Concern about some booking systems. Directly on PC works fine, via mobile is a concern. On Mobile, payment process confirmation crashed, no booking but have taken funds and not yet refunded. W... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Franz(hope correctly spelt) did help find a cheap flight with a suitable baggage allowance for myself, wife and daughter. We got our tickets within few hours through email . The tickets and luggage al... Vis mer
My first time booking with studentuniverse was a nightmare. I don’t see myself recommending someone. For first timers you have to have a heart otherwise you will have mental health issues . Unfortun... Vis mer
Absolutely awful must be banned total headache hidden charges worst of all imagine u have to talk to customer service based in Philippines. Ridiculous English alao i wasnon phone 2 hours still zero... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
StudentUniverse is one of the world's leading travel booking sites for students and young adults under 26. We’re partnered with more than 90 airlines including Virgin Australia, American Airlines, Air China and more to give you exclusive student flight discounts that can’t be found anywhere else. On top of that, we also offer frequent promo codes to make your flight the cheapest it can possibly be. A little history: we launched the site in the US in 2000 and students liked us so much that we were acquired by Flight Centre Travel Group in 2015 and we expanded into Canada in 2020.
Kontaktopplysninger
9th Floor, CI Tower, St Georges Square, KT3 4TE, New Malden, Storbritannia
- 44 203 943 5222
- assist@studentuniverse.com
- studentuniverse.co.uk
3,5
Middels
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
My flight ticket was canceled at the…
My flight ticket was canceled at the last minute...
1. april 2025
Svar fra StudentUniverse UK
Hi there,
We are sorry to hear about your experience. Unfortunately, we have no control over the changes and cancellations imposed by the airline, but we do our best to accommodate in the event of a cancellation.
Student Universe
Very helpfull ,Highly recommend
23. mars 2025
Impressive service
Great price on the Brisbane London return flight. I was nervous using them as I had never used them in the past. But everything went very well, and the e-tickets were issued less than an hour with Qatar Airways. Others sometimes take a day or two. So I'm impressed with the price transparency and quick turnaround. Thank you 😊
28. mars 2025
Easy to Navigate the Site
It was Very simple to use and I had no issues when booking my flights.
26. mars 2025
wha great sitet
what can i say it was so easy to use a the price was great would recomemd to anybody that this site is a winer
all the best Stuart
24. mars 2025
Easy to check flights and book
23. mars 2025
So far good
So far good. Easy to book and reasonable price. I can't review the trip until I have completed the journey though.
21. mars 2025
Great experience all round
18. mars 2025
No accountability or response from Support Team
I called the support line to confirm whether there would be one piece of carry-on luggage included within the price of a ticket as there was no information or indication on the website. The support worker confirmed that there was carry-on luggage included. However it turned out that the luggage was not included and the ticket also did not allow for the add-on of carry on luggage. I've called and emailed and waiting for a response but I've received no help for over a month. There is no response or accountability from this team and they say they provide discounts on tickets but it's actually the same as the airplane provider.
8. februar 2025
Great deal on a flight ticket
Great deal on a flight ticket, even though I'm not a student - was a bit hesitant because I didn't know the company, but ultimately no troubles at all - would recommend
6. mars 2025
Really good 👍
18. mars 2025
My ticket just cancelled five minute…
My ticket just cancelled five minute left for my boarding the reason that they didn’t proceed my ticket
13. mars 2025
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.