After visiting the warehouse we selected the flooring we liked. The next day we were told it was not readily available so we researched products and asked for samples to be sent out for two other prod... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Kenton was brilliant with getting me a personal price for a large quantity of flooring and saving me a lot of money on items which I did not need and helping to make sure my flooring and extra items a... Vis mer
quick easy to order service. Good communication via emails which helped me to choose the excellent Lusso LVT flooring range - a bit more of an effort to lay down click system but we'll worth the extr... Vis mer
Selskapet har svart
Really helpful chap on the phone, helped me with my order, which I then completed from an email he sent me….all excellent. However the delivery arrived a day early and I was in work without access to... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Stories Flooring Unit 2 Wortley Business Park Amberley Road Leeds LS12 4BD 01133200223 info@storiesflooring.co.uk
Kontaktopplysninger
Unit 2 Wortley Business Park,, Amberley Road, LS12 4BD, Leeds, Storbritannia
- 01133200223
- info@storiesflooring.co.uk
- storiesflooring.co.uk
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Easy to order and which was expedited…
Easy to order and which was expedited quickly. Would highly recommend
Kenton was brilliant with getting me a…
Kenton was brilliant with getting me a personal price for a large quantity of flooring and saving me a lot of money on items which I did not need and helping to make sure my flooring and extra items all matched. Excellent flooring and service I would happily use again!
Great flooring options and very happy…
Great flooring options and very happy with our herringbone choice. Kenton was very helpful.
Bruker kanskje KI til å svareVis mer
Fast delivery and great product
Fast delivery and great product,
Shame the delivery driver was extremely rude and unhelpfull to my wife and left her very upset in the way he talked to her ...

Svar fra Stories Flooring
The flooring was delivered to time and…
The flooring was delivered to time and in good condition. The flooring was easy to install.
Outstanding customer service
We recently had a stressful situation when our original flooring supplier let us down just days before our scheduled fitting. The delivery was supposed to arrive by Wednesday ahead of a Monday installation, but unfortunately that didn’t happen. On Thursday, we reached out to Stories Flooring, who invited us into the store to see how they could help. That’s where we met Daniel, who was absolutely fantastic from the very start. Despite our tight timeframe, he took the time to walk us through the available options without putting any pressure on us to make a rushed decision. Instead, he encouraged us to go away and make sure we were completely happy with our choice. I returned to the store the following day to confirm our order and asked if the flooring could be delivered on the first drop on Monday morning. Daniel assured me he would do everything he could to make it happen. Later that same day, I received a message from Daniel confirming he had arranged for the flooring, coming from Liverpool, to be delivered by 2pm on Saturday. To our surprise, it did arrive early Saturday morning! We are honestly blown away by the level of customer service we received. Daniel went above and beyond to help us out of a difficult situation, all while remaining friendly, professional, and completely pressure free. From start to finish, our experience with Stories Flooring, especially Daniel, has been exceptional. We wouldn’t hesitate to recommend them to anyone. Thank you so much!

Svar fra Stories Flooring
Lovely product
After visiting the warehouse we selected the flooring we liked. The next day we were told it was not readily available so we researched products and asked for samples to be sent out for two other products. There were problems with delivery which was due to poor courier service. Eventually we received 6 sample boards of each of the selected products. The floor has now been laid and the appearance is stunning. Hope it has durability to match it’s appearance, I’m sure it will.
Very easy to order materials
Very easy to order materials,
Quality, and on time, excellent service, highly recommend,
Good-sized samples, helpful information
Good quality, decent-sized samples sent out quickly. Very helpful information provided when I rang the company.
fast delivery high quality product good…
fast delivery high quality product good communication
Didn't receive any samples I ordered so…
Didn't receive any samples I ordered so went elsewhere

Svar fra Stories Flooring
They left paper boxes pallet …
They left paper boxes pallet outside and wasn't protected from rain

Svar fra Stories Flooring
Excellent service
Excellent service. Nothing to much trouble. Could tell by my phone and email the samples I had previously ordered. And helped finalise floor area and packs needed.

Svar fra Stories Flooring
I ordered some samples on the 3rd…
I ordered some samples on the 3rd March, didn’t arrive, lost by EVRi so were resent by Amazon, also lost! A month later still no samples. Initially customer service was good but then no response to my contact. I gave up. Shame as I liked the look of the flooring as it was hopefully exactly what I’m looking for.

Svar fra Stories Flooring
The good the bad and the ugly
The good the bad and the ugly. The good it arrived on time and undamaged. The bad, there were no instructions on the particular click system in any of the boxes and I phoned the company and asked for some instructions was given a video on how to lay herringbone when this was not herringbone and did not give any advice on the particular click system .the ugly, I’ve laid lots of click flooring. This is the most unforgiving difficult and frustrating flooring system I’ve ever laid. It is not suitable for DIY or most professionals unless you’re being paid by the hour.
Fast delivery for the sample order
Fast delivery for the sample order, lovely quality sample, big enough to see how good quality it is. and nice done finish as well. Friendly and well communication, nice experience.

Svar fra Stories Flooring
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