of things but they never do. Costumer service is terrible, you can't relay on what the website says about the products being on stock or not, the items they give as a gift on promotions lately are always the same, and the discounts they give to Europe are so low compared to US...I was happy to shop here but it's just been getting worse, if someone knows of a better place (besides yestyle), please let me know.

All items arrived and also got some free samples. Thank you stylevana.eu 🤗All in all a good first impression. Also the items were very nicely packed. I purchased on the 26.12.2026 and my items arrived on the 19.1.2026 (given the fact that the holidays were inbetween i would say pretty normal delivery time) . I will definitely buy with you again!

They advertised the 1+1 offer about the Bring Green zinc teca blemish serum which would have been shipped in 14-21 days, I made my order on 21th of December (60€ of products) and waited to get shipped.

10 working days later(11th of January) I asked them by email about the expected date of shipment and I get this answer:
the following product is (it was the 1+1 offer) currently out of stock and the
supply cannot be guaranteed in the
near future.

The next day, on 12th of January it appeared on the site totally available and usually shipped in 24 hours, so I told them to include it my order and not lie, no need for refund. They won't include it and they kept telling me it's out of stock.

STILL appears available (3 days later!) after I have exchanged a couple of emails with the #stylevana #stylevana_sv team.

I strongly encourage everyone NOT to shop with @stylevana_family @stylevana_sv.
Don't fall into the trap of ordering because you will get this deceitful behaviour and in the end you will place an order and not get the item/items you really made the order for.

If you want to get deceived and played shop at stylevana.
14 days of waiting (for my package to get shipped) to then not get the serum I placed the whole order for and have to wait 2-3 more weeks to arrive. Never again

#bringgreen #tecaserum @bringgreen_official @bringgreen_global

Jag har handlat här många gånger. Det kan ta tid att få varorna för dom skickas från asien, men den här sidan gör så jag har råd med koreansk hudvård. Så är tacksam att den finns.

I am very satisfied with Stylevana. I have already ordered several items from them. All were delivered in good condition and each one came with an extra gift. I had to contact customer support twice and they always replied within 48 hours and resolved my request. The longer wait for the shipment is really worth it. I recommend and will be a loyal customer for a long time. I ordered from Slovakia.

So far it's dissappointing if it changes i will update this review. They had a product in their catalogue two times and on accident i added the one with the 30 days shipping instead of the ready to ship i emailed them 4 times to try and get an answer as the product is the exact same and the only thing they did was change the prices (make the product i wanted to sub with cheaper). Since then I keep getting the same automated message with no real reply as to what's happening. There is also NO WAY to cancel your order manually so black friday is lost for me or i have to wait for over a month. They also keep saying my order is released when i still see it as processing in my profile. Be very careful before you order or add anything to your cart they do not care about the customer at all.

Good day, everyone. I’ve been meaning to write this review for a long time. I didn’t want to place an order because of the negative reviews. But then I found myself in a situation where my favorite serum, the one I always use, was completely unavailable on European websites. So I decided to take a risk and ordered from Stylevana EU.

What can I say? All the products arrived quickly. The items were high quality, authentic, and original. When I contacted customer support, they replied literally within two hours. They communicated with me, explained everything clearly. The whole package arrived intact and undamaged. They included lots of samples and even a little gift, which was very, very, very nice.

And it’s a pity that I didn’t order from them earlier because of the bad reviews. It’s very strange that there are so many negative comments. Everything was perfect for me. I’m grateful to the girl who wrote a review on iRecommend about Stylevana EU, saying that she had already ordered from them three times. It was only thanks to her that I decided to take the risk and place an order.

Now I will always order from them, because the prices are great and the product quality is excellent. I placed my order on November 7th, today is November 24th, and I have already received my package. So I definitely recommend this website. And it’s very strange, really, that there are so many bad reviews. It’s a wonderful site — from now on I’ll order only from them. The prices are very good, and there are no customs fees. I’m extremely satisfied.

It has good prices for items you would find a lot more expensive elsewhere
Customer service is quick to respond
The only downside is that it takes too long to ship the items. 10 days for the order to get shipped. And longer for them to arrive. If you are in a rush don’t buy for them. If you don’t mind the wait , it’s good.

I was prepared to wait at least three weeks for my order to arrive, since this was my first experience with this store and I knew the package was coming from Hong Kong.
Within two weeks of placing the order, I received an email confirming that my package was being prepared, and the next day I was given a tracking number. The shipping itself took about five days, so overall everything was processed and delivered to Slovakia in under three weeks.
The package arrived perfectly wrapped in bubble wrap. Inside were six bottles of shampoos, conditioners, and several hair masks. Since the Christmas season is approaching, I can imagine the huge volume of orders they must be handling, so it’s understandable that shipping might take a bit longer.
I compared the products with the ones I bought last year in Japan and can confirm their authenticity.
I’m very satisfied – the delivery was smooth, communication was excellent, and I will definitely order from this store again. And most importantly, I didn’t have to pay any customs fees!!

You are not fair to people. My order was placed on 19.09 and I want it back.

I placed my order since the 15th of September, I have not gotten anything till today. It’s way past 14 working days. It’s way past a month. I contacted customer service and still no response. Not even a confirmation email of my query. All the items I wanted were already in inventory. So there’s no excuse. The price point means if it’s affordable you will get bad service. I’m very disappointed and never ordering from this site again. I need to dispute with my bank. At this point.

I ordered a good amount worth of products since I kept seeing them on my FYP on socials. I placed my order the evening of a Wednesday, the money came out of my bank account but received no confirmation of my order. On Friday I reached out to them explaining the situation and demanding a refund, since whenever I logged into my Stylevana account it showed up as having no orders done there. Their customer service agent Mary Sullivan, assured me I would receive an email soon with the order details. Since I didn't receive anything I contacted them again and now no one will respond to me. This is beyond ridiculous is just blatant daylight robbery. If you are thinking of ordering from them, think again.

The product arrived defective. The shampoo spilled out of the tube. The seller refused to refund my money.

La en order den 14 aug, den skickades den 21 augusti, den kom fram idag 29 augusti.
Bara gott att säga. Lätt att handla och betala.
Tips är att hålla koll på om varan finns i lager innan du beställer.

I placed an order with Stylevana on 29 June 2025. The website stated the products would be “dispatch within 24 hours”. It has now been almost two months, and I still have not received anything.

From the beginning, their customer service has only sent me copy-paste template replies. Every time I asked for an update, I received a different story:

First they said my order was in transit from Hong Kong.

Then they told me it had arrived at the local warehouse in my country and even asked me to provide my phone number, full address, and name so they could “rearrange delivery” with the courier.

A few days later, they contradicted themselves again and said my order was still in transit.

Now they are telling me I have to wait until the parcel is “returned to their warehouse in Hong Kong” before I can get a refund — even though the order has never arrived at my home.

This is completely unacceptable and dishonest. I never cancelled my order. I only asked for a refund after weeks of lies and contradictions. I highly doubt my parcel ever even left their warehouse in Hong Kong.

No customer should have to wait months, be misled with false updates, and then be told they must wait for a package to be returned to Hong Kong before being refunded. This is bullshit and scam behavior.

This experience shows their true face. They failed to deliver, failed to refund, and failed to take responsibility.

I will be filing complaints with the Czech Trade Inspection Authority (ČOI) and the European Consumer Centre for breach of consumer rights and misleading communication.

Warning to others: do not trust the “dispatch in 24 hrs” label, do not trust their shipping updates, and do not expect real customer service. If you want peace of mind, buy only from trusted websites, not from Stylevana.

Update (August 26, 2025): After many weeks of contradictions and no delivery, Stylevana has now offered me a coupon for the full order value. I have decided to accept it and give them another chance. I will update again once I place the new order and see if it arrives without problems.

I am writing regarding my order placed over two months ago, which has still not been delivered.
According to EU and French consumer law (Code de la consommation - Articles L216-1 and L216-2), the maximum delivery time is 30 days unless otherwise agreed. This legal period has been largely exceeded.
I therefore formally request the immediate cancellation of my order and a full refund without further delay.
Please note that if I do not receive confirmation of my refund within 7 days, I will open a dispute with my payment provider (credit card) and report this matter to the relevant consumer protection authorities.

I have been ordering from Stylevana for years and never had an issue until my last 2 boxes 2 months apart when everything seemingly fell completely to bits.

My order was stuck in pending for almost a month with no communication, when I emailed them they said an item was out of stock and would I like a refund or wait for it to come back in stock and ship all my items together. Fine I thought, I'll get a refund and order the missing item at another time, so I responded to the email from the customer service rep to that effect. 2 weeks later still nothing, so I emailed again. Another item is out of stock now too and the refund for my first missing item still has not been processed😐. Whatever, its annoying but I'll refund that one too and move on.

You can probably guess what happens next. Absolutely NO response to customer services despite me emailing 3 more times, eventually after the box had been pending for nearly 2 months I emailed threatening to cancel the entire order unless the box was shipped by the end of the week as by this point I was so fed up I didn't even want the items I bought (mind you I spent nearly £200 on this order). Miraculously my order was marked as shipped the very next day (still no customer service response however). I recieved my items nearly 3 MONTHS after ordering them, they would probably still be stuck there if I had not gone full Karen out of frustration.

Having been a loyal customer for years I'll now never shop here again, its just not worth the hassle when you can order from YesStyle with near enough the same prices and they actually can be bothered to send the items out in a reasonable timeframe.

As of writing this I've still had no response from StyleVana customer services, so they clearly do not care about losing a customer and I doubt very much they will change anything despite the numerous reviews that echo my experience. Avoid this company all together.