Stilton Butchers Anmeldelser 

1 666
TrustScore 2 av 5

2,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

James, Martyn & Toni I hope you are reading this. Your quality of produce has never been in doubt and you may have experienced difficulties recently but it does not excuse the dreadful service and utt... Vis mer

Vurdert til 1 av 5 stjerner

Ordered on the 28th of July, have been calling and emailing since the 5th of august when the delivery date had came and went. In this time I have received multiple promotional emails before eventually... Vis mer

Vurdert til 5 av 5 stjerner

Ive used stilton for a while now and have ordered from them over the years . They're always honest if something goes out of kit which can happen to anyone but I've always had a great result and resp... Vis mer

Vurdert til 1 av 5 stjerner

Having spent hundreds of pounds with this business over the years I was appalled at the way I was treated over an issue with some chicken. The courier failed to deliver on time and when the box... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Butikkslakter

Skrevet av virksomheten

Stilton Butchers is a family-run butchers which was opened in 1978 by Peter Morgan. Stilton Butchers take pride in delivering top-quality, fresh British meat to homes nationwide.


Kontaktopplysninger

2,0

Under middels

TrustScore 2 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har svart på 1 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,0

Alle anmeldelser

(1 666)

355 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

No delivery, no refund

placed an order in April totaling £68 with a delivery date the following week. Never delivered and an email received saying they had a problem with the ordering and that I would get a refund within 10 days. No delivery, no refund and they don't reply to any emails that I have sent. Still waiting my refund 3 months later.

14. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Quick update

Quick update. Things have gone from terrible to what would appear now to be borderline criminal!
My last order was placed on 30th April. It never arrived, no surprise there! The owner, James Morgan promised to sort this order out personally. He didn't, no surprise there either! All communication with Stilton Butchers and Morgan was ignored. Chargeback through my bank was successful.
However, my bank kas informed me today that Stilton Butchers is challenging the drawback, but no reason for this was given. They have 2 months to reply to my bank, by which time Stilton Butchers will hopefully be out of business.
So, I placed an order, which was not delivered. Morgan promised to sort it out, which he didn't. I requested a refund on several occasions but received no response, effectively refusing my request for a refund. Matter taken up by my bank with a successful outcome, and for reasons only known the Morgan, he is challenging the drawback, money which he owes me for an order that he couldn't or wouldn't fulfil. If I'm wrong, James, please drop me a line. You have my email address and phone number. I haven't blocked you, yet!

27. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

My order was never received

My order was never received
Three emails sent asking where it was were all ignored
In the end I had to charge back through my credit card card
It’s taken me months to actually get my money back
Disgusting service
Avoid !

6. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Crooks

Ordered in February. Useless service. Luckily my credit card company got my money back from these crooks.

20. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Are they still in Business??

I have waited in all day for a delivery from this company. I placed the order on the 18th July, which was acknowledged; money shows as being taken on the 20th July from my bank, and delivery should have been today. I have tried contacting them as there was no email to say that the order was out for delivery, but the phone number says 'wrong number dialled' even though Stilton Butchers comes up as the recipient! I am still being bombarded with adverts from them, even as I write this review!!

24. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Stilton Butchers

Svar fra Stilton Butchers

Thank you for your review.

We're sorry that you were disappointed with your experience.

Your order was unfortunately affected by the exceptional heatwave experienced across the UK. During this period, our courier advised us to temporarily suspend certain fresh meat deliveries to help ensure products were not exposed to unsafe temperatures while in transit. As a business supplying fresh, perishable food, we will always put food safety ahead of meeting a delivery date.

We appreciate that this was frustrating, and throughout the delay our office team spoke with you directly and also responded to your emails to explain the situation and provide updates. As it became clear that you no longer had confidence in us, we felt the most appropriate resolution was to issue you with a full refund, which has now been processed.

We do respectfully ask that reviews accurately reflect the circumstances. We remained in business throughout, communicated with you on multiple occasions, and refunded your order in full without hesitation.

We sincerely apologise for the inconvenience caused and wish you all the best.

Vurdert til 1 av 5 stjerner

Please do not order with this company

Please do not order with this company.
I placed an order order for over £100.00 to be delivered on June 3rd this year which is my birthday so had arranged a BBQ with my family that day.
Nothing arrived so I constantly rang,emailed , sending messages on WhatsApp but had no response.
The phone number published just says that “you have dialled an incorrect number” so obviously not able to communicate.
I have still continued to try to contact them but not being able to reach them.
I have contacted my bank who have been very helpful in refunding me.
So, to conclude please do not deal with Stilton Butchers as they take your money but won’t deliver or communicate with you.

3. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Really poor service from start and…

Really poor service from start and still no delivery 2 weeks later. Worse than that no communication or response on my request for refund. I know things can go wrong and unforced, like hit weather, but it’s how a company acts to make right and keep you informed. Stilton butchers fall way short on this. I would not organise a bbq expecting a delivery from them beforehand- it probably won’t arrive!

10. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

BEWARE


1. Seductive advertising
2.Efficient order process
3.They take your money but then ......
4. Then nothing.
5. No communication (even the advertised contact telephone is false)
6. And no delivery !!

The Owner James Morgan claims to be available on WhatsApp (07777 727397) but never answers (except when it suits him).

Other reviewers say that their suppliers have foreclosed on him. Good. They need to be removed from the scene so they can't scam any more good honest folk,

15. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Delivery deferred from last Friday(too…

Delivery deferred from last Friday(too hot) to yesterday. No text from carrier no email from Stilton. Waited on all day, no delivery. Phone number on order doesn't work, email on order doesn't work, had a pop back to use a different email address, but so far no response to that. WILL MY DELIVERY HAPPEN TODAY THE 17TH.???? hopefully. Not very happy. Something happened last time with my order. Carrier 'lost it' apparently, ! Think this might be the last time ordering.

16. juli 2026
Vurdert til 1 av 5 stjerner

The worst customer service I’ve…

The worst customer service I’ve experienced. Absolute scammers. Put an order in over £50. Delivery was supposed to be June 19th. Their phone number on their website is bogus. They don’t reply to emails. Avoid unless you want to lose your money.

13. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Stay away

Stay away. You have been warned. It seems this company is now stealing money from customers and not sending out goods

29. juni 2026
Logoen til Stilton Butchers

Svar fra Stilton Butchers

Dear Paul

We're sorry to read your review.

We believe there has been a misunderstanding regarding your order. At the time this review was posted, your scheduled delivery date had not yet passed. We responded to your concerns promptly and, despite your order not yet being due for delivery, we issued you with a full refund immediately as a gesture of goodwill.

We take any suggestion that we "steal money" from customers extremely seriously and categorically reject this allegation.

Prior to your scheduled delivery, we had already emailed all affected customers to explain that, due to the extreme UK heatwave and courier disruption, some orders could be delayed. This decision was taken to ensure that fresh products were not dispatched if we could not be confident they would arrive in perfect condition.

We also recently introduced our new customer service landline, 01733 930330, making it even easier for customers to speak directly with our team regarding any queries or concerns.

If you would like to discuss your experience further, please contact us on 01733 930330 or email info@stiltonbutchers.co.uk.

Kind regards,

Stilton Butchers

Vurdert til 1 av 5 stjerner

Although I ordered from this company…

Although I ordered from this company some years ago, I have recently ordered from them, paid them, and no goods were despatched or delivered. When finally spoke to owner(James) he apologised and assured me of refund. Despite several messages they have never refunded, nor delivered product. They are scamming people out of their money and you should not deal with them!

16. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Large outstanding Order

I placed a large order on 12/3/26 and was promised delivery on 25/3/26. As of the date of this message (4/7/26) I still have not received my meat.
Total of £113.27 I fear is lost.
It’s impossible to make contact with them by phone , email or what’s app.
On their stationery they have a business address of 7 Acorn Business Centre , Newmarket, Suffolk CB8 7SY.
I even visited that address last week and found out that they have not been trading from that address for a long time.
They should not be taking orders as people are being conned daily.

12. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Cannot give any lower but I would

Cannot give any lower but I would! AVOID AVOID AVOID!! He is taking people's money and not delivering. He will play the nice guy and lie about the system being down and to pay him through bank transfer when he calls you personally. You then pay and he never sends your order. Phone numbers are disconnected. Emails arent answered and WhatsApp is now 1 tick unread. We need to report him and send this con artist to prison! This is fraud James and you will be sent down!

29. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

ABSOLUTE CON ARTIST

ABSOLUTE CON ARTIST. TAKES PEOPLES ORDERS AND MONEY AND DOESN'T EVEN AIM TO DELIVER WHAT PEOPLE HAVE PAID FOR. JAMES MORGAN (STILTON BUTCHERS) HAVE NO SUPPLIERS AS THEY ARE BLACK LISTED AS THEY HAVEN'T PAID THEM EITHER. HE IS JUST ADVERTISING GOODS HE HAS NO WAY OF SUPPLYING TAKING PEOPLES MONEY BEFORE HE GOES BANKRUPT WHICH WONT BE LONG NOW AS HE HAS A WINDING ORDER AGAINST HIM GOING THROUGH. DO NOT ORDER FROM THIS TOTAL CON ARTIST PIECE OF SHIT

2. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

unfortunately 1 star is the lowest…

unfortunately 1 star is the lowest score. this company is a rip off, promises after promises but no delivery, if you care about saving your hard earned cash, do no use this shower of cowboys, don't just take my word for it check them out on face book. quick enough to take your money, you'd be better off buying a lottery ticket.

5. mai 2026
Anmeldelse skrevet uten oppfordring

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