Ordering was straightforward, quality is good and a great price. Delivery notification came through on the morning of delivery. Unfortunately the pallet was a little too wide to access back garden v... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great service, delivery arrived fast and driver was really nice. Really loved the black limestone slabs I ordered but unfortunately one of the slab was broken which was bit annoying as can’t buy them... Vis mer
Selskapet har svart
Ordered 2 crates of limestone sets . Product came and was exactly as expected , good quality product. Delivery company did arrive later than the 4 hour time slot and left them in an awkward position o... Vis mer
Selskapet har svart
Great customer service from beginning to end of our purchase. I like to support local but prices were out of our league until I found these guys who had similar porcelain tiles at half the price plus... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Stonewise (Formerly The Stonemart)
Skrevet av virksomheten
About Stonewise
Stonewise (formerly The Stonemart) is a UK-based natural stone and porcelain paving supplier, helping homeowners and trade professionals source premium materials for driveways, patios, pathways, steps, and garden spaces. Stonewise supplies a comprehensive range including Indian Sandstone, Limestone, Granite, Slate, and Porcelain Paving - all rigorously tested and carefully curated for lasting quality and design excellence.
What Stonewise Offers
The Stonewise range covers everything needed to complete an outdoor space with confidence. Products include natural stone paving slabs, porcelain paving, driveway paving, sandstone paving, limestone paving, granite paving, slate paving, steps and coping, walling and cladding, and a full range of installation and aftercare accessories.
Why Choose Stonewise
Stonewise has been built around one core belief that sourcing stone should be simple, transparent, and completely trustworthy. Every product is tried, tested, and paired with the right accessories so nothing is left to chance. Customers benefit from transparent pricing, detailed product information, a sample service to see and feel materials before ordering, and a curated range where quality is never compromised. There is no second-guessing, no overwhelm - just clarity and confidence at every step.Build beautifully. Build wisely.
📞 0330 175 5295
📧support@stonewise.uk
🌐 www.stonewise.uk VISIT WEBSITE CONTACT USKontaktopplysninger
DNS House, 382 Kenton Road, HA3 8DP, Harrow, Middlesex, Storbritannia
- 03301755295
- support@stonewise.uk
- stonewise.uk
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159 anmeldelser
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Har svart på 84 % av de negative anmeldelsene sine
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Svar fra Stonewise (Formerly The Stonemart)
Hello Angus,
Thank you very much for you time to leave us a 5-star rating. It’s much appreciated!
Regards, Aarti
***WARNING***
***WARNING***
This company failed to make delivery on three separate occasions. Today was the third time it has happened and Stonemart did not even have the courtesy to let me know that there was yet another problem and that there would be no delivery. They have every excuse imaginable but the truth is, it is just a very unprofessional service. Yes, it is cheap but there is a reason for that. Wasted so much time on this. I would rather pay more and use a company who treat their customers with some respect.
26. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Stonewise (Formerly The Stonemart)
Hello Phil, I personally apologise for the inconvenience and frustration you've experienced with our service. We understand the importance of timely deliveries and clear communication, and we're truly sorry for falling short of your expectations.
Unfortunately, we faced unexpected logistical challenges that were beyond our control, but that does not excuse the lack of communication on our part. I acknowledge our mistake and understand your disappointment.
We are taking immediate steps to improve our processes and ensure that such issues do not occur in the future. We value your feedback and will use it to enhance our service quality.
Again, I sincerely apologise for the inconvenience caused and appreciate your patience and understanding. If there's anything we can do to make this right, please don't hesitate to contact me.
Regards,
Aarti
Svar fra Stonewise (Formerly The Stonemart)
Hello Matt, thank you very much for your kind words and taking the time to leave us a 5-star rating – it’s much appreciated!
Regards, Aarti
Great tiles
Service was good
Product was excellent
Communication between the seller and the customer is great
25. juni 2024
Svar fra Stonewise (Formerly The Stonemart)
Hey Hazel, thank you for your kind words and encouraging feedback – it’s much appreciated!
Regards, Aarti
Svar fra Stonewise (Formerly The Stonemart)
Hello Charles, thanks a lot for your appreciation and taking the time to leave us a 5-star rating – it’s much appreciated!
Regards, Aarti
Svar fra Stonewise (Formerly The Stonemart)
Hi Mathew, thank you very much for taking the time to leave us a 5-star rating – it’s much appreciated!
Regards, Aarti
Excellent and honest communication
Excellent and honest communication. Throughout the process I felt that this company valued its customers and all the staff were very helpful and answered our queries honestly and promptly. The actual product is impressive and great value for money. We're really pleased with our new patio and would recommend both the product and the company.
24. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Stonewise (Formerly The Stonemart)
Hello Sharon, sincere thanks for your encouraging review and leave us a 5-star rating – it’s much appreciated!
Regards, Aarti
Great service
Easy order process, great contact from the seller. Regular delivery updates, a call from the driver to let me know he was on his way. Delivered at the time and date agreed. Absolutely no complaints.
25. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Stonewise (Formerly The Stonemart)
Hi Bobbie, thank you very much for your kind words and taking the time to leave us a 5-star rating – it’s much appreciated!
Regards, Aarti
All stones was well packed and shipped…
All stones was well packed and shipped carefully. Stone quality is also very good. My garden looks awesome.
13. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Stonewise (Formerly The Stonemart)
Hi Prateek, thank you very much for taking the time to leave us a 5-star rating – it’s much appreciated!
Regards, Aarti
Great service
Great service from Stonemart.
Fast and friendly.
I would definitely use them again and recommend.
4. juni 2024
Svar fra Stonewise (Formerly The Stonemart)
Hi Steve, thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Regards, Aarti
Great experience all round
Great products, great price, good communications and service 😀
27. mai 2024
Svar fra Stonewise (Formerly The Stonemart)
Hi Catherine, thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! Regards, Aarti
Svar fra Stonewise (Formerly The Stonemart)
Hi Jules, Thank you so much for taking the time to leave us a 5-star review. Regards, Aarti
Fast delivery
29. mai 2024
Svar fra Stonewise (Formerly The Stonemart)
HI Tomasz, Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Service was good other than we ordered…
Service was good other than we ordered 3 samples from you but we only had 2 whether they did not have the 3rd sample maybe but cost was for 3 samples but only 2 arrived . Thank you for your reply regarding the other sample that you messaged to say that it was no longer in stock and certainly don’t expect any reimbursement for the fabulous 2 samples that we had . And will certainly be ordering from one of the samples that we had from you .
28. mai 2024
Svar fra Stonewise (Formerly The Stonemart)
Hi Bethan, thank you so much for taking the time to provide feedback! We wanted to humbly draw your attention that we don’t charge delivery for samples by quantity. Whether you order 1 sample or 4, the charge is fixed. However, if this is not your understanding, we will gladly make a pro-rata refund for the missing sample. Please advise.
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