I am very disappointed in the Stretch Zone BlueDiamond branch in Las Vegas Nevada. They seem not to have any professional etiquette by charging me when I had a family bereavement overseas as they ke... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I get my stretches in Bowling Green Ky, and I have to say my time with them has been AMAZING. Katie, Conner and Tyffanee have truly done my body a great deal. My right arm has been an issue for me for... Vis mer
I go to the one in Fort Worth. It's hard to cancel membership. They keep charging me every month for 5 months now despite I called and emailed them to cancel it. They also change charging amount from... Vis mer
I was never informed that my credit card would be charged 99 dollar every months. I lost over 1200 dollar just keep charging in my account. I am really dissapointed with their policy. Please be aware... Vis mer
First off Stefanie did a great job.
First off Stefanie did a great job.. but management horrible didn’t appreciate how they went about on pulling money out of my account..very very disappointing.. was really enjoying stretches..Grade F..
Release & Relax
I have sciatic issues and flare ups constantly. I work out at the gym three days a week and I stretch but not nearly as much as I should. I opted to try stretch zone and Stacy was amazing. She was in tune with your body and what stretches it needed. I felt very good on the initial stretch and have been back for more!!
I was told I could give a verbal notice…
I was told I could give a verbal notice of my cancellation. it worked the right time but with a different trainer, that I wasn't aware that she coulldn't cancel my membership, I was charged two months that I didn't use
It’s a scam
It’s a scam ! Don’t waste your money bon live what you are reading I cancelled and still was charged I’m thinking of contacting the attorney Hebrew consumer line
This company starts recurring charges…
This company starts recurring charges to your account immediately and they make it near impossible to cancel. They dont honor your membership at other location and they refuse to refund your money stolen from your account.
You'll continue to be charged 30 days after your cancellation. It's all about money.
Considerable pain following the visit for several days. Still billed for 30 days following cancellation (rip off). Website site indicated even after cancellation anything paid will be credited to visits available for 90 days. My account shows available visits to be 0.
The manager Sam just wants your money…
The manager Sam just wants your money and she will do anything to sign you up for a membership. Lack in flexibility to reschedule or cancel your appointment and forget about any refund for customer satisfaction. I would give negative stars if I could.
Didn't realize I was signing a…
Didn't realize I was signing a recurring charge. Now have a second $200 charge coming because it's within 30 days. So I've paid $475 for my one visit which was supposed to be free. Lol beware this is worse than the old gun membership scams.
Poor business practice
I went to Stuart Fl location for a complimentary stretch on November 5th. Met with Geno who told me I could purchase a month for $200.00. He NEVER informed me that it would be a reoccurring monthly charge. When I saw that I had a pending charge on December 4th on my credit card I called location, got VM & left message. I drove there & was told he was not there. He finally called me back & said he would send me a link on app to cancel, but of course did not refund! Poor business practice!
Tyler at the Woodstock Georgia Stretch…
Tyler at the Woodstock Georgia Stretch Zone has released tension in my back, leg and shoulders which has greatly added to my recovery from a recent knee injury. I highly recommend Tyler who is very knowledgeable in the physiological treatment of stress release and pain management.
This is my 3rd stretch
This is my 3rd stretch. I feel super relaxed this time. I believe the stretching is beneficial for my body. I've lived with pain and am recovering from 2 knee replacements. Due to that I have been walking around very tight in order to mentally protect myself from pain. Although I stretch daily at home, I could not get my muscles to release. Today I feel I am losing that urge to protect and am walking so much more relaxed. Nick and Stacey at the Clermont Florida location are getting my high five.
StretchZone Cranberry has it going on.
The StretchZone process from demo to stretch is smooth and inviting. I have worked with several of the stretch artists and am seeing positive results now.
Great location. Easy access and parking.
I went to receive what was supposed to…
I went to receive what was supposed to be a free stretch andu card was charged 200 I called cancelled still waiting onu refund but they keep taking money from my account now it's 400 no one ever has a answer it's like if I haven't booked a session since the first one it should say something I want my money back
I initially had a positive experience…
I initially had a positive experience with Stretch Zone. However, it is very frustrating that I tried to cancel the membership & there is no option to do so using the online account. I then called to ask about canceling & did exactly what I was told to do. I sent an email with details I was told to include, but there was no response to that email & no follow-up call, like I was told. I called the Cutler Bay location multiple times since then & asked to speak with a supervisor or manager, but kept getting the run around. Was told each time the manager was busy and would return my call. No one returned my call. I was also told after providing details on when the email to cancel the membership was sent that someone “started working on it.” I initially thought this membership was a good idea & would benefit me. But my plans changed & I preferred to go in on a as needed basis. I only requested a refund for the last month & had intended to use the remaining services that were already paid for. I paid for 12 services with a 90-day membership & only used 1 of those 12 services. Someone named Orlando eventually returned my call only after I left a bad Google review on their website. I could tell that he was lying & had no intention to follow through with his claim of escalating the matter to corporate. Since then, they removed the remaining services I had left & paid for. If StretchZone is supposedly “committed to providing high-quality customer service,” what is their explanation for this? This review is specifically for the Cutler Bay, FL location. The store managers or owners are Alina Pitsika & Sachin Kumar.
Requested cancellation of my contract…
Requested cancellation of my contract within the promotional period and (of course) they continued to charge me. I've called several times and stopped my the studio and just keep getting the run around. Beware of the Woodbridge/Lake Ridge site.
Its been over a year that my contract…
Its been over a year that my contract was cancelled, I was sick for awhile with covid and was unable to go.
When I felt better and was able to go I was told that my contract was cancelled and my remaining 10 sessions that I paid for was forfeited.
Today I received a call from stretch wanting me to sign up for more sessions and again was told that those 10 sessions were lost.
I felt good going as they did a good job but I just don't feel that my money would be safe.
It has definitely helped me
It has definitely helped me, and in some cases better than going to PT.
Zach off 86th in Arvada has been great!
Read the fine print for cancellation
Read the fine print for cancellation. Your membership effective canceled date is 30 days after you submit your cancellation request. My account was billed 480.00 for services I will not use!!!!! I do not recommend stretch zone services d/t this policy. It was my understanding that the 480.00 was for the 3 month session not per month.
Genesis is amazing!
The team at Stretchzone can change the way your body feels and lift your mood. You will definetly leave with a smile on your face. I've only been going for a short time, but my injury has already improved tremendously.
Thank you!
They are not honest
They are not honest , the guy tell me 1 month charge , and then I got 2 charge 2 month , I call the guy he tell me oh is 3 month contract, I say you never tell me that , he say is miss communication, I have contact me bank for claim
Dette er Trustpilot
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