Stocalfe Response Anmeldelser 

207
•
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Nick and Colin delivered my courtesy car today. They were very professional, polite and offered to help me understand the features of the car. They explained everything in detail and they made the... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

After a long day at work, My driver Stuart kept in touch with me on his journey from Wales To Grimsby and my courtesy car was delivered in great condition. Stuart is the sort of person you need on y... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Really friendly and professional service from start to finish. The team were very nice, helpful, and explained everything clearly when they delivered the hire car. They made the whole process really e... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The customer service was fantastic and the lady who dropped off my hire car was amazing, she kept me posted on delivery and went above and beyond explaining all of the car’s functions to me before lea... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Skadeforsikringsselskap

Skrevet av virksomheten

Stocalfe Response is an established provider of Credit and Intervention Hire to motorists and commercial fleets involved in road traffic accidents. From Recovery, Repairs, Replacement Vehicles and Personal Injuries, we're a one-stop-shop when it comes to accident management. We promise we'll make it a seamless, stress-free experience and get you back on the road in no time.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

207 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 66 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(207)

72 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

No fault claim .

I recently used stocalfe response to help me with a no fault claim . I dealt mainly with Lewis Broomhall and between them they have given me great service and advice. My claim was sorted out quite quickly and they got me a decent hire car while this was on going. I would like to add , that even though I have been paid out, I am still able to email or call Lewis for advice and more correspondence to parties involved with my claim. A great and efficient service. Thank you . Mr Patrick j Clifford

9. september 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Stocalfe Response

Hello Patrick,
Thank you very much for leaving us a 5 star review. We will certainly pass on your feedback to Lewis who I am sure will really appreciate it.
All the best,
Stocalfe Response

Vurdert til 5 av 5 stjerner

Lewis Broomhall

Excellent service throughout my no fault claim, Lewis Broomhall was very helpful throughout the process.

21. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Stocalfe Response

Hello Adam,
Thank you for leaving us a 5 star review. We will be certain to pass on your comments to Lewis.
Much appreciated,
Stocalfe Response

Vurdert til 5 av 5 stjerner

Great communication

3. oktober 2024
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Svar fra Stocalfe Response

Hello Andrew,
Thank you for leaving us a 5 star review. We appreciate you taking the time.
Many thanks,
Stocalfe Response

Vurdert til 5 av 5 stjerner

The Customer Service Department

The Customer Service Department, especially Lewis was fantastic in handling my case. Their professionalism and communication skills were just perfect. Their proactiveness and instant responses helped to make everything move seamlessly. Well done Team

6. september 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Stocalfe Response

Hello Zebron,
Thanks for taking the time to leave us such a great review.
We will pass on your compliments to Lewis, who will certainly appreciate it!
All the best,
Stocalfe Response

Vurdert til 5 av 5 stjerner

Would just like to say how professional…

Would just like to say how professional Lewis broomhall was after a non fault accident he made the situation easier to deal with, he is a credit to your business many thanks Lewis

2. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Stocalfe Response

Hello Christopher,
Thank you leaving us a 5 star review. We will be sure to pass on your compliments to Lews who will greatly appreciate it.
Best wishes,
Stocalfe Response

Vurdert til 5 av 5 stjerner

Absolutely brilliant can't fault the…

Absolutely brilliant can't fault the team.
Lewis especially who has handled everything and has gone above and beyond..
Very recommended 👌..

30. september 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Stocalfe Response

Hello Christopher,
Thank you very much for writing us such a great review!
We are pleased to hear that Lewis has been helpful and we will be sure to pass on your feedback to him.
Best wishes,
Stocalfe Response

Vurdert til 5 av 5 stjerner

Great service .fast and helpful .took…

Great service .fast and helpful .took the stress out of the accident.and helped me to cary on with my everyday life.

14. september 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Stocalfe Response

Hello Mark,
Thank you very much for leaving us a 5 star review and positive feedback. It is greatly appreciated.
Best wishes,
Stocalfe Response

Vurdert til 5 av 5 stjerner

Fantastic Team

I got in contact with Stocalfe after someone went into the side of my vehicle and the team were absolutely amazing at talking me through the process of what happens next and supplied me with a hire car, which was a dream to drive! I mostly spoke with Lewis Broomhall, who was great at keeping in contact with me with updates throughout the ordeal. Fantastic team, can not fault them.

24. september 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Stocalfe Response

Hello Ingrid,
Thanks for taking the time to leave us a 5 star review!
We will pass on your comments to Lewis who I am sure will greatly appreciate it.
All the best,
Stocalfe Response

Vurdert til 1 av 5 stjerner

HORRIFIC is the only word I can use to…

HORRIFIC is the only word I can use to describe this company DO NOT USE THEM!!!
They led me to believe that they were my insurance company! And I was in a non fault accident and they are trying to get money from me as the third party won’t pay for the hire vehicle they are absolutely horrific and vile sent me to a debt collector for £8,000+

HORRIFIC DO NOT USE THEM

17. oktober 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Stocalfe Response

Hello,
Thank you for providing us with your feedback. We have requested further information from you to gain an understanding into your issue raised and ideally provide a resolution but haven't yet received a response.
We also cannot find you in any of your records on our systems.
Please can you provide us with your email and claim reference and we can seek to resolve your complaint?
Best regards,
Stocalfe Response

Vurdert til 5 av 5 stjerner

They are very efficient and talk you…

They are very efficient and talk you through the whole process , answering any questions you may have . All in all I couldn’t of asked for a better service , very helpful.

13. august 2024
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Svar fra Stocalfe Response

Hello,
Thanks for taking the time to leave us a 5 star review, we really appreciate it.
Best wishes,
Stocalfe Response

Vurdert til 5 av 5 stjerner

My car was in an accident and I was…

My car was in an accident and I was supported by Lewis Broomhall during the time that my car was getting fixed. They really helped me and ensured I had the smoothest process! I will recommend anytime and any day.

1. august 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Stocalfe Response

Hello Esther,
Thank you for leaving us a 5 star review. We will be sure to pass on your feedback to Lewis who will greatly appreciate it.
Best wishes,
Stocalfe Response

Vurdert til 5 av 5 stjerner

Following a collision with my car…

Following a collision with my car Stocalfe (Luke Jackson) was very responsive and helpful in sorting out replacement hire car, getting my car recovered, repaired and back on the road quickly. Many thanks!

23. mai 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Stocalfe Response

Hi Tim,
Thank you for leaving us a 5 star review. We will pass on your comments to Luke.
Much appreciated,
Stocalfe Response

Vurdert til 5 av 5 stjerner

Luke Jackson from Stocalfe Response was…

Luke Jackson from Stocalfe Response was very easy and polite to deal with. We all hope that we won't need to use our insurance, but when you do, you only hope to get someone like look at the other end.

22. mai 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Stocalfe Response

Hi Lee,
Thank you for leaving us a great review. We will pass on your comments to Luke who I am sure will greatly appreciate it.
Many thanks,
Stocalfe Response

Vurdert til 5 av 5 stjerner

Friendly and helpful.

I used Stocalfe Response after a driver went into the back of car last month. I found the team to be very helpful, especially Luke, who kept it touch a couple of times a week while the case was being settled. When there were delays from the other party's insurers, Luke pursued the matter and always returned my calls and emails quickly. It's such a stressful time when you've had an accident, so having someone sympathetic on the other end of the phone was great. I now have my payout and am looking for a new car. Very happy with my experience!

1. mai 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Stocalfe Response

Hi Joanne,
Thank you for taking the time to leave us such a detailed review. We are glad to read that you are happy using our services.
We will pass on your feedback to Luke who I am sure will really appreciate it.
Best wishes,
Stocalfe Response

Vurdert til 5 av 5 stjerner

I received an absolutely brilliant…

I received an absolutely brilliant service from this company. My main point of contact Luke was so helpful and was an absolute delight to deal with.

22. april 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Stocalfe Response

Hi Dazza,
Thank you very much for the 5 star review, we will pass on your feedback to Luke who will really appreciate your comments.
Best wishes,
Stocalfe Response

Vurdert til 5 av 5 stjerner

Fast response from Stocalfe from the…

Fast response from Stocalfe from the first conversation with Saraya, provided me with a hire car and service was fantastic! Highleh recommend.

23. april 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Stocalfe Response

Hi Lacey,
Thank you for the 5 star review and recommendation!
We will pass on your comments to Saraya who I am sure will really appreciate your feedback.
Best regards,
Stocalfe Response

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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