Package was held by Royal Mail due to insufficient postage being paid by Stellarcards. I paid the excess postage fee to receive my ordered item. I then emailed Stellarcards to explain the situation... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Under paid postage on my items. Had no responses to my emails. Poor customer service Edit: AI/ChatGPT response.. [insert email address].. tsk. Also a reply almost half a year later too. Perfect... Vis mer
Selskapet har svart
Had a few orders recently, 3x destined rivals half booster, 1x paradox half booster. Delivery was quick and they package products superbly! Tough to catch restocks so you have to be on the ball.... Vis mer
I‘ve made around 5 orders now with Stellar cards/ Dean and they‘ve always been processed and sent quickly while being well packaged too. The prices feel fair given the state of the Pokemon hobby and h... Vis mer
4,1
Bra
54 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
First Class
Update: the original review was for a competitor and not Stellar Cards.
I placed an order, it arrived swiftly and well packaged and I’ll 100% be using them again.
Thanks (and apologies for the error).
3. mai 2025
Svar fra Stellarcards
Hi Jonathan, somethings not right here. I have just checked our emails and the messages people can leave through the site and there is nothing from you other than orders (multiple orders) can you email me on @ info@stellarcards.co.uk forwarding the message you sent so I can get to the bottom of this. We never want to send out items people don't want it's a costly thing to do. While looking I couldn't see any emails or messages about returning the item? Again reach out I can arrange it. Also reach and let me know if you still want the outstanding preorder items.
Kind regards
Dean
Great company to purchase from
Great company to purchase from. Both orders arrived quickly and packaged well.
28. april 2025
Quick delivery and carefully packaged!
26. april 2025
Excellent service and prices
It's rare to find Pokémon TCG at fair prices these days. Fast dispatch and packaged with care. Highly recommend!
1. mai 2025
Anmeldelse skrevet uten oppfordring
Great packaging and communication
Great packaging and communication. Would recommend.
28. mars 2025
Anmeldelse skrevet uten oppfordring
Very good prices
Very good prices, excellent communication from Dean and fast delivery. The packaging was exceptional. I would certainly buy again!
26. mars 2025
Anmeldelse skrevet uten oppfordring
New repeat customers for sure
Extremely well packaged product and kept up to date regarding stock/stock issues due to the mental market currently. Will 100% continue to use going forward and have done with preorders etc.
17. januar 2025
Fast Delivery, Great Customer Service
Purchased some cards from StellarCards and the process was fast and easy. Although I purchased late on Friday, Dean got the delivery ready for a Saturday dispatch which was wasn’t expecting but appreciated.
Shipping was a touch delayed but that was down to delays at the pickup point and out of StellarCards control. I was kept in the loop and Dean even called me once he had a shipping update from them regarding my order.
Overall really positive experience and will definitely order from them again.
24. januar 2025
Anmeldelse skrevet uten oppfordring
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