Nick and Colin delivered my courtesy car today. They were very professional, polite and offered to help me understand the features of the car. They explained everything in detail and they made the... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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After a long day at work, My driver Stuart kept in touch with me on his journey from Wales To Grimsby and my courtesy car was delivered in great condition. Stuart is the sort of person you need on y... Vis mer
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Really friendly and professional service from start to finish. The team were very nice, helpful, and explained everything clearly when they delivered the hire car. They made the whole process really e... Vis mer
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The customer service was fantastic and the lady who dropped off my hire car was amazing, she kept me posted on delivery and went above and beyond explaining all of the car’s functions to me before lea... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Stocalfe Response is an established provider of Credit and Intervention Hire to motorists and commercial fleets involved in road traffic accidents. From Recovery, Repairs, Replacement Vehicles and Personal Injuries, we're a one-stop-shop when it comes to accident management. We promise we'll make it a seamless, stress-free experience and get you back on the road in no time.
Kontaktopplysninger
Stretton Green Distribution Park, WA4 4TQ, Appleton Thorn, Storbritannia
- 01925 931133
- support@stocalferesponse.com
- stocalferesponse.com
4,8
Enestående
207 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 66 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Absolutely fantastic service.
Absolutely fantastic service.From reporting the accident to settling,Lewis(who kept me updated and helped sort everything!) was so helpful,
I couldn't have asked for better in the situation I was in( non fault car accident).
Many thanks.
18. mars 2025
Svar fra Stocalfe Response
Hi Eric,
Thank you so much for your fantastic review! We’re really pleased to hear that Lewis was able to provide you with the support and updates you needed throughout the entire process.
We know how stressful a non-fault car accident can be, and we’re glad we could assist you in getting everything sorted quickly and smoothly. Your feedback means a lot to us!
Many thanks,
Stocalfe Response
Svar fra Stocalfe Response
Hi Heidi,
Thank you for sharing your feedback with us! We're so glad to hear that we could help take the stress out of your experience. We understand how important it is to feel supported, and we’re happy to know that our team was able to assist you in a way that made things easier.
If you ever need any further assistance, we’re always here for you.
Best regards,
Stocalfe Response
Everyone has been so helpful especially…
Everyone has been so helpful especially Felicity, she is gone above and beyond helping me with this process!
19. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Stocalfe Response
Hi Phillip,
Thank you for your wonderful feedback! We're so pleased to hear that Felicity was able help you through the process. We’re lucky to have such dedicated team members who truly care about our clients.
Your kind words mean a lot to us, and we’re always here if you need further assistance.
Best regards,
Stocalfe Response
Excellent service provided
Excellent service provided , and very quick at handling the situation, communication was fantastic!
5. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Stocalfe Response
Hi Jo,
Thank you so much for your lovely review! We're really glad to hear you were happy with the service and that our communication and speed made a positive impact during your experience with us.
All the best,
Stocalfe Response
Very friendly and helpful advisors
Very friendly and helpful advisors, fast response time.
19. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Stocalfe Response
Hi Deryn,
Thank you for taking the time to leave such a positive review! We’re thrilled to hear that our advisors were friendly and helpful, and that you experienced fast response times.
Best regards,
Stocalfe Response
Highly recommend - Excellent company
Fantastic service, kept informed every step of the way.Lewis who is dealing with everything is really professional and very polite, goes that extra mile for you. I would have no hesitation what so ever in highly recommending them. They really are an excellent company.
7. mars 2025
Svar fra Stocalfe Response
Hello Annie,
Thank you so much for your wonderful review! We're delighted to hear that you had such a great experience and that Lewis provided you with the level of service we always strive for. Your kind words and high recommendation mean the world to us.
Thanks,
Stocalfe Response
Brilliant service all round
Brilliant service all round. Nothing too much trouble. Always kept informed with progress. Everyone I have come into contact with have been very professional.
6. mars 2025
Svar fra Stocalfe Response
Hello Leanne,
Thank you for your fantastic review! We're so glad to hear that you had a brilliant experience and that our team kept you informed every step of the way. We take great pride in providing professional service, and your feedback means a lot to us. We truly appreciate your trust and look forward to assisting you again in the future!
Best wishes,
Stocalfe Response
Svar fra Stocalfe Response
Hello James,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience and that our driver was helpful and friendly.
Best wishes,
Stocalfe Response
Fantastic service
Fantastic service really pleased with how quick they helped me at the beginning and throughout.
Lewis and Felicity have been so patient with me.
1. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Stocalfe Response
Hello Tay,
Thank you so much for your kind words! We're thrilled to hear that you were pleased with the service and the support you received. Lewis and Felicity will be so happy to hear your feedback
Best wishes,
Stocalfe Response
Svar fra Stocalfe Response
Hello Sharon,
Thank you! We're so glad you had a great experience. We truly appreciate your feedback! If you need anything else, feel free to reach out.
Best wishes,
Stocalfe Response
EXCELLENT CUSTOMER SERVICE
I recently had a RTC and the team at Stocalfe Response was extremely helpful. Lewis Broomhall who dealt with my case did a great job. He handled everything which made it easy and stress free. He gave me the information I needed as soon as there was an update making communication easier.
20. februar 2025
Svar fra Stocalfe Response
Hello Chris,
Thank you so much for sharing your experience! We're thrilled to hear that Lewis Broomhall and the Stocalfe Response team were able to assist you so effectively. We strive to make every situation as smooth and stress-free as possible, and it’s great to know we succeeded in your case.
Best wishes,
Stocalfe Response
Care and consideration from the team
22. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Stocalfe Response
Hi Susan,
Thank you for taking the time to leave us a review.
Best wishes,
Stocalfe Response
I had an accident in the morning and I…
I had an accident in the morning and I had a fantastic hire car by lunch! My car is now at the garage to be repaired and I have barely had to lift a finger. Luke is my file handler, who is professional and accommodating but everyone on the team is so helpful and knowledgeable.
18. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Stocalfe Response
Hello,
Thank you very much for leaving us a 5 star review.
We will be sure to pass on your comments to your file handler Luke!
Best wishes,
Stocalfe Response
We were dealing with gentleman called…
We were dealing with gentleman called Lewis. He was brilliant. Kept us updated all the way through the claim, answered any questions we had, and service was quick to get my claim resolved. Would have no issues if needed to use these again they make things very easy to deal with.
12. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Stocalfe Response
Hi Katrina,
Thanks for leaving us a 5 star review.
We will pass on your comments to handler Lewis, who I am sure will greatly appreciate it.
Best wishes,
Stocalfe Response
Very Very good quality service…
Very Very good quality service excellent customer service looking after their customers will also help and recommend 👍 many thanks sohail 04 02 25
28. januar 2025
Svar fra Stocalfe Response
Hi Sohail,
Thank you very much for writing us a 5 star review, it is greatly appreciated!
All the best,
Stocalfe Response
No fuss
No fuss, very efficient service, couldn't fault them from start to finish. Hassle free. Thank you
30. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Stocalfe Response
Hi Joanne,
Thank you for taking the time to leave us a 5 star review. We appreciate the feedback!
All the best,
Stocalfe Response
Fantastic service couldn't ask for a…
Fantastic service couldn't ask for a better compay to deal with my claim, Lewis Broomhall,Jack Needham and Adam have been fantastic in helping me and keeping me updated.
9. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Stocalfe Response
Hi Natalie,
Thank you very much for leaving us such a fantastic review. We will be sure to pass on your comments to Lewis, Jack and Adam.
Best wishes,
Stocalfe Response
Excellent service from start to finish
Excellent service from start to finish. . Kept me informed all the way through the claim. It was all sorted in less than 3 weeks.
Would highly recommend.
12. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Stocalfe Response
Hi Tracey,
Thank you very much for leaving us a 5 star review, we appreciated your feedback.
Best wishes,
Stocalfe Response
Thankyou Edward
Thankyou Edward
The whole experience with your business worked perfectly
Thanks to all invoved
Regards
Pete S
10. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Stocalfe Response
Hi Pete,
We will be sure to pass on your feedback to Edward.
Thank you,
Stocalfe Response
Luke is extremely efficient with good…
Luke is extremely efficient with good communication skills
19. november 2024
Svar fra Stocalfe Response
Hi James,
We really appreciate you taking the time to leave us a 5 star review and have passed on your comments to Luke thank you.
Best wishes,
Stocalfe Response
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