the issue was on the buyer's side, but i was the one who was under complaint. I cannot force them to accept a transfer and the issue was they couldn’t figure out how to accept. The game was about to b... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Quickly resolved a dispute (buyer claimed they didn’t receive a ticket that was successfully transferred to them) in my favor. Process to respond to the dispute was very clear. Other than that, I’ve s... Vis mer
Selskapet har svart
App protects buyers but does not sellers, someone bought my ticket i transferred within 5 minutes and less than an hour before the game the buyer cancels on me. I email support stating my end of the t... Vis mer
Selskapet har svart
The first ticket I tried to purchase was cancelled, but this could’ve been on the seller’s side of things. Overall smooth and easy process, I highly recommend it if you’re looking for cheap tickets fa... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Student Seats is a college student ticket exchange platform. We secure all of the money exchanged on our site by utilizing Trustap's unique escrow platform and provide automatic buyer protection with every purchase. If you are looking to buy Football, Basketball, or Hockey tickets as a college student, check out Student Seats!
Kontaktopplysninger
353 Strathaven Dr, 35124, Pelham, USA
- support@studentseats.com
- studentseats.com
3,0
Middels
28 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Customer service
The support like is great they were extremely helpful answering my questions and responded very quickly
28. august 2025
Anmeldelse skrevet uten oppfordring
Quick and Easy
The first ticket I tried to purchase was cancelled, but this could’ve been on the seller’s side of things. Overall smooth and easy process, I highly recommend it if you’re looking for cheap tickets fast!
25. august 2025
Anmeldelse skrevet uten oppfordring
Quick response got problem solved in no…
Quick response got problem solved in no time
24. august 2025
Anmeldelse skrevet uten oppfordring
Legit Site
The company founder is very active and responds quickly to emails. I had doubts about it being a real company or getting paid, but it paid out quickly and is legit. Definitely be sure to read carefully through all the steps tho!
11. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra studentseats.com
Thank you so much for your review! I am glad we were able to resolve your doubts! If you ever need any help, you know how to find me!
Good customer service
Solid platform, and communicative customer service. You can talk to them like real humans and they solve problems like real humans.
26. februar 2025
Anmeldelse skrevet uten oppfordring
Customer service was great
Customer service was great, very quick with responses and helpful.
7. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra studentseats.com
Thank you for your review Jasper! I am glad we could resolve things in a timely manner!
Excellent customer service
Excellent customer service! I had an issue with a ticket transfer, and the team was incredibly responsive and fair in resolving the situation. Even though the buyer couldn’t locate the ticket, they handled it professionally, refunded them, and even offered to reimburse me. Their communication was clear and considerate throughout the process. Highly recommend!
28. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra studentseats.com
Thank you for your compliments! This is the quality, speed, and standard that we will strive to uphold for every user to ensure everyone is completely satisfied! We hope to see you again :)
No customer service
I sold one ticket on this platform and then received another ticket which I also needed to sell since I did not intend on going to the football game which these tickets were for. However, their system does not allow you to sell a ticket while still in the long period during which the buyer can complain.
It is understandable that their system would have bugs, however, what is unacceptable is the complete lack of customer service I received when I used their contact from the website and emailed them twice describing my issue several hours before the game. This forced me to hold the ticket while not attending the game, which at my school severely impacts loyalty points.
16. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra studentseats.com
We have updated the system to allow for this change! I apologize our that our customer support was not up to the standard we want it to be at so we have made some changes! I hope you return and we can show you that we have improved our processes!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.