I have been with Styleseat since the very beginning. I don’t really have complaints because you’ve evolved so and as you did so. Have I and my business. There are a lot of features that have been adde... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I highly recommend not using this app unless you wanna gamble with your money. The stylist can cancel your appointment anytime and not refund you your deposit. To make it worse StyleSeat itself is no... Vis mer
Selskapet har svart
The site is wonderful for keeping a schedule of every client that books, and works to help resolve issues on their end. I would like to be able to add more than one payment method for instant payouts,... Vis mer
Selskapet har svart
I love stylseat. It’s the perfect middle man between me and paying customers. The app has plenty of features namely their email marketing and social post options. And they’re always innovative. While... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
StyleSeat is a beauty and grooming marketplace that helps millions of new clients search, discover, and book beauty and barber professionals. For stylists and beauty professionals, it’s the only booking platform that grows your revenue for you by helping you get exposure to new clients and earn more for appointments. For Clients, StyleSeat offers thousands of top professionals to choose from for a variety of popular beauty services. Each professional has a list of services with pricing, photos and client reviews so finding the right pro for you is easy. Book an appointment right in the app or website, we'll send you confirmation and reminders and you can even pay through the app too! For Professionals, StyleSeat isn't just a booking app. We’re an all-in-one solution that helps salons, stylists, barbers, nail techs & more manage and build clientele. Our Pros earn more money, get exposure to millions of clients and keep their regulars coming back.
Kontaktopplysninger
94107, San Francisco, USA
- styleseat.com
3,1
Middels
212 anmeldelser
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The new client fee is very extreme for…
The new client fee is very extreme for me. I barely get paid for my services.
2. mars 2026
Svar fra StyleSeat
Thank you for sharing your feedback. We understand that fees can feel significant, and we truly appreciate you taking the time to let us know your thoughts. Our goal is to make sure you have the tools and opportunities to grow your business while connecting with the right clients. With the New Client Connection program, we’ll run ads and promote your profile across search engines and social media, and you only pay when we get you a new booking.
You can also track how well your New Client Connection feature is performing by going to your Marketing tab and selecting New Client Connection. There, you’ll find detailed stats, including the total revenue you’ve earned from clients who booked through the program. We value your partnership and look forward to continuing to support your success.
Helping me grow my business soooo much!
2. mars 2026
Svar fra StyleSeat
We’re truly grateful for your kind words and are thrilled to hear that StyleSeat has been helping you grow your business.
Building and growing a business takes an incredible amount of dedication, and it means a lot to know that our platform has been able to support you along the way. Helping beauty and wellness professionals connect with more clients, manage their bookings, and expand their businesses is exactly what we strive to do every day.
Feedback like yours is incredibly encouraging for our entire team. We’re excited to continue supporting your journey and celebrating your success as your business keeps growing. Thank you again for being part of the StyleSeat community!
Confused
Yes, it’s drawn a lot of attention but there’s so many glitches in the app that I can’t even respond to the clients so I’m losing clients just as fast as I’m getting them
2. mars 2026
Svar fra StyleSeat
We recognize how important it is to respond to your clients without interruption, and we’re committed to resolving this quickly.
We’ve taken a closer look and noticed that your device’s operating system and app version may not be fully up to date. Running the latest iOS version and updating to the newest StyleSeat app version can resolve many performance-related issues. Please make sure both are updated, then fully close and reopen the app.
We’ve also made an update on our end and believe the issue may now be resolved. We’ll also reach out directly to keep communication open and ensure everything is working as expected.
I really appreciate how you work but…
I really appreciate how you work but the Time you take to help with claim is high .
I have a request pending since two weeks .
That is not normal
I have more than a month without receive my earnings
2. mars 2026
Svar fra StyleSeat
Thank you for sharing your feedback. We understand how concerning it can be to experience delays with your earnings, especially when you’ve already been working to resolve prior verification matters.
We see that a previous verification issue was addressed, and it appears there may now be an additional requirement related to your account. We’re reviewing this to ensure you have clear guidance on what’s needed so your payouts can continue without further delay.
We’ll be reaching out to you directly to help move this forward as quickly as possible. We appreciate your patience and look forward to assisting you.
I love it because I’m able to get more…
I love it because I’m able to get more new potentially long time clients
2. mars 2026
Svar fra StyleSeat
We love hearing this. Thank you so much for sharing!
One of our biggest goals is to help beauty and wellness professionals grow their business and connect with new clients who turn into long-term relationships. It’s amazing to know that StyleSeat is helping you attract new potential clients and expand your reach.
Building a loyal clientele takes time, talent, and trust, and we’re honored to be part of that journey with you. We’re excited to continue supporting your growth and helping you fill your calendar with clients who keep coming back.
Wishing you continued success and even more fully booked days ahead!
If I could give 0 stars I would
If I could give 0 stars I would! Horrible customer service! They will not pay you! It has been times where it will say I was paid out and money doesn't hit my account!! I decided to cancel my membership so they flagged my account as fraud and refuses to pay me!! They already charge mad fees and they still choose to steal!! That is insane!!
28. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra StyleSeat
Thank you for taking the time to share your experience. We understand how important it is to feel confident in your earnings and how they’re handled, and we take concerns like yours seriously.
It appears your account was flagged for review by our Compliance team. These reviews are designed to help protect both professionals and clients, but we recognize how disruptive this can feel when it impacts your business. Our team is actively reviewing your case, and we’re committed to helping you resolve it as quickly as possible.
We see that you already have an open ticket regarding this matter. Please continue replying in that thread so all details can be reviewed thoroughly, and nothing is missed. If there’s anything additional you’d like to share, responding there will allow us to assist you most efficiently.
We appreciate your patience while this is being addressed and remain focused on helping you through it.
I used it to book a new stylist
I used it to book a new stylist. Poor customer service, horrible. Acuity is better!
They cancelled my appointment after I rebooked it AND after they sent me a text confirming I rebooked it.
I checked the app, and the appt was cancelled, so I reached out to customer service and let them know. I then rebooked the service because I did not want to lose the spot and reached out again to customer service bc I had to pay another booking fee!!! That's TWO for one appointment bc THEY cancelled it.
Customer service then told me they cant refund my initial booking fee bc its not refundable and I cancelled. I did NOT cancel, Styleseat did.
I am left to reach out to a stylist I have never met to get a refund. This is horrible and unfair that I have to try to get my own refund.
The mobile web experience is also horrible. messages dont send to stylists, so i have to go on the desktop web to send messages
poor experience and customer service just copies and pastes the same message. they didnt even offer to reach out to this stylist on my behalf even thought their system was the issue.
18. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra StyleSeat
Thank you for sharing your experience. We understand how frustrating it can be when an appointment status changes unexpectedly, especially when a deposit is involved.
To clarify, deposits on StyleSeat are set and managed by the professional offering the service rather than by StyleSeat directly. That said, we want to make sure the situation around the appointment change and the deposits you mentioned is fully reviewed.
Our team has located your support ticket and will continue following up with you there to look into what may have happened and help clarify the next steps regarding the appointment and deposit.
We appreciate you bringing this to our attention and will work with you directly through your existing support message.
Vagaro is $23 & GOOGLE is FREE- DO NOT USE STYLESEAT!
Rip off.
6 leads and bookings in 2 weeks on alt sites. ZERO LEADS from Styleseat in 45+ days & they took $51 of my money.
Paid subscription fee to initiate the service & for the first 2 weeks my profile- while filled out properly, was not visible unless directly searched for by name. Reached out to their "tech support" which is 1-2 people sitting in an office and taking 24+ hours to repond to simple requests.
After supposedly resolving the inability to be found in search, this continued until I decided 45+ days in with 0 leads was not worth it & they want to tell me about "higher ratings." NO, ZERO leads or "new client connections" = BS but I have been getting clients for FREE on Google??? My profile was likely STILL not visible after they supposedly resolved it & NEVER comped me for it as I had requested INITIALLY.
I requested cancellation & they removed my profile more than a week+ before renewal was up- because they are THEIFS & SCAMMERS. So you are keeping the FULL cost of the month- but not refunding any parts of my money while deleting my profile completely- BEFORE then??? YES this means they are ABSOLUTELY SCAMMERS.
Subscribers cannot just cancel & remove their credit card information from their website- which should be ILLEGAL. They make it ridiculously difficult to cancel by forcing you to complete a SURVEY asking why you're cancelling; Because Styleseat is trash, overpriced and nobody uses it anymore & they also often have issues taking money from stylists and/or overcharging them AND clients often- AS YOU CAN SEE. Then they want to email you back-and-forth afterwards trying to get you NOT to cancel like SCAMMERS do.
Their raggedy website has been on the decline since 2018 due to unscrupulous business practices apparently now that I got word on it. They will NEVER have to worry about me ever recommending or using their crappy lack of service & no-client having booking site again.
2/13/2026: StyleSeat replied with the same BS they said when they refused to refund my money. They're only responding here because I filed a BBB complaint and they still REFUSED with cut and paste responses. Don't post a response like you're interested in resolving the issue because you made it very clear you're not. Of course you can't find a profile, it's deactivated & I requested that it be deleted- if you actually read my review, you would know that.
What purpose would going through all these additional steps be for?I have wasted enough time with you all and it cost ME. I have no intention of using your services ever again... You had a whole MONTH to resolve this before complaints & reviews were filed. You want to help me out? Process my refund like I ASKED for instead of pretending to actually care. Everything is outlined of why a refund is due but you want to fight and fake like you care. I have no interest in doing any more business with you, so if you're not going to refund me shut up talking to me.
You can refer to Better Business Bureau case #24425118 Since you can't find a deactivated profile in which you wouldn't be able to no way, to refund my money.
3/1/2026 and in case anyone was concerned or wondering… They never reached back out to me about this- after putting the info out there for anyone to see... so there's your proof they're only responding to save face.
12. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra StyleSeat
Thank you for taking the time to share your experience. We’re truly sorry to hear how frustrating this has been, especially regarding profile visibility, leads, and billing. That’s not the experience we want for any professional on our platform.
We take concerns about search visibility and subscription charges seriously. Our team would like to review your account history, including your profile status, search placement, and the timing of your cancellation, to ensure everything functioned as expected and address any discrepancies.
We weren’t able to identify your account based on this review alone. Please email us at support@styleseat.com with “App Review” in the subject line and include your account email or any previous ticket numbers. This will allow us to investigate thoroughly and follow up directly.
We appreciate you raising these concerns and would welcome the opportunity to review the details with you.
StyleSeat is a great BUT..
StyleSeat is a great tool for attracting new clients, but the fees are absolutely outrageous. There’s membership fees, transaction fees, and new client fees. They also up charge the clients for “premium spots” without the stylist’s permission and then take a large portion of the profit.
10. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra StyleSeat
Thank you for taking the time to share your feedback. We understand that pricing and fees are an important part of running your business, and we appreciate the opportunity to provide more context.
StyleSeat’s membership and transaction fees support the tools and services designed to help professionals attract and manage clients, including marketplace visibility, integrated payments, automated reminders, client management, marketing tools, and business insights. Many professionals use these features to grow their client base and streamline day-to-day operations.
Regarding Smart Pricing, this feature applies an upcharge for premium time slots to help maximize earnings during high-demand times. Professionals maintain full control and can choose whether to use Smart Pricing or turn it off at any time within their account settings.
We’re always happy to walk through a detailed breakdown of fees and help ensure you’re getting the most value from the platform. If you’re open to it, please reach out to us at support@styleseat.com with “App Review” in the subject line so we can connect directly.
We appreciate your feedback and the chance to clarify.
Cancellation issue with StyleSeat
I had an issue with StyleSeat. I have been using StyleSeat for years. However, this time I made an appointment with my regular hairstylist. Due to a health issue, i couldn’t drive the distance to the Stylist salon. Therefore, I had to cancel the appointment. The appointment was canceled about three or so days before. The day of the appointment, my Stylist called me asking where was I? I informed her that I had canceled the appointment on StyleSeat. The Stylist informed me that the appointment was not canceled, and I told her I canceled it on StyleSeat I don’t know why the cancellation didn’t to register. I’ve contacted StyleSeat and the Stylist to discuss the technological issue with my cancellation. I was charged $80 fee. I contacted StyleSeat for a refund. However, they have just only written me back-and-forth , back-and-forth through emails, but never have offered a refund of the $80 nor have they acknowledge that the system had technical issues. For that reason I will not I use StyleSeat again. I still want an $80 refund. This has also impacted my relationship with my Hair Stylist. Because she thought I messed her appointment bookings up and she could’ve earned money.For that I am sorry. but historically speaking I have never been a no-show. I have always canceled my appointments in advance.
24. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra StyleSeat
We’re sorry for the frustration this situation may have caused, especially given your long history as a valued client. Unfortunately we can’t cancel appointments via email, and stylists set their own no-show/late cancellation policies.
Cancellations through StyleSeat will send notifications to both you and your stylist via email. To cancel an appointment, log into your account, open “Appts,” click “View Details,” select “Cancel,” and confirm that you've received the cancellation confirmation via email.
While we cannot provide refunds on behalf of the professional we would love the opportunity to look into the technical issue you experienced further. Please send any proof of your cancellation to support@styleseat.com so we can investigate and work toward a resolution. Our goal is to keep your experience fair and positive.
I’m constantly paying more fees I pay a…
I’m constantly paying more fees I pay a monthly fee which should be free considering all of the other fees I’m considering switching apps
2. november 2025
Svar fra StyleSeat
We recognize your dedication to building your business and the success you’ve achieved, especially through the positive experiences you’ve created for your clients. We'd appreciate the chance to address your concerns around fees. Our aim is to ensure that any costs are matched—and ideally exceeded—by the value you receive from the platform.
Many professionals find that the platform helps them connect with more clients, strengthen their reputation, and grow their business. While we can’t discuss account-specific details here, our team will reach out to you directly to better understand your situation and explore ways to help you manage costs while continuing to succeed.
Your feedback is important to us, and we look forward to connecting with you soon.
Terrible experience, I’m done.
I am literally just trying to get my refund so I can delete my account and the app. I noticed that a lot of professionals have cancelled my appointments before as if I requested the cancellation when I didn’t. At first I really didn’t understand what was happening so I didn’t follow up with it, my fault. However, last month I booked an appointment for a full glam makeup, two professionals cancelled on me and again claimed it was by my request. When I sent messages as to why, none responded but every single time I rescheduled with someone else StyleSeat charged me a fee and the last appointment they even charged a deposit which I am still waiting to get refunded. The professional doesn’t have her contact number listed. I tried sending her a message and there was no response. She has an address listed and it will take you to the general area but no specifics so you don’t know where to go. I got there 15 mins before my appointment time messaged several times to send the specific address and waited for 40 mins. I only got a response 2 hours after the appointment saying she did not see the appointment because it was made last minute and for me to reschedule. I made the appointment the day before after the second professional cancelled on me. I have since then send her a message, send StyleSeat a message, filled out a form to get a refund and reported it but I have had NO RESPONSE. It’s been a month.
18. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra StyleSeat
We’re sorry to hear about your experience and understand how frustrating it must have been to have your appointments impacted and to be waiting on a resolution. We appreciate you taking the time to share these details so we can better understand and address your concerns.
To clarify, StyleSeat is a platform that connects clients with independent beauty and wellness professionals. While professionals manage their own schedules, locations, and communication, we take reports like yours seriously and will review them in line with our Terms of Service.
In situations where an appointment is cancelled by the professional, any applicable fees or deposits may be eligible for a refund depending on the circumstances. If an appointment is not accepted by a professional in time, your deposit and booking fee will be automatically refunded. Please email our Support team at support@styleseat.com with your booking details, any receipts or screenshots, and include “App Review” in the subject line. This will help us locate your account quickly and investigate further.
Thank you for bringing this to our attention. We value your feedback and the opportunity to work toward a resolution.
Site does not properly manage stylists
Site does not properly manage stylists. Stylists can lie and con people, and literally get away with it. The level of unprofessionalism is insane. Please be very careful because once they scam you, you won’t get your money back unless you contact the BBB. The company site will do NOTHING…as if they are in on it.
13. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra StyleSeat
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. We take concerns about professionalism and customer trust seriously, and if you’re open to it, we’d like you to reach out to our support team directly so we can look into the situation in detail. Please contact support@styleseat.com with the subject line “App Review,” so our team can further investigate this issue for you and address your concerns. Your input helps us enhance our processes and work toward providing a better experience for all users.
My favorite workplace
I absolutely love this app and I’ve been using it for years. I appreciate the opportunity to grow and develop with this platform. I especially enjoy the perks and data provided to premium membership and the StyleSeat Capital which has definitely been beneficial in growing my brand.
2. august 2025
Svar fra StyleSeat
We’re thrilled to hear how much you’ve enjoyed using StyleSeat over the years and that we've supported your growth. It’s great to know the premium tools, data insights, and StyleSeat Capital have helped you grow your brand and connect with more clients.
Supporting professionals like you is exactly what we aim to do, and feedback like this motivates us to keep improving. Thank you for being part of the StyleSeat community!
My experience on style seat is…amazing
My experience on style seat is amazing!! I get to post my work and also get to advertise my business as a stylist!! Becoming top pro is definitely a tremendous blessing!! Continue to grow and preserve on style seat and you can become top pro as well!!thank u
2. januar 2026
Svar fra StyleSeat
Thank you for sharing your experience with StyleSeat! We’re so glad to hear the app has helped you showcase your work, promote your business, and reach Top Pro status. That’s an exciting milestone.
Helping professionals grow through visibility, tools, and client connections is exactly what StyleSeat is built for, and we’re proud to support your continued success as part of our community.
I love this app
I love this app, as a new stylist on my own the sent me clients, also they have good marketing knowledge! Definitely use this app!
2. januar 2026
Svar fra StyleSeat
Thank you so much for your kind words! We’re thrilled to hear the app has been helpful in connecting you with clients and supporting your journey as a new stylist. It’s great to know our marketing efforts are making a positive impact for you.
We appreciate you being part of our community and look forward to continuing to help your business grow!
This company is a rip off
This company is a rip off. The rate is to high and they are hard to get in contact with they charge your clients a higher price than what's listed. Get your own easy simple booking. Don't be to desperate to use these people its not worth it.
2. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra StyleSeat
We’re sorry to hear about your concerns and appreciate you taking the time to share this feedback. At StyleSeat, our pricing reflects the tools, exposure, and resources we provide to help beauty and wellness professionals connect with new clients, build lasting relationships, and grow their businesses.
We’d welcome the opportunity to learn more about your experience and see how we can help. Please reach out to our support team at support@styleseat.com and include “App Review” in the subject line, along with any details you’re able to share. This will allow us to review the situation and follow up with you directly.
Thank you again for sharing your perspective. We value feedback from our community.
Overall it’s a good company to work with
Good company just glitches sometimes but they get them corrected. However, they are an inconvenience sometimes.
11. juli 2025
Svar fra StyleSeat
Thank you for sharing your feedback. We’re glad to hear you’ve had a positive overall experience and that issues are resolved when they come up. We also understand how technical issues can be inconvenient, and we appreciate your patience when that happens.
We’re always working to improve app performance and reduce disruption when issues do arise.
We’ve reached out to you directly via email to follow up and learn more. If you’d like to share additional details or need support, you’re welcome to reply there at your convenience. Thank you again for taking the time to leave a review.
I have never had a problem until I made…
I have never had a problem until I made an appointment and the stylist never responded to my messages. I submitted a ticket and received an email saying they will respond within 48 hours, the appointment is in less than 12 hours. While trying to give the stylist time to resound, didn't know if I should go or not, reschedule or cancel the appointment. There are no appointments available for me for the time I need the service. This is unacceptable, I will never use this APP again. I will go into salons to make my appointments.
22. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra StyleSeat
Hi Martina,
Thank you for sharing your feedback regarding your appointment. This is not the level of service we want our clients to experience, and we sincerely apologize for any inconvenience this has caused, as well as for the lack of responsiveness from your Pro.
In situations like this, we recommend messaging the Pro through the app or checking their profile for any contact details they have provided so you can reach them directly. If you have already made every effort to contact the Pro but still received no response, please email us at support@styleseat.com with "App Review" in the title and your details so we can further assist you.
Our goal is to provide a convenient platform that allows you to book appointments through our app without the need to visit the salon in person, and we are committed to ensuring you have a smooth and positive experience. Thank you for contacting StyleSeat.
I booked an appointment with a stylist…
I booked an appointment with a stylist on October 28 to take place on November 1st at5 am. On Thursday, the stylist reached out and asked about the style I wanted. I didn'thear anything else from her until I reached out at 5:30 pm on Friday, October 31st, thenight before the appointment was supposed to occur, to ask about the location of theservice (her profile states "mobile stylist"). She replied that she would not have time tocomplete the style I wanted, and that she could do it on Sunday at 5 pm or any day at 4 pm. None of those times worked for me, so I let her know that she should cancel the service since she was unable to complete the service at the time I scheduled. The next day, I was charged $80.00 for "late cancellation." I reached out to the stylist for a refund, and received the following response: "Hello LaVonya, I hope this email finds you well. How are you today? My name is ****, and I’m with the StyleSeat Support Team. Thank you for reaching out— I’m here to help. I truly apologize for the delayed response, as we’re currently experiencing a high volume of inquiries. I appreciate your patience during this time. I’m so sorry to hear about your recent experience and that your appointment was canceled by the stylist. I completely understand how frustrating it must be to be charged when the service didn’t take place, and I want to make sure we get this resolved for you as quickly as possible. To get started, I’ll need a bit more information. It looks like the email address ****** isn’t linked to any StyleSeat account in our system. Could you confirm if you might have used a different email when booking your appointment? I responded to the email with my other email and received a cookie-cutter response: "Professionals have the option to set a No-Show and Late Cancellation Policy, which is visible on their profile page," etc.
26. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra StyleSeat
Thank you so much for sharing this experience. We’re very sorry to hear what happened—especially after planning ahead and attempting to coordinate directly with the stylist. We completely understand how frustrating it feels to be charged when the appointment didn’t take place at the original time you scheduled.
Professionals on StyleSeat set and manage their own cancellation policies, and we recognize that situations like this should still be reviewed to ensure the policy was applied correctly. Our Support Team can take a closer look at the timeline, communications, and how the charge was processed to make sure everything aligns with the policy expectations.
Please email our team directly at support@styleseat.com, and include the email used for booking so we can locate the correct appointment. When you reach out, please also include “App Review” in the subject line—this helps us identify your case quickly and follow up with the appropriate review.
We appreciate you bringing this to our attention and would like the opportunity to assist further.
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