Ordered 16 pallets of riven sandstone. Was able to agree a good price including delivery by Moffat (forklift) which was essential for our site. Unfortunately the Moffat broke down and the delivery dri... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Ordered 16 pallets of riven sandstone. Was able to agree a good price including delivery by Moffat (forklift) which was essential for our site. Unfortunately the Moffat broke down and the delivery dri... Vis mer
Selskapet har svart
Always great service and quality products at competitive prices. Their 3rd party couriers have always been helpful too. Recieved my 6th order now and will always be my first choice for slate or sto... Vis mer
Selskapet har svart
This was our 2nd order (12mths apart) from stone & surfaces. We ordered the same slate as wanted to extend the work we did last year. The slate is a great match & delivered on a pallet to our garde... Vis mer
Would definitely recommend and will use Stone & Surfaces Direct again. Great slate chippings, decent size pieces and very thick. More grey than blue but not an issue for me, also minimal amount of d... Vis mer
Skrevet av virksomheten
Here at Stone & Surfaces we specialise in the supply of natural stone and man-made products for use in exterior and interior surfaces such as the floor, wall, external terrace, paths, driveways and planting beds.
Our portfolio of products includes:-
• Decorative slate aggregates.
• Paving and rockery.• British stone walling.• Stone, wood & concrete surface veneers.
Many of the above products can only be purchased through Stone & Surfaces Direct.
Our portfolio of light weight, thin surface veneers include slate, stone, wood, concrete and metal finishes that can also be applied with a unique magnetic fixing system.
Why are we different?
We are different from other online companies because we show all our customers the material source and origin of manufacture, which means there is a chain of custody for any products purchased.
All of our supply partners are vetted to ensure their compliance with industry standards for the raw materials used and the products manufactured, as well as their quality and ethical compliance.
This process of assessment emanates from over 30 years’ plus experience we have in the extraction and manufacture of natural stone and related products, ensuring only the best quality products are offered.
Close attention to industry best practises means we are also valued members of The Stone Federation of GB, the official trade association for the natural stone industry and liaises with government on technical standards in the industry.
Our customers can buy with the confidence of knowing that in the unlikely event there is an issue with any products purchased, there is complete traceability through to the source to ensure any issues are resolved and the product is replaced or fixed with minimum disruption.
Skrevet av virksomheten
Free replacement or returned
Storbritannia
Har svart på 55 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fantastic advice via the text service from the start . I was worried about them being able to deliver due to my driveway and road. Was advised on type of bag to order and easily sent photos to confirm they could deliver to me. The guy sorted it out so I didn't have to worry and there was no confusion .
Website was easy to use and it was easy to place the order.. Competitively priced .
The delivery driver was fantastic and able to exceed expectations and because he could drive was able to place the bags far neater than I thought possible . Hassle free delivery . The bags were well filled and look like great quality. I would purchase from stone and surfaces again.
Received what was ordered on the day that was designated
Good service apart from not emailing or messaging me on the morning of delivery.

Svar fra Stone & Surfaces Direct
The whole process went smoothly, delivered on time. Delivery driver even moved the pallet to the side gate, very helpful. Would definitely use again and recommend to anyone else.
Always outstanding service. Orders are easily tracked and delivered on the expected date. Stone quality has been excellent as well. Highly recommend!
The product itself was perfect. I was able to choose a specific delivery date and pricing was really clear.
The confirmation email said I’d get a time slot for delivery the day before, however this didn’t happen. I called the morning of delivery and they quickly phoned back to tell me I had an afternoon slot which would likely arrive between 2-4pm. Delivery arrived at 12:30pm.
Very happy with customer service from stone and surfaces.
Smooth transaction. Driver delivery guy was very helpful putting the stone at the top end of my drive.
Nice Stone too! Will be ordering more for another area.
All went to plan. Helpful driver. Slate absolutely beautiful.
Good Communication from order to delivery. Order as described with no problems
Great customer service. Timely delivery. Driver was very accommodating. The slate chips are a good size. Highly recommend.
Excellent customer service ensuring my delivery was on time and the bulk bag of slate was left where I had requested.
Ordering online was easy. Plenty of communication via email to ensure you understood the terms and time of the delivery.
Delivery arrived as detailed in the email, the driver was very polite and dropped the jumbo bags where I needed them.
Once the slate was in its final place, I washed it off with the garden hose. The quarry dust washed away and all the beautiful colours of the slate come through.
Stone was of good quality with prompt delivery friendly service
Fantastic customer service. Jordan was so helpful. Product brilliant, delivery dead on time. Will definitely use again
I ordered a 1/4 size Raj Green Porcelain Project pack.
There were initial issues with the delivery being delayed due to a damaged pallet but I found that the SSD team were highly responsive and quickly resolved the issue without any fuss.
I highly recommend SSD to others.
Easy to order. Delivery was great. Looks fabulous in my garden. Thank you would absolutely use again
The slate was delayed by one day due to a driver shortage. After my initial delivery enquiry, I was kept informed by a series of friendly phone calls.
The stone was delivered in good condition and without problems.
Great service, I have used Stone & Surfaces Direct on three occasions now, super fast reliable delivery and very competitive price.
Ordering was fine and it was delivered within timescales given but delivery was awful, the guy refused to move the palate off the pavement so it blocked it and he was unhelpful, rude and we would never use the company again because of him.

Svar fra Stone & Surfaces Direct
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