StraighterLine Anmeldelser 791

TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

Some things are unclear to me. For example, I’m not sure how to access the reading materials in an open book checkpoint. I also have been delayed in finishing my first course because I can’t get the h... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Paid over $400 for a few courses and payment went through on my end and then their system stated my payment could not be verified. I called them and then was told I needed to send an email to the supp... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

In my opinion, the courses offered at Straighterline can essentially prepare any aspirant with the desire to begin a degree program have an easy start at a university of one's choice. The only informa... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Thank you Straighterline. I really liked the fact that the course included video materials to help me learn, and it also had lots of practice materials that I could engage and practice with.🙏🙏🙏... Vis mer

Informasjon om virksomheten

  1. Utdanningsinstitusjon

Skrevet av virksomheten

StraighterLine is an online platform that offers low-price, online higher education courses that are equivalent to general courses required for a bachelor's degree. The American Council On Education’s College Credit Recommendation Service has evaluated and recommended college credit for StraighterLine courses.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

791 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 86 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I am leaning on my pace

I am leaning on my pace, and I can go over lessons and examples when I am confused. The quizzes help me test my knowledge, and the exams as well. The videos are helpful because they serve as a source of revision for me before exams. Hopefully, I will take more lessons in the future.

3. mai 2025
Vurdert til 1 av 5 stjerner

I have not received a receipt for any…

I have not received a receipt for any subscription, charges, or enrollment fees for my records. My Billing Inquiry ticket to obtain this information has gone unanswered. Instead of receiving a receipt for services and resolution to my issue, I received an email stating that if I didn't provide a rating for the telephone service that opened my service ticket request, my service ticket would be closed. I am left with the only recourse of contacting my credit card company and disputing the charges.

2. mai 2025
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Svar fra StraighterLine

We’re sorry to hear that you felt unsupported. Timely and clear communication is important to us.

We’ve made improvements to our support processes, including expanded response coverage and clearer ticket tracking to reduce delays.

If your issue remains unresolved, please contact the Support Team directly at helpcenter.straighterline.com and reference this review so we can prioritize follow-up.

Vurdert til 1 av 5 stjerner

I had bad experience

I hated the experience and I don't like proctorU services. It's only my personal opinion and my encounter with proctorU.

27. april 2025
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Svar fra StraighterLine

We understand that proctored exams can feel stressful, and we make every effort to quickly resolve any technical issues that may arise.

StraighterLine has introduced a new proctoring solution, Honorlock, designed to be more streamlined, reliable, and student-friendly. Maintaining academic integrity remains a top priority for us, and we’ve enhanced communication around exam expectations to reduce friction and create a smoother testing process for students.

If you’d like to share more about your experience, please out to the Support Team through our Help Center at helpcenter.straighterline.com with your account details so we can personally review your case.

Vurdert til 2 av 5 stjerner

Navigation and logging in

I am having the most difficulty logging in and staying logged in. The password and username are always taking up too much time. Are there any shortcuts?

19. april 2025
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Svar fra StraighterLine

We understand how disruptive technical issues can be and how they can impact your ability to stay on track with your coursework.

StraighterLine continues to advance its platform through ongoing technology upgrades designed to improve system reliability, speed, and the overall user experience. These enhancements focus on strengthening platform infrastructure, optimizing performance, and maintaining a stable, scalable learning environment.

If you’re currently experiencing a technical issue, please reach out through our Help Center at helpcenter.straighterline.com with your account details so we can work towards a prompt resolution.

Vurdert til 5 av 5 stjerner

I gave straighterline a 5 star because…

I gave straighterline a 5 star because it's a great way to earn college credit for student that can learn online. Unfortunately I have a hard time focusing with the reading material and absorbing it with everything else I got going on. ..

24. april 2025
Vurdert til 1 av 5 stjerner

Contact methods are inconvenient

I signed up for the course on my phone but when I tried to log into the course on my PC, it wouldn't allow me to log in, although I could on my phone, using the same credentials. I attempted to change the password but I never received the email. I ended up starting the course on my phone yesterday but now I can't log on, on either device. There is only 1 number for contact but no one was available to speak with me. I have to leave a message and wait 24 hours for a return call. I feel that there should be a more convenient way to contact the help desk or customer service.

26. april 2025
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Svar fra StraighterLine

We’re sorry to hear that you felt unsupported. Timely and clear communication is important to us.

We’ve made improvements to our support processes, including expanded response coverage and clearer ticket tracking to reduce delays.

If your issue remains unresolved, please contact the Support Team directly at helpcenter.straighterline.com and reference this review so we can prioritize follow-up.

Vurdert til 3 av 5 stjerner

Initial impressions during first few days

The website was easy to navigate to pay and sign up. Once I started the course, I was looking for the progress to change after I completed the first topic. When it didn't, I sought help in the chat, which was a frustrating loop of asking the same question and not getting an answer. I retook the topic five times trying to figure out what I was doing wrong. I decided to wait the next day to call customer service. I talked to a delightful woman who answered all my questions. It turns out I wasn't doing anything wrong. The progress would only be recorded after I took an exam. Better instructions or an explanation on the website would have reduced my frustration and eliminated the need for customer service interaction. I am taking a lab course and while I was happy about the cost of the course, there are hidden costs that I wish I knew about up front. You have to order a lab kit from a different company. To save money, I ordered the lab kit for 2 courses. It was about $340 and about $27 for UPS ground shipping and no guarantee about when you will receive the kit. That is problematic in two ways. I'm on a timeline and this could cause a significant delay and the 30 days for the course have already started but I don't have the labkit to be able to do any work. The labs won't coincide with the course work and I will mostly likely have to pay for an additional 30-day membership because of this delay. The expedited shipping from UPS is astronomical. I think the overnight shipping was over $500. I don't think it is possible to know what lab kit is needed before signing up for the class so I expect you can plan for at least 2 months of membership to do a lab course. Grading of labs takes 3-5 days. These delays will likely result in me not completing the course in time to be accepted into the nursing program as soon as I had hoped. Since I've just been laid off and stripped of most of my benefits after decades in my job, getting this completed early so I could get in the program was crucial. I am hopeful that within 30-60 days I can make a more favorable review.

29. april 2025
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Svar fra StraighterLine

We’re sorry your experience wasn’t a positive one. We know how frustrating it can be when something doesn’t work the way you expected — whether that’s related to coursework, grading, billing, or credit transfer.

That’s never the experience we aim to provide. We’re always working to make our processes clearer and more consistent, and feedback like this is an important part of that.

Thank you for taking the time to share your experience and please reach out to our customer support directly if there's anything we can do to help.

Vurdert til 1 av 5 stjerner

The website states that the credits…

The website states that the credits will be accepted at felicia university.Got an email stating that they don't accept it.

28. april 2025
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Svar fra StraighterLine

StraighterLine has one of the largest transfer networks of alternative credit providers, with more than 3,000 colleges and universities that review and accept our courses for transfer credit.

That said, transfer decisions are ultimately made by each receiving institution, and policies can change over time. We always recommend confirming transfer eligibility with your school before enrolling, and our student support team is happy to help guide that process.

If you’ve encountered a discrepancy, please reach out so we can take a closer look at the specific institution and clarify the most up-to-date transfer information.

Vurdert til 5 av 5 stjerner

Go for it !

Awesome was able to complete courses at my pace and get transfer credits for my school ! I highly recommend!!!!

18. april 2025
Vurdert til 2 av 5 stjerner

The calculus course videos bear no…

The calculus course videos bear no relationship to the ungraded or graded quizzes I’m asked to complete for each section. I am forced to find outside resources to complete the quizzes. I googled and saw this is a common problem people have with your course. Should have googled that before I paid, but here we are. Why am I paying for this if I have to build my own curriculum and teach myself to your test rather than use resources I’m supposed to have paid for?

22. april 2025
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Svar fra StraighterLine

Thanks for sharing your feedback. StraighterLine courses are designed to be flexible and self-paced, giving students the ability to move through the material on their own schedule. We know that learning styles vary, and this format may not be the right fit for everyone.

Our courses include structured lessons, assessments, tutoring support, and academic resources to help students stay on track. We regularly review our curriculum and assessments to ensure they’re clear, aligned, and academically rigorous.

If you experienced specific concerns with the course content, we'd be happy to have your feedback. Please feel free to contact our academic team directly so they can take a closer look.

Vurdert til 2 av 5 stjerner
Logoen til StraighterLine

Svar fra StraighterLine

We’re sorry to hear that you felt unsupported. Timely and clear communication is important to us.

We’ve made improvements to our support processes, including expanded response coverage and clearer ticket tracking to reduce delays.

If your issue remains unresolved, please contact the Support Team directly at helpcenter.straighterline.com and reference this review so we can prioritize follow-up.

Vurdert til 2 av 5 stjerner

There is no way to tell which topic of…

There is no way to tell which topic of the sections of the class you have completed 100%. Also have not found a way to flag something if I want to go back and review it at a later date.

9. april 2025
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Svar fra StraighterLine

We understand how disruptive technical issues can be and how they can impact your ability to stay on track with your coursework.

StraighterLine continues to advance its platform through ongoing technology upgrades designed to improve system reliability, speed, and the overall user experience. These enhancements focus on strengthening platform infrastructure, optimizing performance, and maintaining a stable, scalable learning environment.

If you’re currently experiencing a technical issue, please reach out through our Help Center at helpcenter.straighterline.com with your account details so we can work towards a prompt resolution.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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